Recovering from a Hack: How long until Google reindexes changes?
-
In a previous post I made, I was able to determine that one of my sites; http://pokeronamac.com/ was hacked and was feeding spam perscription drug content to search engines, then redirecting to another site when clicked on Google.
I then contacted my web host, and, after they did a scan of our files, they determined that something within the wp-includes directory was compromised and malicious. They removed the file, though they weren't able to determine the source of the attack, or how they god in (should we be scared?). Anyway, its been several days now ~5 and if I do a site search the spam pages still show up, but the redirect is no longer working.
At this point, I am at a standstill, because i'm loosing traffic on my site by about 90%, and google hasn't sent us any warnings of malaware or the like. I know I was recommended against this before, but should I attempt to submit a reconsideration request, or should I just wait it out?
Thanks for your help,
Zach
-
If I were going to name a plugin that was NOT likely to be the cause then Akismet would probably be top of that list. Nothing is guaranteed of course, but Akismet probably the mostly widely used wordpress plugin available. If there was an issue with that I think everyone would know.
-
I have had a word press site hacked in the past......
Once we eliminated the issue. I installed some additional security and changed passwords etc.
This seemed to take care of it.
I am not sure, but I want to say a plugin the customer had called Akismet may have played a role....?
-
I'm not an expert of wordpress. However my approach for any compromised CMS would usually be something like:
- Ensure that you have a full back up of all content and media
- Put up a test install of the core CMS (most up to date version)
- Import content and media to the test install
- test test test test
- Only install plugins that are ABSOLUTELY ESSENTIAL, and then only if they are well used by others, without reported problems and from trusted sources
- test test
- Once you are happy that your test version is good create a full backup
- Now delete the live site
- Change all passwords
- Copy the test install
-
I didn't realize that it was still redirecting. Do you recommend we completely replace the WordPress core? and then go through the plugins?
-
Your site appears to be infected with a trojan and still redirecting users. I wouldn't expect traffic and earnings to return until that issue is fixed.
Most WP hacks are down to either a bad installation or a bad plugin. The core files are pretty good as long as they are kept up to date. Get the mess cleared up and reudce your plugins to the absolute bare minimum. They research each one to see if others have had problems.
I wouldn't suggest waiting it out. That will achieve nothing.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Google Index Issue - Indexing pages that don't exhist
Hi All, I have noticed a weird issue when performing a search on Google to show me all the pages it is indexing of our site. site:www.one2create.co.uk It brings up most of our website pages but then is also brings up a few HTTPS urls (our site has not been converted to HTTPS yet) but also the URL path, Title, and Meta Description are from one of our clients websites (an Automotive Job site). When clicked they take you to a generic 404 server error page, not our branded 404 page. The site that it has taken the url, title and meta description from is on a different server completely so I don't see how it has even managed to get that information and linked it to our site? Has anyone seen anything like this before? And what is the best way to fix it? We have asked Google to re-index the site but still no luck.
Search Behavior | | Jvickery0 -
HUGE spike in Google Analytics Traffic
Hi there, I am witnessing a giant spike in my Google Analytics data (website: www.exchangecapital.com ) and I am completely stumped. My website usually gains roughly 15-20 visitors a day at most--and as of 11:10 am today my sessions for the day are up to 150. The traffic spike started on Friday at 132 sessions, Saturday at 261, Sunday at 247, etc. It's common that our sessions don't even hit the double digits over the weekends, so you can imagine my confusion. After trying to pin down some irregularities in geography, browser, and behavior, I'm still at a loss. I'm seeing a big spike in organic traffic (all not provided), as well as direct page visits, and I'm gaining traffic from US, Brazil, United Kingdom, Mexico, Spain, Malaysia, etc. etc--so not just one specific area. Is anyone else witnessing this in their data? Does anyone have any insight or ideas as to how I can look further into this? I am at a loss and any information would be appreciated. Thanks in advance! Lauren McLaughlin
Search Behavior | | LMcLaughlin0 -
Vanish from google after choosing preferred domain and fixing 40 duplicate meta descriptions?
I recently followed 2 Google webmaster suggestions to clean up the on page SEO for our site. I chose a preferred domain 2 weeks ago(to www.website.com) and fixed the duplicate meta descriptions that our CMS was setting to unique and more natural descriptions for each page. I did that 3 days ago. Webmaster tools still says they are duplicates because it hasn't crawled the whole site yet. We have been fortunate enough to have some of our blog posts be covered by yahoo.com, cnet.com, huffingtonpost.com, gizmodo.com, etc. That is some major backlink juice and, as recently as 2 weeks ago, our website would be the #1 result when searching Google for "ourwebsite.com exact title of very popular blog post". Now it is on the 3rd page, and the top results are the websites that linked to our blog post. So....what gives? Is there a specific area I should look at? Our should I wait for Google to fully index our whole site now that changes have been made? It should be noted that our rankings have stayed the same in yahoo and bing. Any thoughts would be much appreciated.
Search Behavior | | garyislearning0 -
Why do all traffic curves show a "saw tooth" pattern in Google Analytics
Greetings Mozzers This sounds like a dumb question, but it's bothering me just the same and I would like to think what the fine community of SEO experts at MOZ thinks I have taken a look at the traffic curve for about 20 different sites in very different industries (home improvement, wedding party supplies, pet feeding systems) and it seems to me that they all show a saw tooth pattern, more or less like the one below.
Search Behavior | | Masoko-T0 -
Google ranks our competitor above us on 1000's of branded queires!!!
Hi all, I have noticed a very bizarre phenomenon in Google SERPs. When I search for a branded keyworks [Product + our brand].
Search Behavior | | ref.price
Amazon.fr appear above us on thousands of results. Google even ranks Amazon above us for queries like [ PriceMinister google plus]. I have tried to ask Google about it but I can’t seem to get an answer. Here is the topic I posted on Google’s forum: http://productforums.google.com/forum/#!category-topic/webmasters/crawling-indexing--ranking/DFvTPr14o_o This seems like a mistake on Google’s side, some kind of semantic association with our two brands! Basically they are sending our customers to our main competitor even though they specifically searched for our brand (PriceMinister). I find the phenomenon quite interesting for the SEO community and frustrating for our company. Does anyone have ideas on this one? Do you think it's a bug from Google? Cheers Oliver0 -
Why are Google ranking changes so drastic?
Hi SEOmoz community I'm sure this question has been asked numerous times before. At the same time there must be plenty of people out there wondering about the same thing: Why are Google ranking changes so drastic? It's like the diva of search engines. When checking the SEOmoz ranking reports, sometimes lots of keywords improve, the next week it's vice versa. Mind though that the ranking changes are not in proportion. While improving keywords climb up by approx. 1 - 10 positions, declining keywords always get a smack with a 15 - 25 position drop, even though these very same keywords are being targeted onsite through new content. It seems to make no difference after all 😉 Is it possible, that keyword fluctuations are stronger for younger sites? The site I am talking about is about a year old. Is it possible that more competitive keywords see more drastic fluctuations? Would be interested to hear your thoughts. Thanks!!
Search Behavior | | Hermski0 -
Massive Google Drop on two sites!
Hi All, We have experienced a massive Google drop on Two of our eCommerce websites in the past week. From Feb - July we were ranked 2 for various key words In Aug we dropped to 8 In September to 96 if not lower. We pay for monthly link building and add unique product info each week (but not much new content such as articles or blogs). My SEO guys has not been that helpful and just sent me a link to the Panda update blog, which doesn't mean a great deal to me. Obviously this has had a massive effect on business, and ideally i need to diagnose the problem and find a new startegy on moving forward, so most likely looking for a for a new SEO guy/company as well. I need someone is proactive, communicates well and make constant suggestions about moving forward not just link building. One thing I would like to add is these two site have a different homepage, category and range structure, but do share some if the 2000 product database. Can anyone help? Any advice on sorting this would be gratefully appreciated. Thanks M
Search Behavior | | etsgroup0 -
Google Places rankings go away, but organic rankings stay the same / get better?
Hello, I hope you all can help me out here with the information I could provide. Anyways, the past number of months I have had 1 of our clients rank extremely high organically and on Google places. For example: My client is a law firm so if you search “CLIENTS-TOWN Attorney” they would come up organically on the first page and if you were in that town and search “CLIENTS-TOWN Attorney” or even just “Attorney” they would also come up in the Google Places list. Now for some reason starting a week ago I noticed they have completely disappeared from Google Places. No changes have been done to their site and everything is the same as it was. Their organic searches are the same if not better than before. Do you guys have any clue as to why this happened and how I could possibly turn this around? Thanks for your help in advance!
Search Behavior | | WhiteHat120