I cannot add a specific twitter account

[ldaknis]

Adding competitors twitter accounts, there is one that I've repeatedly tried to add but I keep getting -

"Uh-oh! Account can not be tracked. Please enter a valid account".

I've copied and pasted, manually typed, removed all caps... repeatedly get the same error. The other two accounts I added had no issue going in. Anyone else have something similar that they found a workaround for?

[ChiarynMiranda]

Hi Regina,

Since the information for the account was sent into the Help Desk and this does seem like a bug, I'm going to mark this question as answered and I will follow up via email once I have any information from the engineers.

Thanks,

Chiaryn

[ChiarynMiranda]

Hi Regina,

I'm sorry that you are having some trouble adding your competitors' Twitter handles. I'm afraid I would need to know what Twitter accounts you are trying to connect to your campaign and which campaign you are trying to add them to in order to look into this for you.

If you would like to keep that information private, you can email it into help@seomoz.org with Attn: Chiaryn in the subject line.

I look forward to hearing from you soon.

-Chiaryn

[OlegKorneitchouk]

Try following another account. If there is no problem, that rules out scenario B.

If you like, share/message the handle and I can try adding it as well.

[hlve]

Scenario A: They may have blocked the account you're trying to add them from.

Scenario B: If you're unable to follow any more people, you may have hit your follow limit.