Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
404 errors on non-existent URLs
-
Hey guys and gals,
First Moz Q&A for me and really looking forward to being part of the community. I hope as my first question this isn't a stupid one but I was just struggling to find any resource that dealt with the issue and am just looking for some general advice.
Basically a client has raised a problem with 404 error pages - or the lack thereof- on non-existent URLs on their site; let's say for example: 'greatbeachtowels.com/beach-towels/asdfas'
Obviously content never existed on this page so its not like you're saying 'hey, sorry this isn't here anymore'; its more like- 'there was never anything here in the first place'. Currently in this fictitious example typing in 'greatbeachtowels.com/beach-towels/asdfas**'** returns the same content as the 'greatbeachtowels.com/beach-towels' page which I appreciate isn't ideal.
What I was wondering is how far do you take this issue- I've seen examples here on the seomoz site where you can edit the URI in a similar manner and it returns the same content as the parent page but with the alternate address. Should 404's be added across all folders on a site in a similar way? How often would this scenario be and issue particularly for internal pages two or three clicks down? I suppose unless someone linked to a page with a misspelled URL...
Also would it be worth placing 301 redirects on a small number of common mis-spellings or typos e.g. 'greatbeachtowels.com/beach-towles' to the correct URLs as opposed to just 404s?
Many thanks in advance.
-
Hi Matthew,
Thanks for the prompt response. Yeah, that's pretty much what I was thinking too- I know its a pretty basic aspect but I just sort of wanted someone to corroborate the process- sorry if it sounded like I was suggesting that just because content never existed there it's a reason not to 404- that wasn't my intention.
Thanks again
-
Hi,
My understanding of best practices (and what I've always done on sites I've worked on) is that you do want to return a 404 status code on any non-existent URL regardless of whether or not content existed there in the first place. This is your signal to Google/Bing/the world that this is a bad URL. It doesn't matter the reason that URL is broken really, you just want to make sure Google and Bing know that there is no /beach-towels/asdfas page on your site on the off chance they find it or see a link to it.
If you return the exact same content on /beach-towels/asdfas as you do on /beach-towels/ this does open you up to duplicate content issues because now you have two URLs with the same content. Even though there is a slim chance anybody could discover that an incorrect URL returns duplicate content, you don't want to open yourself to those problems if you can avoid it.
I do think your idea of common misspelling is a really good one and one not enough people take advantage of. I've implemented 301 redirects for common misspellings on other sites. I've found it is especially helpful on short URLs people are likely to type in by hand (for example, people will type in greatbeachtowels.com/beach so it would be worth making sure greatbeachtowels.com/baech or /beech have a 301 redirect over to that other page.
Hope some of my answer can help you out. Good luck!
Thanks,
Matthew
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Folders in url structure?
Hello, Revamping an out-of-date website and am wondering if I need to include the folders (categories) in the url structure? The proposed structure has 8 main folders. I've been reading that Google is ok if the folder is not included in the url, but is it really? The hesitation I have is that the urls are getting long and the main folder only has only a sub folder beneath it. So, /folder-name/facility-name/treatment-overview. This looks too long, doesn't it? Thanks!
Technical SEO | | lfrazer1230 -
Find all external 404 errors/links?
Hi All, We have recently discovered a site was linking to our site but it was linking to an incorrect url, resulting in a 404 error. We had only found this by pure chance and wondered if there was a tool out there that will tell us when a site is linking to an incorrect url on our site? Thanks 🙂
Technical SEO | | O2C0 -
404 Error Pages being picked up as duplicate content
Hi, I recently noticed an increase in duplicate content, but all of the pages are 404 error pages. For instance, Moz site crawl says this page: https://www.allconnect.com/sc-internet/internet.html has 43 duplicates and all the duplicates are also 404 pages (https://www.allconnect.com/Coxstatic.html for instance is a duplicate of this page). Looking for insight on how to fix this issue, do I add an rel=canonical tag to these 60 error pages that points to the original error page? Thanks!
Technical SEO | | kfallconnect0 -
Numbers in URL
Hey guys! Need your many awesome brains. 🙂 This may be a very basic question but am hoping you can help me out with some insights beyond "because Google says it's better". 🙂 I only recently started working with SEO, and I work for a SaaS website builder company that has millions of open/active user sites, and all our user sites URLs, instead of www.mydomainname.com/gallery or myusername.simplesite.com/about, we use numbers, so www.mysite.com/453112 or myusername.simplesite.com/426521 The Sales manager has asked me to figure out if it will pay off for us in terms of traffic (other benefits?) to change it from the number system to the "proper" and right way of setting up these URLs. He's looking for rather concrete answers, as he usually sits with paid search and is therefore used to the mindset of "if we do x it will yield us y in z months". I'm finding it quite difficult to find case studies/other concrete examples beyond the generic, vague implication that it will simply be "better" (when for example looking at SEO checklists and search engine guidelines). Will it make a difference? How so? I have to convince our developers of the importance and priority of this adjustment, or it will just drown in the many projects they already have. So truly, any insights would be so very welcome. Thank you!
Technical SEO | | michelledemaree2 -
How do I deindex url parameters
Google indexed a bunch of our URL parameters. I'm worried about duplicate content. I used the URL parameter tool in webmaster to set it so future parameters don't get indexed. What can I do to remove the ones that have already been indexed? For example, Site.com/products and site.com/products?campaign=email have both been indexed as separate pages even though they are the same page. If I use a no index I'm worried about de indexing the product page. What can I do to just deindexed the URL parameter version? Thank you!
Technical SEO | | BT20090 -
Are 404 Errors a bad thing?
Good Morning... I am trying to clean up my e-commerce site and i created a lot of new categories for my parts... I've made the old category pages (which have had their content removed) "hidden" to anyone who visits the site and starts browsing. The only way you could get to those "hidden" pages is either by knowing the URLS that I used to use or if for some reason one of them is spidering in Google. Since I'm trying to clean up the site and get rid of any duplicate content issues, would i be better served by adding those "hidden" pages that don't have much or any content to the Robots.txt file or should i just De-activate them so now even if you type the old URL you will get a 404 page... In this case, are 404 pages bad? You're typically not going to find those pages in the SERPS so the only way you'd land on these 404 pages is to know the old url i was using that has been disabled. Please let me know if you guys think i should be 404'ing them or adding them to Robots.txt Thanks
Technical SEO | | Prime850 -
404 error - but I can't find any broken links on the referrer pages
Hi, My crawl has diagnosed a client's site with eight 404 errors. In my CSV download of the crawl, I have checked the source code of the 'referrer' pages, but can't find where the link to the 404 error page is. Could there be another reason for getting 404 errors? Thanks for your help. Katharine.
Technical SEO | | PooleyK0 -
Deep Page Link - url no longer exists
I used Open Site Explorer and found a link to our site on http://www.business.com/guides/bedding-supplies-3639/ The link was setup to go to an important, deep page on my website, but the structure of our urls changed and the url no longer exists. The link (anchor text 'National Hospitality Supply') does direct to our homepage, www.nathosp.com. My question is, am I receiving full link juice? Or would I be better served to create a 301 redirect to the revised / new page url? In case it matters, if I had my choice I'd prefer the link to go to the intended deep page. Thanks in advance for your insight. -Josh Fulfer
Technical SEO | | mhans0