Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Infinite Redirect Loop without trailing slash, please help
-
I've been searching for an answer all day, I can't seem to figure this out.
When I Fetch my blog as Google(http://www.mysite.com/blog) WITHOUT a trailing slash at the end, I get this error:
The page seems to redirect to itself. This may result in an infinite redirect loop
**HTTP/1.1 301 Moved Permanently**When I Fetch my blog as Google WITH the trailing slash at the end(http://www.mysite.com/blog/), it is fine without errors.
When I pull it up in a browser comes up fine both with and without the trailing slash.
My .htaccess file in the root directory contains this:
RewriteEngine On
RewriteCond %{THE_REQUEST} ^[A-Z]{3,9}\ /index.htm\ HTTP/
RewriteRule ^index.htm$ http://www.mysite.com/ [R=301,L]
RewriteCond %{HTTP_HOST} ^mysite.com$
RewriteRule ^(.*)$ http://www.mysite.com/$1 [R=301,L]My .htaccess file in the blog directory contains this:
BEGIN WordPress
<ifmodule mod_rewrite.c="">RewriteEngine On
RewriteBase /blog/
RewriteCond %{REQUEST_URI} ^./index.php/. [NC]
RewriteRule ^index.php/(.*)$ http://www.mysite.com/blog/$1 [R=301,L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /blog/index.php [L]</ifmodule>END WordPress
Do I have something incorrectly coded in these .htaccess files that could be causing this? Or is there something else I should look at? Thank you for any help!!
-
I combined the htaccess files (putting the blog rewrite rule to the bottom of the file) now having just one htacess in the root directory and unfortunately it did not work. When I tried it, all the links on the blog would not work, they were all "page not found" so I reverted it back to what I originally had... Here is what the combined htaccess file looked like:
RewriteEngine On
RewriteCond %{THE_REQUEST} ^[A-Z]{3,9}\ /index.htm\ HTTP/
RewriteRule ^index.htm$ http://www.example.com/ [R=301,L]
RewriteCond %{HTTP_HOST} ^example.com$
RewriteRule ^(.*)$ http://www.example.com/$1 [R=301,L]<ifmodule mod_rewrite.c="">RewriteEngine On
RewriteBase /blog/
RewriteCond %{THE_REQUEST} ^./index.php/. [NC]
RewriteRule ^index.php/(.*)$ http://www.example.com/blog/$1 [R=301,L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /blog/index.php [L]</ifmodule>Thanks again for any insight!
-
Hey Debora,
Any luck?
Keith
-
Hello Debora,
Make sure you keep copies of your .htaccess files before you make changes and, if you can, use a test site to test your changes first before you make changes on your live website.
I'm not sure how your website is set up so I don't know if combining the two files will accomplish what you are looking for.
Whatever you do, make sure you have backups.
-
Yes as I said above

-
Thanks for your response Keith, I'll give it a try and let you know!
-
Thanks George. Please forgive me, I am a newbie at this! I took a look at the link you provided, and I don't fully understand what they are explaining. What I did understand is that having 2 htaccess files in different directories caused a problem with their code. Do you think combining the two files into one on the root directory will make a difference for me?
-
Sorry, I completely misread this question (I missed the part where you said you had to .htaccess files!).
Yes put one .htaccess file in the root dir, add the blog rewrite rule to the bottom of the file.
Let me know how it goes.
Keith
-
Thanks Keith. I tried it and it is still looping. Do you think it has something to do with having 2 different .htaccess files? Should I combine them into just one in the root directory?
-
Yuk mod_rewrite...
Try:
RewriteCond %{THE_REQUEST} ^[A-Z]{3,9}\ /index.php\ HTTP/
RewriteRule ^index.php$ http://www.example.com/blog/ [R=301,L]You may wish to add $1 on the end
RewriteCond %{THE_REQUEST} ^[A-Z]{3,9}\ /index.php\ HTTP/
RewriteRule ^index.php$ http://www.example.com/blog/$1 [R=301,L]Let me know if that stops it looping...
Keith
-
Try here. Maybe that will help.
Edit: Pretty sure it's your root directory .htaccess file that is causing the looping. I'd start with that.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Need some help understanding SEO - Please help before I lose [pull out] all my hair
I'm new to SEO, and am stubbornly trying to educate myself. I have a telescope shop in Canada, it's a small business that we run on the side. We're driving lots of traffic through FB and our outreach programs but I really want to increase our presence on search. We released a new website back in January and it killed some of our rankings. We're working our way back with a very specific set of efforts on regular SEO: Metadata and titles, although it seems that's not super relevant Building high quality backlinks and eliminating any spammy backlinks Rewriting product listings so that they are original content though I'm not sure how important this is in e-commerce Writing high quality articles and blog posts Working relevant keywords into our product pages and titles I understand that good SEO is about pushing on all the levers, and trying to make sure that your site is as valuable to the end user as possible. We're making some good progress, but I'm puzzled by the #1 shop in Canada. They don't put any apparent effort into SEO and they still rank #1 on every key product we compete with them on. I've worked with two separate, highly ranked and regarded SEO firms on this and neither has been able to tell my why this other site ranks so highly. Here's a specific example on a popular product that we both sell, the Celestron NexStar 8SE. Here’s the link to Telescope Canada’s page for their Celestron 8SE: https://telescopescanada.ca/products/celestron-nexstar-8se-computerized-telescope-11069 Here’s a link to the Celestron 8SE page from the manufacturer website: https://www.celestron.com/products/nexstar-8se-computerized-telescope Telescopes Canada has just copied and pasted. There is no original content aside from adding the shipping and return policy to the tab, and having some options for selecting accessories on the page. Here is our page: https://all-startelescope.com/products/celestron-nexstar-8se We have higher page authority, higher domain authority, and they keyword analyzer in moz says that our page is higher quality than the Telescopes Canada page. I can’t find a single metric on any tool (ubbersuggest, Moz, ahrefs, semrush) that says Telescopes Canada is a better site, or has a better NexStar 8SE product page. But they keep ranking ahead of us, and right at the top of google search. Our titles are good, our metadata is good (but I don’t think that’s been a serious ranking factor for about ten years). Our text is original, it’s relevant, we have healthy internal links to the page. According to Moz's page ranker it's 20 points higher than Telescope Canada's page. We have invensted in some excellent blog content, we’re adding new products to the website so that we rank for more keywords. All of those things are helping, but I fundamentally don’t understand why Telescopes Canada is #1 almost across the board on every key product in our market. There is something that I’m not seeing here. Can you see any metric, any tool in your toolbox that indicates why they rank at the top, or even higher than we do for in these search terms specific to that product: Celestron NexStar 8SE
Intermediate & Advanced SEO | | nkennett
NexStar 8SE
Celestron NexStar 8SE Canada
NexStar 8SE Canada I have a feeling it's something technical that I'm missing, but I'm not sure how obvious it is with two 'professional' firms not finding it. I'd really appreciate any help or insight that you can offer.0 -
Would You Redirect a Page if the Parent Page was Redirected?
Hi everyone! Let's use this as an example URL: https://www.example.com/marvel/avengers/hulk/ We have done a 301 redirect for the "Avengers" page to another page on the site. Sibling pages of the "Hulk" page live off "marvel" now (ex: /marvel/thor/ and /marvel/iron-man/). Is there any benefit in doing a 301 for the "Hulk" page to live at /marvel/hulk/ like it's sibling pages? Is there any harm long-term in leaving the "Hulk" page under a permanently redirected page? Thank you! Matt
Intermediate & Advanced SEO | | amag0 -
New Site (redesign) Launched Without 301 Redirects to New Pages - Too Late to Add Redirects?
We recently launched a redesign/redevelopment of a site but failed to put 301 redirects in place for the old URL's. It's been about 2 months. Is it too late to even bother worrying about it at this point? The site has seen a notable decrease in site traffic/visits, perhaps due to this issue. I assume that once the search engines get an error on a URL, it will remove it from displaying in search results after a period of time. I'm just not sure if they will try to re-crawl those old URLs at some point and if so, it may be worth it to have those 301 redirects in place. Thank you.
Intermediate & Advanced SEO | | BrandBuilder0 -
Should I redirect images when I migrate my site
We are about to migrate a large website with a fair few images (20,000). At the moment we include images in the sitemap.xml so they are indexed by Google and drive traffic (not sure how I can find out how much though). Current image slugs are like:
Intermediate & Advanced SEO | | ArchMedia
http://website.com/assets/images/a2/65680/thumbnails/638x425-crop.jpg?1402460458 Like on the old site, images on the new website will also have unreadable cache slugs, like:
http://website.com/site_media/media/cache/ce/7a/ce7aeffb1e5bdfc8d4288885c52de8e3.jpg All content pages on the new site will have the same slugs as on the old site. Should I go through the trouble of redirecting all these images?0 -
Should I redirect my xml sitemap?
Hi Mozzers, We have recently rebranded with a new company name, and of course this necessitated us to relaunch our entire website onto a new domain. I watched the Moz video on how they changed domain, copying what they did pretty much to the letter. (Thank you, Moz for sharing this with the community!) It has gone incredibly smoothly. I told all my bosses that we may see a 40% reduction in traffic / conversions in the short term. In the event (and its still very early days) we have in fact seen a 15% increase in traffic and our new website is converting better than before so an all-round success! I was just wondering if you thought I should redirect my XML sitemap as well? So far I haven't, but despite us doing the change of address thing in webmaster tools, I can see Google processed the old sitemap xml after we did the change of address etc. What do you think? I know we've been very lucky with the outcome of this rebrand but I don't want to rest on my laurels or get tripped up later down the line. Thanks everyone! Amelia
Intermediate & Advanced SEO | | CommT0 -
302 redirects in the sitemap?
My website uses a prefix at the end to instruct the back-end about visitor details. The setup is similar to this site - http://sanfrancisco.giants.mlb.com/index.jsp?c_id=sf with a 302 redirect from the normal link to the one with additional info and a canonical tag on the actual URL without the extra info ((the normal one here being http://sanfrancisco.giants.mlb.com,) However, when I used www.xml-sitemaps.com to create a sitemap they did so using the URLs with the extra info on the links... what should I do to create a sitemap using the normal URLs (which are the ones I want to be promoting)
Intermediate & Advanced SEO | | theLotter0 -
Can I make 301 redirects on a Windows server (without access to IIS)?
Hey everyone, I've been trying to figure out a way to set up some 301 redirects to handle the broken links left behind after a site restructuring, but I can only ever find information on 2 methods that I can't use (as far as I can tell). The first method is to do some stuff with an htaccess file, but that looks like it only works on Linux-based servers. The method described for Windows servers is generally to install this IIS rewrite/redirect module and run that, but I don't think our web hosting company allows users to log directly into the server, so I wouldn't be able to use the IIS thing. Is there any other way to get a 301 redirect set up? And is this uncommon for a web hosting company to do, or do you all just run your sites on Linux-based servers or your own Windows machines? Thanks!
Intermediate & Advanced SEO | | BrianAlpert780 -
Splitting one Website into 2 Different New Websites with 301 redirects, help?
Here's the deal. My website stbands.com does fairly well. The only issue it is facing a long term branding crisis. It sells custom products and sporting goods. We decided that we want to make a sporting goods website for the retail stuff and then a custom site only focusing on the custom stuff. One website transformed and broken into 2 new ones, with two new brand names. The way we are thinking about doing this is doing a lot of 301 redirects, but what do we do with the homepage (stbands.com) and what is the best practice to make sure we don't lose traffic to the categories, etc.? Which new website do we 301 the homepage to? It's rough because for some keywords we rank 3 or 4 times on the first page. Scary times, but something must be done for the long term. Any advise is greatly appreciated. Thank you in advance. We are set for a busy next few months 🙂
Intermediate & Advanced SEO | | Hyrule0