Will having a subdomain cause referral traffic from the domain name?
-
Hi!
One of our clients has a site with the store on a subdomain: store.example.com. When we've set up goals for order confirmation pages, we often see most of the sources attributed to example.com. Is this because of the subdomain issue?
How would we correct it so that we would see as the referring source for the goal the site that sent to the root domain originally, and not the site that sent to the subdomain?
Thanks!
-
I can't speak for all analytics programs, but I can say that YES - with Google Analytics and Omniture, at least - clicks from the subdomain to the main domain will show up as referral traffic on a default installation.
However, there are ways around this. For instance:
http://www.google.com/support/analytics/bin/answer.py?answer=55524 -
Hi Dylan,
Thanks - that was very helpful. I sent the link off to the site webmaster, so hopefully that will be taken care of.
-
Hi,
Purely on personal experience (don't know if it applies universally) I think you are correct.
Our Australian site is site.com/order/ and has never had this problem. Our UK site is order.site.com and is the only site where we have noticed this occuring (i.e. sub-domain being treated as an entirely separate domain)
Google also ahs some good resources on this:
http://code.google.com/apis/analytics/docs/concepts/gaConceptsDomains.html
This also might be useful if you want to adjust the analytics code as opposed to the site structure
http://code.google.com/apis/analytics/docs/tracking/gaTrackingSite.html#domainSubDomains
Dylan
-
Thanks, Dylan. That's something to bear in mind if the client would be interested. But back to the original question: is this because store.example.com is a different subdomain? If it were example.com/store - would we be having this issue?
Thanks!
-
First touch tracking might assist in getting clearer analytics. We tested it in a similar situation and it did make things much clearer. Note that it isn't necessarily tracking the immediate referrer to the store or order page - but the first one.
Seomoz itself has a really good blog roundup on the process
http://www.seomoz.org/blog/first-touch-tracking-in-google-analytics
Cheers
Dylan
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Decline in Traffic
Our company is a full service law firm with a main website and 6 microsites relevant to each practise area. Over the last 2 years, we have had significant traffic growth and ranked well in SERP, conversions were good and everything was tracking along nicely. Come January 2019, the traffic on 2 of our microsites have dropped by 20% and is not recovering. We have done a site audit and there are no issues with the website, we are still ranking #1 in SERP for our targeted search terms but the traffic just isn't there. Has anyone else with legal websites had this issue or can provide insight into the drop in traffic? It just doesn't make sense why all of a sudden the traffic isn't there anymore. Any advice on what other actions we can take to try and find the issue would be appreciated.
Reporting & Analytics | | monique-plaw0 -
How to configure multilingual site in google analytic? Currently showing in Referral Traffic why?
Hello All, Currently my Multilingual site is showing in referral traffic is it because I have not added hreflang tag on site? If yes and if I add the hreflang tag on all sites when where it will show in google analytic traffic from international sites? And what type of configuration required in analytic? Thanks!
Reporting & Analytics | | pragnesh96390 -
My domain as a sufix on GA reports
Hi, There's a friend of mine who asked me with some weird results on her sites' Google Analytics reports (http://esther-roche.es). I've searched the GA code and its GA account config and I've no clue about where this esther-roche.es is to remove it. Any idea? Thanks in advance, BzgPcAo.jpg
Reporting & Analytics | | Webicultors0 -
Over the last few months i have seen a huge spike in traffic from foreign countries
In GA i have seen a huge spike in traffic from foreign countries like japan, china, brazil, germany. the bounce rates are almost all 100%. any ideas why this is occurring?
Reporting & Analytics | | dhanson240 -
Domain Authority Drop
We just witnessed a domain authority drop. We went from 24 to 21.Not sure why. We've been creating fresh new content for our site over the last few days and haven't done anything that would cause it.
Reporting & Analytics | | StickyLife
Any advice would be greatly appreciated.0 -
Google Analytics: Trackbacks & Network Referrals?
Buon Pormeriggio from 15 degrees C mostly cloudy Wetherby UK 🙂
Reporting & Analytics | | Nightwing
Whats the difference between Trackbacks & Network referrals within Google analytics social media reporting? I'd like to specifically understand why a link to site i'm working on withing this post:
http://huddled.co.uk/huddled-interviews-nicola-schaefer-from-liverpool-fc-e-l-i-t-e-s-8335/ is classed as Trackback & not a Network refferral 😞 Illustrated here is the link thats being recorded as a track back:
http://i216.photobucket.com/albums/cc53/zymurgy_bucket/track-back-query_zpsbab2679b.jpg And here is the data:
http://i216.photobucket.com/albums/cc53/zymurgy_bucket/google-trackbacks-2_zps2861fa17.jpg But why is not showing up in Network referrals? Thanks in advance,
David0 -
Google Analytics - Tracking a Goal from 1 Domain to Another
Hi there, been combing this page for some answers - https://developers.google.com/analytics/devguides/collection/gajs/gaTrackingSite but can't seem to figure it out. Scenario - Site A Site B Currently have 2 different GA accounts set up on each. Is it possible to Track a Goal that happens on Site B, that comes from Site A - In Site A Reports? So say, Site A has a Newsletter, directing them to Site A but promoting Site B - i'd like to track the effectiveness of the newsletter. Site A is running a white label of Site B service. Thoughts? Cheers
Reporting & Analytics | | IsHot0 -
Domain Authority
Recently when doing my usual research that I do weekly I noticed a drastic drop in my domain authority. How or why does this happen and how can I fix it? http://www.brick-anew.com/ Thanks
Reporting & Analytics | | SammyT0