Google having trouble accessing my site
-
Hi google is having problem accessing my site. each day it is bringing up access denied errors and when i have checked what this means i have the following
Access denied errors
In general, Google discovers content by following links from one page to another. To crawl a page, Googlebot must be able to access it. If you’re seeing unexpected Access Denied errors, it may be for the following reasons:
- Googlebot couldn’t access a URL on your site because your site requires users to log in to view all or some of your content. (Tip: You can get around this by removing this requirement for user-agent Googlebot.)
- Your robots.txt file is blocking Google from accessing your whole site or individual URLs or directories.
- Test that your robots.txt is working as expected. The Test robots.txt tool lets you see exactly how Googlebot will interpret the contents of your robots.txt file. The Google user-agent is Googlebot. (How to verify that a user-agent really is Googlebot.)
- The Fetch as Google tool helps you understand exactly how your site appears to Googlebot. This can be very useful when troubleshooting problems with your site's content or discoverability in search results.
- Your server requires users to authenticate using a proxy, or your hosting provider may be blocking Google from accessing your site.
Now i have contacted my hosting company who said there is not a problem but said to read the following page http://www.tmdhosting.com/kb/technical-questions/other/robots-txt-file-to-improve-the-way-search-bots-crawl/
i have read it and as far as i can see i have my file set up right which is listed below. they said if i still have problems then i need to contact google. can anyone please give me advice on what to do. the errors are responce code 403
User-agent: *
Disallow: /administrator/
Disallow: /cache/
Disallow: /components/
Disallow: /includes/
Disallow: /installation/
Disallow: /language/
Disallow: /libraries/
Disallow: /media/
Disallow: /modules/
Disallow: /plugins/
Disallow: /templates/
Disallow: /tmp/
Disallow: /xmlrpc/
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
My WP website got attack by malware & now my website site:www.example.ca shows about 43000 indexed page in google.
Hi All My wordpress website got attack by malware last week. It affected my index page in google badly. my typical site:example.ca shows about 130 indexed pages on google. Now it shows about 43000 indexed pages. I had my server company tech support scan my site and clean the malware yesterday. But it still shows the same number of indexed page on google. Does anybody had ever experience such situation and how did you fixed it. Looking for help. Thanks FILE HIT LIST:
Technical SEO | | Chophel
{YARA}Spam_PHP_WPVCD_ContentInjection : /home/example/public_html/wp-includes/wp-tmp.php
{YARA}Backdoor_PHP_WPVCD_Deployer : /home/example/public_html/wp-includes/wp-vcd.php
{YARA}Backdoor_PHP_WPVCD_Deployer : /home/example/public_html/wp-content/themes/oceanwp.zip
{YARA}webshell_webshell_cnseay02_1 : /home/example2/public_html/content.php
{YARA}eval_post : /home/example2/public_html/wp-includes/63292236.php
{YARA}webshell_webshell_cnseay02_1 : /home/example3/public_html/content.php
{YARA}eval_post : /home/example4/public_html/wp-admin/28855846.php
{HEX}php.generic.malware.442 : /home/example5/public_html/wp-22.php
{HEX}php.generic.cav7.421 : /home/example5/public_html/SEUN.php
{HEX}php.generic.malware.442 : /home/example5/public_html/Webhook.php0 -
Google how deal with licensed content when this placed on vendor & client's website too. Will Google penalize the client's site for this ?
One of my client bought licensed content from top vendor of Health Industry. This same content is on the vendor's website & my client's site also but on my site there is a link back to vendor is placed which clearly tells to anyone that this is a licensed content & we bought from this vendor. My client bought paid top quality content for best source of industry but at this same this is placed on vendor's website also. Will Google penalize my client's website for this ? Niche is HEALTH
Technical SEO | | sourabhrana1 -
Google Indexing - what did I missed??
Hello, all SEOers~ I just renewed my web site about 3 weeks ago, and in order to preserve SEO values as much as possible, I did 301 redirect, XML Sitemap and so on for minimize the possible data losses. But the problem is that about week later from site renewal, my team some how made mistake and removed all 301 redirects. So now my old site URLs are all gone from Google Indexing and my new site is not getting any index from Google. My traffic and rankings are also gone....OMG I checked Google Webmaster Tool, but it didn't say any special message other than Google bot founds increase of 404 error which is obvious. Also I used "fetch as google bot" from webmaster tool to increase chance to index but it seems like not working much. I am re-doing 301 redirect within today, but I am not sure it means anything anymore. Any advise or opinion?? Thanks in advance~!
Technical SEO | | Yunhee.Choi0 -
Site Migration Questions
Hello everyone, We are in the process of going from a .net to a .com and we have also done a complete site redesign as well as refreshed all of our content. I know it is generally ideal to not do all of this at once but I have no control over that part. I have a few questions and would like any input on avoiding losing rankings and traffic. One of my first concerns is that we have done away with some of our higher ranking pages and combined them into one parallax scrolling page. Basically, instead of having a product page for each product they are now all on one page. This of course has made some difficulty because search terms we were using for the individual pages no longer apply. My next concern is that we are adding keywords to the ends of our urls in attempt to raise rankings. So an example: website.com/product/product-name/keywords-for-product if a customer deletes keywords-for-product they end up being re-directed back to the page again. Since the keywords cannot be removed is a redirect the best way to handle this? Would a canonical tag be better? I'm trying to avoid duplicate content since my request to remove the keywords in urls was denied. Also when a customer deletes everything but website.com/product/ it goes to the home page and the url turns to website.com/product/#. Will those pages with # at the end be indexed separately or does google ignore that? Lastly, how can I determine what kind of loss in traffic we are looking at upon launch? I know some is to be expected but I want to avoid it as much as I can so any advice for this migration would be greatly appreciated.
Technical SEO | | Sika220 -
Google webmaster tools
I have linked webmaster tools to Google analytics account. My question is where can i see Webmaster reports in Google analytics ?
Technical SEO | | seoug_20050 -
Why did our site drop in Google rankings?
My site's URL (web address) is: http://tinyurl.com/3svn2l9 Hi there, We operate a travel site that lists numerous tours, accommodation and activities. Since 6th August 2011 we have dropped from top 10 SERP rankings of our pages to around result number 100 (page 10) and losing massive amount of visitors via Google Search. Our Yahoo and Bing rankings are still in the top10. We need your advice and quick! The last changes we have made are the following: -redirected the non-www version to the www version on the 1st August -bought advertising with a follow link in a sidebar that is being populated across the site (+4000 pages) about 2 months ago -added a blog to the website 2 weeks ago and posted 2 posts to date. Additionally, our website structure allows visitors (and bots) to see the same listings via different URLs which caused duplicate content. This has been the case since the launch of our website about 1 year ago. To prevent this duplicate content we have placed canonical tags on the individual listings pages. Why did our site all of a sudden plummet in the rankings?
Technical SEO | | Robbern0 -
Google penalty
Anyone have any success stories on what they did to get out of Google penalty?
Technical SEO | | phatride0 -
Google & Separators
This is not a question but something to share. If you click on all of these links and compare the results you will see why _ is not a good thing to have in your URLs. http://www.google.com/search?q=blue http://www.google.com/search?q=b.l.u.e http://www.google.com/search?q=b-l-u-e http://www.google.com/search?q=b_l_u_e http://www.google.com/search?q=b%20l%20u%20e If you have any other examples of working separators please comment.
Technical SEO | | Dan-Petrovic3