Why Rank Tracker don't work for 2 days?

[sasa037]

It dosen't work just keep reloading and i get error "unable to retreave your ranking" or something like that.

Anyone have some answear?

[NaescentAdam]

I agree, would have liked to have seen a notice on the rank tracker page not on the help page that I had to go searching after.

It is also says "next week" on the help page, its next week already....

[YuccaUK]

If the tool doesn't work, just take it down. It's frustrating to come back to it over and over again, still not working. Especially as a pro member who pays money. Thank you.

[Abe_Schmidt]

Hello Aleksandar,

I am so sorry that you are running into some issues with our web tools. Rankings, Rank Tracker and our Keyword Difficulty tool all ran into these unexpected outage issues. Unfortunately, Google has changed the way that they present rankings information, so we have had to make some changes to our collection in order to keep up with these changes, I'm afraid that this has caused some issues with providing the real time data for our Rankings and the Keyword Difficulty tool is also currently unresponsive. Our engineers are working tirelessly through this holiday weekend to fix this for you.  At this time, unfortunately, we do not have an ETA for when that tool will be up and running again. I thank you for your patience while we work to resolve this issue and I will update you when I have any further information for you. I am hoping for an ETA soon.

I apologize for any inconvenience this may cause and I assure you that this is our Top Priority.

Best,

Abe Schmidt