SEomoz slow to crawl?

[Bethany_BabyBrowns]

Hello - I am just trying out the trial and it said the next crawl was nov 1st but I see no change in any of the errors since the initial crawl... so just waiting to find out if what I changed was fixed or not. Is this normal ?

[KeriMorgret]

You can manually crawl up to 3000 URLs at http://pro.moz.com/tools/crawl-test.

[danwebman]

I'm new to Moz, is 7 days the minimum for full crawl? We bought the tool and a few staff all set about making lots of changes, however I would now like to see results from the changes. Can I manually make it crawl? or do we just have to sit tight for 7 days at a time.

[KeriMorgret]

I don't know the policy, but I did send an email to the team asking if your trial could be extended.

[Bethany_BabyBrowns]

Thanks, I sent an email to help@seomoz.org. They told me to relink it but I had tried that in the past. I just ended up archiving the campaign and making a new one and it seems to be working again. It didn't crawl it for a month either. Originally, I thought it would crawl a bit faster but had to give it about 4 days to complete.

A entry in the robots.txt was taken out (I believe on search.php?) so 10k+ pages were crawled by accident so had to wait until next due date to assess the seo.  Nothing in a month and extended the trial to a paid subscription for another month to see results. Would they gave a credit for that time period? Thank you for your help

[KeriMorgret]

Do send an email to help@seomoz.org about the crawl, as there was a problem with some campaigns not having a next crawl date. So sorry about the troubles!

[Bethany_BabyBrowns]

Thank you, it is still giving that error for one campaign. We opened up a www. campaign instead of a * and it doesnt show an error. One campaign is also showing last crawl date with no next crawl date and the other saying the next is dec 4th. Not sure if that will become an issue or not. Thanks!

[KeriMorgret]

Hi Bethany,

Has this and the google analytics connectivity been sorted out? If not, please contact help@seomoz.org and open a ticket and they'll be able to fix this for you. We certainly do want you to be able to get the most out of your free trial! Let me know if there's anything I can do to help.

[ShaMenz]

Hi Bethany,

If you are still seeing the message that says the next crawl is due to complete November 1st, then you will need to email the SEOmoz Help team direct and ask them to take a look at it for you - help [at] seomoz.org

Hope that helps,

Sha