Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
If website users don't accept GDPR cookie consent, does that prevent GA-GTM from tracking pageviews and any traffic from that user that would cause significant traffic decreases?
-
I've been doing a lot research on GDPR impact and implementation with GTM-GA for clients, but it's been 12 months since GDPR has gone live I haven't found anything on how GA traffic has been impacted if users don't accept cookie consent. However, I'm personally seeing GA accounts taking huge losses in traffic since implementing GDPR cookie solutions (because GTM/GA tags aren't firing until cookies are accepted).
Is it common for websites to see significant decreases in traffic due to too many users not accepting cookie consent? Are there alternative solutions to avoid traffic loss like that and still maintain GDPR compliance?
It seems to me that the industry underestimated how many people won't accept cookie consent. Most of the documentation and articles around GDPR's start (May 2018) didn't foresee or cover that aspect properly, everything seems to be technically focused with the assumption that if implemented properly most people would accept cookie consent, but I'm personally not seeing that trend and it's destroying GA data (lost traffic, minimal source attribution, inaccurate behavior data, etc).
Thanks.
-
This is a common and over-zealous implementation of GDPR tracking compliance. Lots of people have lost lots of data, by going slightly overboard in a similar way. Basically you have taken GDPR compliance too far!
GDPR is supposed to protect the user's data, but in terms of - is there a 1 or a 0 in a box in an SQL database for whether an anonymous user visited your site or not (traffic data, not belonging to the user) - it's actually fine to track that (in most instances) without consent. Why? Because the data cannot be used to identify the user, ergo it's your website data and not the user's user data
There used to be a GA hack which Google patched, which forced GA to render IP addresses - but even before it was patched, they banned people (who were using the exploit) from GA for breaking ToS. That kind of data (PII / PID), unless you have specifically set something up through event tracking that records sensitive stuff - just shouldn't even be in Google Analytics at all (and if you do have data like that in your GA, you may be breaking Google's ToS depending upon deployment)
If the data which you will be storing (data controller rules apply) or sending to a 3rd party to store (in which case you are only the data processor and they are the data controller) does not contain PID (personally identifiable data - e.g: email addresses, physical addresses, first and last names, phone numbers etc) - then it's not really covered by GDPR. If you can say that these users have an interest in your business and show that a portion of them transact regularly, you're even less at risk of breaking GDPR compliance
If you're worried about cookie stuff:
"Note: gtag.js and analytics.js do not require setting cookies to transmit data to Google Analytics."
It's possible with some advanced features switched on like re-marketing related stuff, this might change. But by default at least, it seems as if Google themselves are saying that the transmission of data and the deploying of any cookies are not related to each other, and that without cookies the later scripts can send data to GA just fine without cookies
If you are not tracking basic, page-view level data which is not the user's data (which is not PII / PID), then you are over-applying GDPR. The reason there aren't loads of people moaning about this problem, is that it's only a problem for the minority of people who have accidentally over-applied GDPR compliance. As such it's not a problem for others, so there's no outcry
There'**s lots more info here: **https://www.blastam.com/blog/gdpr-need-consent-for-google-analytics-tracking
"This direction is quite clear. If you have enabled Advertising features in Google Analytics, then you need consent from the EU citizen first. Google defines ‘Advertising features’ as:
- Remarketing with Google Analytics.
- Google Display Network Impression Reporting.
- Google Analytics Demographics and Interest Reporting.
- Integrated services that require Google Analytics to collect data for advertising purposes, including the collection of data via advertising cookies and identifiers.
-"
If you aren't using most, many or any of the advanced advertising features, your implementation is likely to be way too aggressive. Even if you are using those advanced features, you only need consent for those elements and specifically where they apply and transmit data. A broad-brush ban on transmitting all GA data is thoroughly overkill
Think about proposing a more granular, more detailed approach. Yes it will likely need some custom dev time to get it right and it could be costly, but the benefit is not throwing away all your future data for absolutely no reason at all
Don't forget that, as the data 'storer' (controller), a lot of the burden is actually on Google's side
**Read more here: **https://privacy.google.com/businesses/compliance/#!?modal_active=none
Hope this helps
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Angular website and ranking
Hi guys Unfortunately I have to optimize the angular website, but I don't know how google see my website. Seo quacke (seo extension) doesn't get data from this website: https://cafegardesh.com and sitemap generation tools just crawl 1 page of this website. why? How find that google really crawl and index angular website?
Reporting & Analytics | | denakalami0 -
How to track google auto search suggestion click?
Hello Guys, In google.co.uk when I search SEL and google gives me option of different different sites and when I click on any one site then that click tracking I need. I have attached the screenshot to understand easily. Is it possible to track such things or possible via server logs etc? TV99h
Reporting & Analytics | | micey1231 -
What does 'Safari (in-app)' mean in Google Analytics browser traffic?
Hi, can anyone explain what 'Safari (in-app)' refers to in my browser sources? Also, it has a very high bounce rate - any ideas why?
Reporting & Analytics | | b4cab1 -
Adwords start Organic traffic SIGNIFICANTLY drops
I hope someone can give me some insight here, or at least point me in the right direction. As of September 1 we are running Adwords. We are seeing an alarming drop in our organic traffic since then. It's almost like Adwords is cannibalizing organic. August/September Paid 116/847 Organic 648/178 We've looked at why the Organic could have dropped (penalties, site function issues, etc.) and have found nothing unusual. Can someone give me a reason why this might be happening, Why such a dramatic decrease just as adwords is started. Thanks!
Reporting & Analytics | | Britewave0 -
How can I track my rankings on Google Images?
I noticed a small amount of traffic coming from a particular very generic keyword. Being pleasantly surprised that we are ranking for this, and after some digging, I found that we are actually ranking in Google images, rather than in the web results. How can I track whether other keywords are ranking in Google images? I use Rank Checker to track keywords in the main web results, but this doesn't have a function for Google Images. Help please - thanks.
Reporting & Analytics | | TheJewelleryEd0 -
Referral Traffic vs. Campaign Traffic in Google Analytics
I have two sites: a blog and an ecommerce site. The blog funnels people to the ecommerce site. In Analytics I'm seeing declines in referral traffic from the blog to the ecommerce site. During the same time I'm seeing an increase in campaign traffic to the ecommerce site, with most campaign traffic coming from the blog. I believe the increase in campaign traffic is largely a result of simply having installed more tracking links. This leads me to believe that the declines I'm seeing in referral traffic is simply a result of the increase in campaign traffic. In other words, what was once counted and reported as being referral traffic is now being counted and reported as campaign traffic. So my question is this: In Google Analytics is campaign traffic ALSO reported as referral traffic, or is campaign traffic reported separately and not duplicated in referral traffic reports? I'll provide a concrete example to make this more clear in case it isn't: Say site X sends 1000 visits each month to site Y. Say 50 of those visits come from a single link on X. If that link is changed so that campaign Z data info added (via the Google URL Builder), would you expect to then see 950 referral visits each month from site X to site Y plus 50 campaign visits to site Y via new campaign Z, or would you continue to see 1000 referral visits plus the new 50 campaign visits? Many thanks in advance to anyone that can shed some light on this.
Reporting & Analytics | | aaronprimal0 -
Bing Won't Index Site - Help!
For the past few weeks I’ve been trying to figure out why my client's site is not indexed on bing and yahoo search engines. My Google analytics is telling me I’m getting traffic (very little traffic) from Bing almost daily but Bing webmaster tools is telling me I’ve received no traffic and no pages have been indexed into Bing since the beginning of December. At once point I was showing ranking in Bing for only one keyword then all of a sudden none of my pages were being indexed and I now rank for nothing for that website. From Google I’m getting over 1200 visits per month. I have been doing everything I can to possibly find the culprit behind this issue. I feel like the issue could be a redirect problem. In webmaster tools on Bing I’ve used “Fetch as Bingbot” and every time I use it I get a Status of “Redirection limit reached.”. I also checked the CRAWL Information and it’s saying all the URL’s to the site are under 301 redirect. A month or so ago the site was completely revamped and the canonical URL was changed from non www to www. I have tried manually adding pages to be indexed multiple times and Bing will not index any of the sites pages. I have submitted the sitemap to Bing and I am now at a loss. I don’t know what’s going on and why I can’t get the site listed on Bing. Any suggestions would be greatly appreciated. Thanks,
Reporting & Analytics | | VITALBGS
Stephen0 -
Exclude Traffic from India
i would like to exclude all traffic coming from India using Advanced Segment in Google Analytics. How do i go about it ? Will it be applied to future traffic also ?
Reporting & Analytics | | seoug_20050