Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
HELP: Wrong domain showing up in Google Search
-
So i have this domain (1)devicelock.com and i also had this other domain (2)ntutility.com, the 2nd domain was an old domain and it is not in use anymore. But when i search for devicelock on Google, the homepage devicelock.com does not exist. Only ntutility.com comes up.
I asked one of the developer how the redirect is happening from the old domain to the new one and he told me its through a DNS forward. And there is no way to have an .htacess file to set up a 301 instead.
Please help!
-
Yep, Sanket is right.
You want to have your developer set up a 301 redirect from ntutility.com to your new site. If he can't do this, you may want to get a new developer :). Someone on oDesk should be able to do this pretty easily for you.
If this is a domain migration - and it sounds like it is - you want to be sure not to simply redirect everything to the homepage.
Won't go into all the details - you can read this guide here: http://www.seomoz.org/blog/web-site-migration-guide-tips-for-seos
The important thing is to get all the details right - something you may need help with if you're not comfortable performing all these steps yourself. And make sure all your domain settings in Google Webmaster Tools are up to date... including submitting a change of address form.
Hope this helps! Best of luck with your SEO.
-
I checked all three sites and it looks like they are all 302 redirects from www.ntulity.com to www.protect-me.com and then from www.protect-me.com to www.devicelock.com
I will ask the IT Admin on Monday for more details regarding this.
Can you send me an email to dho @ devicelock.com to communicate faster?
-
Dennis Its Okay we are you to discuss and learn new thing.
Can you please check redirection of ntutility.com using above websites ? None of them are able to detect the redirection that IT Admin has done.
Let me do some searching on DNS redirection then I will get back to you.
-
I'm sorry but i dont understand what you mean by "the redirection is not proper". What is making it not proper? How would i fix this?
Sorry for asking so many question.
-
Dennis,
Can you please ask your IT Admin to recheck the redirection because as per above three website redirection is not proper. After you fix this issue, submit xml sitemap and fetch devicelock.com in GWT.
-
Sanket,
Thank you for the response. The redirect was done through the server via a DNS forward from the old domain to the new domain.
That is what i was told by the IT admin.
Any suggestion on how I can fix this?
-
Hi Dennis,
I have just check devicelock.com cached version in Google it showing ntutility.com. And you have redirected ntutility.com to devicelock.com. May I know how you have done redirection ? Its not search engine friendly. I have checked redirection using thee website :
http://www.internetofficer.com/seo-tool/redirect-check/
http://www.webconfs.com/redirect-check.php
http://www.seologic.com/webmaster-tools/url-redirect
After solving redirection error setup Google webmaster tool and submit a xml sitemap to Google. And you also try fetching home page through Google Webmaster.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Google Search Console Not Sending Messages
One of our sites received a Manual Penalty for unnatural links by Google. However, we never received a message in Google Search Console or an email about the manual action. The only reason we knew about the penalty is by the obvious drop in rankings, then signing into search console to look for any manual actions, which we found. Since then, we have submitted a disavow file and a reconsideration request. However, once again we did not receive an email or message in search console that shows confirmation of the disavow or that they received the reconsideration request. The disavow file does show up after I upload it, and it says it was successfully uploaded... but no messages or emails. After many hours of investigating the various canonical versions of our website on Search Console, we found out that there were several “owners” of the various canonical versions of our site that had “could not find the email address” as a site owner. We found out that these were previous employees who no longer worked with the company and their email address was deleted. After unverifying these site owners, (all the ones that had “could not find the email address” as the site owner), the notifications, emails and messages in Search Console started to appear. However, the only place they did not appear, is the main canonical version of our site. Of course, the main canonical version of our site (https://www) is the version that we uploaded the disavow and reconsideration request. This is the canonical version of the site that we need to receive these messages to know if our reconsideration request was granted! We’ve just reuploaded the disavow file and reconsideration request to all of the other canonical versions (2 of the 3 received the message about the penalty)…. and we are currently awaiting a response. Has anybody else had problems with not receiving notifications in search console due to deleted email addresses?
Technical SEO | | Fiyyazp0 -
Spammers created bad links to old hacked domain, now redirected to our new domain. Advice?
My client had an old site hacked (let's call it "myolddomain.com") and the hackers created many links in other hacked sites with links such as http://myolddomain.com/styless.asp?jordan-12-taxi-kids-cheap-T8927.html The old myolddomain.com site was redirected to a different new site since then, but we still see over a thousand spam links showing up in the new site's Search Console 404 crawl errors report. Also, using the links: operator in google search, we see many results of spam links. Should we be worried about these bad links pointing to our old site and redirecting to 404s on the new site? What is the best recommendation to clean them up? Ignore? 410s? Other? I'm seeing conflicting advice out there. The old site is hosted by the client's previous web developer who doesn't want to clean anything up on their end without an ongoing hosting contract. So beyond turning redirects on or off, the client doesn't want to pay for any additional hosting. So we don't have much control over anything related to "myolddomain.com". 😞 Thanks in advance for any assistance!
Technical SEO | | usDragons0 -
How do I "undo" or remove a Google Search Console change of address?
I have a client that set a change of address in Google Search Console where they informed Google that their preferred domain was a subdomain, and now they want Google to also consider their base domain (without the change of address). How do I get the change of address in Google search console removed?
Technical SEO | | KatherineWatierOng0 -
Should a sub domain be a separate property in the Search Console?
We're launching a blog on a sub-domain of a corp site (blog.corpsite.com). We already have corpsite.com set up in the Search Console. Should I set up a separate property for this sub-domain in the Search Console (WMT) in order to manage it? Is it necessary? Thanks, JM
Technical SEO | | HeroDesignStudio0 -
I added a WP Customer Reviews plugin but nothing seems to appear on Google search
Hi, I've added the wordpress Wp Customer Reviews plugin to a my client's website and we brought some past clients to put on reviews in order to empower the hReview factor. Google as scraped the website several times since but we don't see any change in the organic serp. Can you please tell me if I've done something wrong or I forgot something? That's the website - Capital Garage Door Thanks!
Technical SEO | | captainjoe0 -
Why are Google search results different if you are log'd into Google or not?
I get different results when I'm log'd into my Google account associated with my website than if I'm not. The same country is occurring. So how can I rely on the google results I'm seeing? For instance my site is page 1 with the improvements I made based on SEOMOZ if I'm log'd in. Yet I'm not on the first 25 pages if I'm not logged in.
Technical SEO | | Romana0 -
Notice of DMCA removal from Google Search
Dear Mozer's Today I get from Google Webmaster tools a "Notice of DMCA removal" I'll paste here the note to get your opinions "Hello, Google has been notified, according to the terms of the Digital Millennium Copyright Act (DMCA), that some of your materials allegedly infringe upon the copyrights of others. The URLs of the allegedly infringing materials may be found at the end of this message. The affected URLs are listed below: http://www.freesharewaredepot.com/productpages/Ultimate_Spelling__038119.asp" So I perform these steps: 1. Remove the page from the site (now it gives 404). 2. Remove it from database (no listed on directory, sitemap.xml and RSS) 3. I fill the "Google Content Removed Notification form" detailing the removal of the page. My question is now I have to do any other task, such as fill a site reconsideration, or only I have to wait. Thank you for your help. Claudio
Technical SEO | | SharewarePros0 -
How to 301 multiple domain names to a single domain
Hey, I tried to find and answer to this seemingly simple question, but no luck. So, I have one domain name with a website attached to it. I also registered all the other domain names that are similar to it or have different extensions - I want to redirect all the other domain names to my one main domain name without getting penalised by the big G. It looks like this: www.mainsite.com - this is my main domain I also have www.mainsite.com.au, www.mainsite.org, and www.mainsite.org.au which I all want to just redirect to www.mainsite.com I have been told that the best way to do this is a 301 redirect, but to do that you need to make a CNAME for all the other domains that points to www.mainsite.com. My problem is that I cannot seem to create a CNAME record for http://mainsite.com - I have it working for http://www.mainsite.com but not the non www record. What should I be doing differently? Is it just my DNS provider is useless? Thanks, Anthony
Technical SEO | | Grenadi0