ECommerc site redirect to external site when add to cart. Need HELP to track sales!!!

[BigBlaze205]

Hi,

I buil this site on WordPress, http://www.pilatesboisfranc.com

When you go on <<plan &="" pricing="">> on the menu you can purchase a package online.</plan>

When you click ''Get Started Now'' or ''Add to Cart'' the buyer is redirect to this external site: mindbodyonline.com

QUESTIONS:

• Can I track my sales on Googles Analytics?

• Can I creat a goal on G.A. ?

I found this video: https://getsatisfaction.com/mindbody/topics/chalk_talk_how_to_setup_google_analytics

Is this the right way to do this?

About goals, a simple goal I would like to create is, one purchase. Can I acheive that?

Not shure about Goals. When I test and purchase, URL is always the same

https://clients.mindbodyonline.com/ASP/home.asp?studioid=30371

I'm know only very basics stuff when it is time to play in Analytics, I hope you can provide help in details.

Thank you,

BigBlaze

[JaredMumford]

The way you have it set up, youll only see referrer traffic from your old site. So you can see how many people came from your site, and ended up converting. Youll never know precisely what source those visits originated from using this method.

Technically in Analytics you can track cross domain, but if you aren't an expert you would probably need to hire one. Basically you tell Google to track both domains, and site A needs to be able to transfer cookie data to site B. You would then set up a custom filter that shows URI so that you know what domain is what when looking at landing pages in Analytics. Its probably better explained in Analytics devguides here.

Gets tough to trouble shoot cross domain tracking. But when it works its great for 3rd party carts etc.  Good luck!

[BigBlaze205]

Hi Jared,

Thank you for the tips.

Is there a way to track ''Traffic Source''? On my site I have it, but in mindbody, I only see our site Referral.

Thank you,

BigBlaze

[JaredMumford]

Yes this is exactly how you do it:

https://getsatisfaction.com/mindbody/topics/chalk_talk_how_to_setup_google_analytics

Basically all you are doing here is creating an analytics profile, and then entering your user account ID from analytics into the Mind & Body back-end (and Mind body does the rest.

Once that is setup properly and working, you can go to analytics, open the profile you created and then choose 'Ecommerce' to see your sales stats.

You should also create another profile, on the same analytics account, for the WP site. Then you can see how many visits you have there, or how many visits to the plan and pricing page, and can compare it (though not in the same window because they are two different profiles) to the sales data you see in your Mind Body profile.

You can't create a goal to see, for instance, how many people landed on page x, clicked button x, and then converted into a sale, because the site is spread across two domains, but you can still track sales. The Ecommerce section in Analytics will also show you conversion rate, abandonment etc once your visitors are referred to your Mind Body page.

[kadesmith]

I don't think you'll be able to track your sales on GA because you need to have a landing page set as your goal/conversion page.

On my old sites where I had to forward to a 3rd party page, I would set up my goal page as the last page on my site.  Obviously that wasn't the best indicator due to cart abandonment, but it gave me an idea of how many people were actually making it to at least that page.