Social Media Monitoring not working
-
Hi there,
Anyone having problems with the Blogscape Social Media Monitoring tool or is it just me?
I've tried it in 3 different browsers (Safari, Firefox and Chrome) but all show the same thing: a white rectangle (where I supposed it would be a graph). If I type anything on the box at the top and hit enter, the text box gets emptied. Typing something and then changing the time (from 2 weeks to 1 month, for example), produces no result.Thanks
Leni Neto
-
Yes buddy, too bad for us. It seems is not just you and me though. According to Nick, the tool is currently broken.
Hopefully Nick will get it working for us in no time
Cheers from Brazil,
Leni Neto
-
Hi Nick,
Thanks for your reply. To be honest, since the Social Media tool is right below the Keywork Tool and look just like it, I didn't realize it was still a Labs tool.
Hope you guys can get it at least partially working anytime soon.
Cheers,
Leni Neto
-
Hey Leni,
Unfortunately, that Labs tool is still broken, but for a good reason! We're working on a new version that should get put up sometime soon. Unfortunately, I don't have a date for the release, but I think it'll be sometime this month. We don't really support the Labs tools since they're alpha state, but I'll do what I can to get it up fast!
Have a great day,
Nick
SEOmoz -
You are not the only one - same here.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Export to csv does not work
HI friends. For long time I cannot download csv reports for links. I need to export new spam links sort by spam score and compare to existing but export to csv button spins for ever and nothing happens
Moz Pro | | netcomsia0 -
Can you explain social indicators in Open Site Explorer
My Google +'s for my domain were 403 last month and 35 this month.... Based on this I'm assuming OSE's numbers are not cumulative. Are they based on the previous month or a different time period? Any explanations would be helpful. Thanks!
Moz Pro | | theLotter0 -
How can competition outrank you if your site has better Domain/Page Authority, More links, and More Social sharing?
Say you have a site that has better Domain/page authority, more links, more social media sharing, and a lot more indexed pages (thanks to blogging) than the competition. Of course all of these metrics are based off of data from SEOMoz open site explorer tool which I am not sure if it produces accurate data. 1. Other than exact match domains or the age of a domain what would be other reasons why competition would outrank you? 2. Can anyone suggest other ways to help increase a sites domain/page authority besides creating more indexed pages, link building, etc..?
Moz Pro | | webestate0 -
Open Site Explorer Not Working on 99% of Sites
I'm trying to use Open Site Explorer, but whenever I try to I get the error message "Ouch! It Looks Like Something Went South". Interestingly, I don't have this problem when entering a very popular site like google.com, yahoo.com, bbc.co.uk. Is there a problem with the tool at the moment, or something wrong on my end?
Moz Pro | | EssexGirl1 -
Can social results be downloaded in graph format?
Hi, I love the functionality of SEOmoz, although I wondered if I am able to download the social results in another form other than an excel spreadsheet? Thanks, Adam
Moz Pro | | adamgthorndike0 -
Social report
Hi Are there any plans to include the Tiwtter and Facebook information in the SEO reports tool? I find the information in this very useful and it would be great to be able to share it with client as part of their weekly/montly reports thanks carl
Moz Pro | | Grumpy_Carl0 -
Best Practices for having Social Profiles indexed
There has been a lot of talk lately around social profiles potentially improving your brand as well as search. What I'd like to know is the best practices for getting those social profiles crawled and indexed so they actually provide a good link to my site. I'm also wondering what the difference between what Linkscape sees and what Google sees and when I'm looking at Open Site Explorer's rankings on one of those social profiles how can I be sure that Google sees it the same way. I ask this because a lot of these profiles are not well internally linked to. An example is about.me, it's a potentially great link, but it's essentially an island, and even after dropping a couple Twitter links to my profile, Open Site Explorer shows and Page Authority of 1, and it's not even indexed with Google. What I did last night was put a link to my about.me, flickr and wedding wire in my Connect menu drop down on my site to get that crawled hopefully soon. Are there other methods of getting those crawled and indexed so it starts passing some juice?
Moz Pro | | WilliamBay
What do you guys do?0