If website users don't accept GDPR cookie consent, does that prevent GA-GTM from tracking pageviews and any traffic from that user that would cause significant traffic decreases?
-
I've been doing a lot research on GDPR impact and implementation with GTM-GA for clients, but it's been 12 months since GDPR has gone live I haven't found anything on how GA traffic has been impacted if users don't accept cookie consent. However, I'm personally seeing GA accounts taking huge losses in traffic since implementing GDPR cookie solutions (because GTM/GA tags aren't firing until cookies are accepted).
Is it common for websites to see significant decreases in traffic due to too many users not accepting cookie consent? Are there alternative solutions to avoid traffic loss like that and still maintain GDPR compliance?
It seems to me that the industry underestimated how many people won't accept cookie consent. Most of the documentation and articles around GDPR's start (May 2018) didn't foresee or cover that aspect properly, everything seems to be technically focused with the assumption that if implemented properly most people would accept cookie consent, but I'm personally not seeing that trend and it's destroying GA data (lost traffic, minimal source attribution, inaccurate behavior data, etc).
Thanks.
-
This is a common and over-zealous implementation of GDPR tracking compliance. Lots of people have lost lots of data, by going slightly overboard in a similar way. Basically you have taken GDPR compliance too far!
GDPR is supposed to protect the user's data, but in terms of - is there a 1 or a 0 in a box in an SQL database for whether an anonymous user visited your site or not (traffic data, not belonging to the user) - it's actually fine to track that (in most instances) without consent. Why? Because the data cannot be used to identify the user, ergo it's your website data and not the user's user data
There used to be a GA hack which Google patched, which forced GA to render IP addresses - but even before it was patched, they banned people (who were using the exploit) from GA for breaking ToS. That kind of data (PII / PID), unless you have specifically set something up through event tracking that records sensitive stuff - just shouldn't even be in Google Analytics at all (and if you do have data like that in your GA, you may be breaking Google's ToS depending upon deployment)
If the data which you will be storing (data controller rules apply) or sending to a 3rd party to store (in which case you are only the data processor and they are the data controller) does not contain PID (personally identifiable data - e.g: email addresses, physical addresses, first and last names, phone numbers etc) - then it's not really covered by GDPR. If you can say that these users have an interest in your business and show that a portion of them transact regularly, you're even less at risk of breaking GDPR compliance
If you're worried about cookie stuff:
"Note: gtag.js and analytics.js do not require setting cookies to transmit data to Google Analytics."
It's possible with some advanced features switched on like re-marketing related stuff, this might change. But by default at least, it seems as if Google themselves are saying that the transmission of data and the deploying of any cookies are not related to each other, and that without cookies the later scripts can send data to GA just fine without cookies
If you are not tracking basic, page-view level data which is not the user's data (which is not PII / PID), then you are over-applying GDPR. The reason there aren't loads of people moaning about this problem, is that it's only a problem for the minority of people who have accidentally over-applied GDPR compliance. As such it's not a problem for others, so there's no outcry
There'**s lots more info here: **https://www.blastam.com/blog/gdpr-need-consent-for-google-analytics-tracking
"This direction is quite clear. If you have enabled Advertising features in Google Analytics, then you need consent from the EU citizen first. Google defines ‘Advertising features’ as:
- Remarketing with Google Analytics.
- Google Display Network Impression Reporting.
- Google Analytics Demographics and Interest Reporting.
- Integrated services that require Google Analytics to collect data for advertising purposes, including the collection of data via advertising cookies and identifiers.
-"
If you aren't using most, many or any of the advanced advertising features, your implementation is likely to be way too aggressive. Even if you are using those advanced features, you only need consent for those elements and specifically where they apply and transmit data. A broad-brush ban on transmitting all GA data is thoroughly overkill
Think about proposing a more granular, more detailed approach. Yes it will likely need some custom dev time to get it right and it could be costly, but the benefit is not throwing away all your future data for absolutely no reason at all
Don't forget that, as the data 'storer' (controller), a lot of the burden is actually on Google's side
**Read more here: **https://privacy.google.com/businesses/compliance/#!?modal_active=none
Hope this helps
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
GA 4 Question
What differences are you typically seeing in Google Analytics 4 compared to UA? For one site I have, UA says there were 2,342 new users. GA4 says there were 1,899 new users for the same time period. Does that seem like a normal amount of difference between the two platforms?
Reporting & Analytics | | emilycarimus1 -
Any solution to low search traffic on weekend
Hi. all, https://www.babyment.com is content website. our search traffic always shows a dip on weekend (friday to sunday), anyone has idea why it is like this? and is there a solution to this? or this is a just normal? Thank you.
Reporting & Analytics | | melvinwu0 -
Exclude brand Traffic
Hello everyone, Whenever any user searches for our website using brand keywords, session count should comes under direct source instead of Google/organic. Or in simple language, We want that all our brand keyword search traffic should be consider as Direct Traffic instead of organic. Is it possible in Google Analytics? If yes then please share the steps of doing it
Reporting & Analytics | | Obbserv0 -
Traffic drops considerable at midnight
Hi can any one tell me why traffic drops at the same time each day, at around midnight until 8.30 am website traffic drops off. We target the UK and the USA, we have geo target set for the UK in webmaster. Thanks for your help
Reporting & Analytics | | Taiger0 -
Google Analytics: How to Track Blog Traffic that Enter the Purchase Funnel?
I've been trying to figure this out for awhile, but I have had no luck. The current ecommerce store that I work for is trying to find out how to track how many people coming in via the blog are converting/buying. The site lives on Magento and the blog is on wordpress and they both use the same Google Analytics code. Site URL: http://website.com/ Blog URL: http://website.com/blog Is there anyway to do this so you can see which landing pages are driving conversions? If not, Is it possible to set up Google Analytics to show conversions and revenue coming from people who enter through blog directory?
Reporting & Analytics | | Erik-M0 -
What is this GA URL I keep seeing?
According to google analytics, most of my traffic goes to two URLs: "/site/kempruge" and "/" now, I'm pretty sure both of these are taking people to my homepage, but I do not understand the "/site/kempruge' one at all. When I type www.kempruge.com/site/kemprure it 404's, so I'm not sure what URL it even is? Also, I'm wondering if this url is hurting my website in some way? I attached the screenshots, but they didn't load properly. I'll try to add another one in the replies. Thanks! Ruben [](<a href=)" target="_blank">a>
Reporting & Analytics | | KempRugeLawGroup0 -
Schema Rich Snippet Markup tool is validating the markup but it says it isn't in Webmaster Tools.
All my Schema Rich Snippets are being validated in the webmaster tools Rich Snippet tester tool here http://www.google.com/webmasters/tools/richsnippets But when I go take a peek at the new tab in Webmaster tools when I'm signed into my analytics account it shows there are no active Markups on my site. Has anyone else been having this issue? If it says it's working in the Google tool from the link above should I even be worried if its not showing up when I'm signed into my analytics account? Thanks.
Reporting & Analytics | | DCochrane0 -
Changed URL's, traffic dropped from 2k week to 1K week. Need advice!
Hi Mozers, I recently changed my URLs for my ecommerce site and my traffic went from 2,000 visitors a week to 1,000 visitors a week, over a 3 week period. Traffic is down, so are unique Kwds. I need advice on why this happened and what I should do moving forward. To brief, I have a ecommerce website, www.ecustomfinishes.com. I noticed pattern that a lot of my URLs with a unique URL structure (URL.Com/ProductDescription/ProductName) were getting a lot of entrances ~30-50 a month, and others that followed the path of my subcategory (URL.com/SubCat/Product) were getting 0-3 entrances a month. The seo pattern was that those with unique product URLs were hitting long tail Kwds, and those URLs with /subcategory/product were getting far less traffic. I changed 150 or so urls to be unique. Good idea, I thought. Since then: CON: Since then my traffic dropped from 2200 visitors a week to 1100 visitors a week. -25% week to week, over 3 weeks CON: # of non-paid keywords sending visits: -25% week to week, over 3 weeks PRO: my Urls receiving entrances +10% week to week, over 3 weeks REF: http://imgur.com/GwZT8 Question: What are your best suggestions moving forward? Any advice is much appreciated, Thank you!!! abBN3
Reporting & Analytics | | longdenc_gmail.com0