SEO moz poor rankings reporting
-
How are we supposed to send ranking reports to clients if the rankings are constantly reporting false metrics
This is not the first time this has happened, but the rankings are WAAAAAAY off. What is the point of reporting rankings that are not accurate? What is the possible cause of this. Is there a solution? What is SEOmoz doing to improve their ranking programs.
Our client actually ranked #2 for "northern Virginia HVAC contractors" when moz had us not in the top 50!
How are we supposed to bank on information that is so consistently unreliable?
northernvirginiahvaccontractors.png northernvirginiahvaccontractorsrank.png
-
Hi Scott,
You can absolutely rely on the tools. It is 100% accurate. The problem was that you are tracking a specific subdomain and your ranking for that keyword is not in that subdomain.
You could resetup the campaign as a root domain campaign as a catch all. That will get you anything off of that domain regardless of whether it's www, blog, store, or whatever.
I know it's frustrating and seeing your ranking suddenly drop off can be worrisome to say the least.
What you can do in the immediate is to set a 301 redirect from http://ssihvac.com to http://www.ssihvac.com and once Google catches up with that, you'll likely see your ranking position returned to the www without having to archive your campaign or anything like that.
You really don't want the www and non-www to resolve independently anyway, so that's something I recommend in general anyway.
I hope that helps.
Cheers,
Joel. -
This is Scott with IWS --
I see what you are saying...would you say we can rely on the reporting we get to be accurate then, or are you suggesting we double check using the keyword tool or a third party tool?
I hope you can see that i as the owner, find this a bit cumbersome to review when my SEO team presents me with things that don't reflect reality...and this is not the only time this has happened. . I don't know why Google changed things either...but its important to me to get accurate rankings for all our customers without having to use multiple tools. We manage many clients so we really planned on your system being our solution...if you have another recommendation please let me know. Thanks. And thanks for such a good reply.
-
Hi there,
Thanks for the question! I hope I can get you taken care of here.
I took a look at your screenshots and at your campaign and see that until August 14th you were ranking for www.ssihvac.com at which point Google stopped ranking you for that and started ranking you for ssihvac.com without the www.
The reason you don't see that number on your campaign is that it's setup for ONLY www.ssihvac.com and will consider anything outside of that subdomain to be an external page.
Why Google switched up your URL, I wish I could tell you. Is it possible there was some rebranding efforts at the time?
I will also note that if you look at the keyword in your campaign you will see your site listed at number two. See this screenshot: http://www.screencast.com/t/tPQlhv81sJ
I hope that clears that up.
Cheers,
Joel. -
Agree with the other posters on contacting support, and share your frustrations. SEOmoz is an awesome product on the whole, but we actually don't use SEOmoz's rank tracking for this, and other reasons (poor exportable reporting, only tracks weekly, doesn't track various other keyword factors, doesn't plot competitors).
Maybe some day they'll get all of the above polished, then plot the ranks against MozCast. Can only hope!
-
I check the positions of keywords, too with IBP software, that is sure that is in real time.
Ciao
Maurizio
-
Hope you get this sorted out guys, but you are probably going to get a faster answer if you create a support request and let someone take a look for you.
Andy
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
MOZ not accepting recent changes
We have made some changes on our website according to the SEO standards per Moz report and did some crawler tests but it seems that MOZ is not crawling our recent changes. It is showing the results according to the previous data. What can be the problem here?
Moz Pro | | torbett0 -
Why is Moz Reporting as Duplicate Page Titles?
Our most recent MOZ crawl campaign is reporting 931 duplicate page title errors, most of which are "Product Review" pages like the following. Although there is only one review on this page, http://www.audiobooksonline.com/Cell_Stephen_King_unabridged_compact_discs.html, MOZ is reporting 15 duplicate page title, four of which I present below. http://www.audiobooksonline.com/reviews/review.php/full/0743554337/0/name/desc
Moz Pro | | lbohen
http://www.audiobooksonline.com/reviews/review.php/full/0743554337/0/rating/asc
http://www.audiobooksonline.com/reviews/review.php/full/0743554337/0/rating/desc
http://www.audiobooksonline.com/reviews/review.php/full/0743554337/0/state/asc Why is MOZ reporting these "pages" as duplicate page title errors? Are these errors hurting our SEO? How to fix?0 -
Inbound links not showing in reports
My clients site so far only has a few inbound links. If I do a report on MOZ/Open Site Explorer it only lists 10 domains linking in and, a number of important ones are not on that list. As an example, one of the leading UK national newspapers (Daily Telegraph) has a link on this page to the client www.vidavida.co.uk and yet this link/domain does not appear in the above reports. Is this an intentional nofollow type thing that the telegraph does and is there a way for me to check that on their site/page? http://fashion.telegraph.co.uk/news-features/TMG8655068/Holiday-travel-in-style.html Any comments most appreciated. Thanks,
Moz Pro | | MrFrisbee
C0 -
Automated Reports
I just set up automated reports for the first time for my campaigns. They've just run and some are missing alot of data. For instance, one shows zero keywords. When there are in fact lots of keywords in the campaign. Another shows no changes in rankings, when there were changes in ranking. Is there a way to re-run the reports? I've set them up monthly and don't want to wait another month to see if they worked?
Moz Pro | | Pablostevens710 -
Rel="canonical" tag is implemented in my product pages, but still getting canoncal error for products in Moz. What is the problem? me or MOZ?
I have included the rel="canonical" tag in all my product pages, but still getting canonical error in MOZ reports for more than 6 month ! I would like to know if my code is wrong or the MOZ report system is not working properly. Here is an example of my canonical code in line 84 rel="canonical" href="http://www.doornmore.com/slab-single-door-80-fiberglass-courtlandt-1-panel-arch-lite-glass.html" /> Thanks Shayann
Moz Pro | | Shayann0 -
Massive Drop in Rankings
Hello, My site (www.reynoldsdesignstudio.com) has recently dropped off the map (50+ places) for almost every phrase I was ranking between 3 and 6 on the first page. My main phrases on google were "web design rochester mn", "web development rochester mn" I have been setting up a new web server but have not pointed this domain at that server yet so it shouldn't be anything related there. I also have not updated the site in a couple years (I know that's bad), so it doesn't appear to be a hacking issue either. I was 'hacked' a few years back where I gained a TON of crappy links from China and what-not but it never appeared to affect anything. I'm not sure if that is what is causing the recent drop in rankings. If anyone has any ideas on what could have caused the issue that would be great. According to my GA traffic I had a spike earlier in the month and then it has steadily dropped off. This is consistent with my actual page rankings. Thanks OAsjcHw
Moz Pro | | reynoldsdesign0 -
Discrepancy between the Moz Trust Number and Chart, same thing for Moz rank.
I am showing a difference between my Moz rank and Moz Trust Number and their respective charts. Is anyone else seeing this issue?
Moz Pro | | EcommerceSite0 -
Which Moz Rank and I'm seeing External or both external and internal?
I found this on the MOZ site. It confused me. "Whereas MozRank measures the link juice (ranking power) of both internal and external links, external MozRank measures only the amount of mozRank flowing through external links (links located on a separate domain). Because external links can play an important role as independent endorsements, external mozRank is an important metric for predicting search engine rankings." In the tool bar and other places in Moz am I seeing the combo Internal or the External and how do I get to each? Maybe I'm just reading this wrong. 🙂
Moz Pro | | RustyF0