Google having trouble accessing my site
-
Hi google is having problem accessing my site. each day it is bringing up access denied errors and when i have checked what this means i have the following
Access denied errors
In general, Google discovers content by following links from one page to another. To crawl a page, Googlebot must be able to access it. If you’re seeing unexpected Access Denied errors, it may be for the following reasons:
- Googlebot couldn’t access a URL on your site because your site requires users to log in to view all or some of your content. (Tip: You can get around this by removing this requirement for user-agent Googlebot.)
- Your robots.txt file is blocking Google from accessing your whole site or individual URLs or directories.
- Test that your robots.txt is working as expected. The Test robots.txt tool lets you see exactly how Googlebot will interpret the contents of your robots.txt file. The Google user-agent is Googlebot. (How to verify that a user-agent really is Googlebot.)
- The Fetch as Google tool helps you understand exactly how your site appears to Googlebot. This can be very useful when troubleshooting problems with your site's content or discoverability in search results.
- Your server requires users to authenticate using a proxy, or your hosting provider may be blocking Google from accessing your site.
Now i have contacted my hosting company who said there is not a problem but said to read the following page http://www.tmdhosting.com/kb/technical-questions/other/robots-txt-file-to-improve-the-way-search-bots-crawl/
i have read it and as far as i can see i have my file set up right which is listed below. they said if i still have problems then i need to contact google. can anyone please give me advice on what to do. the errors are responce code 403
User-agent: *
Disallow: /administrator/
Disallow: /cache/
Disallow: /components/
Disallow: /includes/
Disallow: /installation/
Disallow: /language/
Disallow: /libraries/
Disallow: /media/
Disallow: /modules/
Disallow: /plugins/
Disallow: /templates/
Disallow: /tmp/
Disallow: /xmlrpc/
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
New SEO manager needs help! Currently only about 15% of our live sitemap (~4 million url e-commerce site) is actually indexed in Google. What are best practices sitemaps for big sites with a lot of changing content?
In Google Search console 4,218,017 URLs submitted 402,035 URLs indexed what is the best way to troubleshoot? What is best guidance for sitemap indexation of large sites with a lot of changing content? view?usp=sharing
Technical SEO | | Hamish_TM1 -
Googlebot cannot access your site
Hello, I have a website http://www.fivestarstoneinc.com/ and earlier today I got an emil from webmaster tools saying "Googlebot cannot access your site" Wondering what the problem could be and how to fix it.
Technical SEO | | Rank-and-Grow0 -
Google not using redirect
We have a GEO-IP redirect in place for our domain, so that users are pointed to the subfolder relevant for their region, e.g: Visit example.com from the UK and you will be redirected to example.com/uk This works fine when you manually type the domain into your browser, however if you search for the site and come to example.com, you end up at example.com I didn't think this was too much of an issue but our subfolders /uk and /au are not getting ranked at all in Google, even for branded keywords. I'm wondering if the fact that Google isn't picking up the redirect means that the pages aren't being indexed properly? Conversely our US region (example.com/us) is being ranked well. Has anyone encountered a similar issue?
Technical SEO | | ahyde0 -
Google not indexing my website
Hi guys, We have this website http://www.m-health-expo.nl/ but it is not indexed by google. In webmaster tools google says that it can not fetch the site due to the robots.txt but i do not see any faults in it. http://www.m-health-expo.nl/robots.txt Do you see something strange, it really bothers me.
Technical SEO | | RuudHeijnen0 -
Why are Google search results different if you are log'd into Google or not?
I get different results when I'm log'd into my Google account associated with my website than if I'm not. The same country is occurring. So how can I rely on the google results I'm seeing? For instance my site is page 1 with the improvements I made based on SEOMOZ if I'm log'd in. Yet I'm not on the first 25 pages if I'm not logged in.
Technical SEO | | Romana0 -
Site being indexed by Google before it has launched
We are currently coming towards the end of migrating one of our retail sites over to magento. To our horror, we find out today that some pages are already being indexed by Google, and we have started receiving orders through new site. Do you have any suggestions for what may have caused this? Or similarly, what the best solution would be to de-index ourselves? We most recently excluded anything with a certain parameter from robots.txt - could this being implemented incorrectly have caused this issue? Thanks
Technical SEO | | Sayers0 -
How long does it take for Google to index a new site and has anyone experienced serious fluctuations in SERP within 2 weeks after launch?
Hi guys, I have recently launched my ecommerce jewellery site - www.luxuryfinejewellery.com - and noticed some serious swings in SERP over the last couple of weeks. From ranking No 2, 3 and 4 for the keyword 'luxury fine jewellery' on Google.com, the homepage periodically disappears from the Top 50 altogether. I thought it was the Sandbox, as I recently purchased the domain name, within the last 6 weeks, however the fact that it does rank on the 1st page some of the time is a mystery. Has anyone also experienced this? Could you provide some advice on what to expect until the the rankings settle. Thanks in advance, Satbir
Technical SEO | | deluxebydesign0 -
Remove Site from Google
How can I get my website out of google? I want all pages completely gone. Thanks!
Technical SEO | | tylerfraser0
