Google Places Page Changes
-
We had a client(dentist) hire another marketing firm(without our knowledge) and due to some Google page changes they made, their website lost a #1 ranking, was disassociated with the places page and was placed at result #10 below all the local results.
We quickly made some changes and were able to bring them up to #2 within a few days and restore their Google page after about a week, but the tracking/forwarding phone number the marketing company was using shows up on the page despite attempts to contact Google through updating the business in places management as well as submit the phone number as incorrect while providing the correct phone number. And because the client fired that marketing company, the phone number will no longer be active in a few days. Of course this is very important for a dental office.
Has anyone else had problems with the speed and updating Google Places/Plus pages for businesses? What's the most efficient way to make changes like this?
-
My pleasure! Hope it works out for you.
-
That helps a lot! I've never been able to reach Google by phone.
Thanks for the local advice, I appreciate it.
-
Hi TVinson,
You mention that you've attempted to contact Google. Have you actually phone them? I'm hearing quite good things about the speed at which some issues have been resolved after a successful phone call. Check out this post from Matthew Hunt:
http://www.smallbusinessonlinecoach.com/blog/google-places-support-live-real-person-2-minutes/
Also, you need to be sure that you are cleaning up any references to the call tracking number, not only because they are taboo in Local, but because you don't want anything but clean NAP (name-address-phone) anywhere on the web for the client. If the bad phone number was published or aggregated in multiple places, you need to clean up those citations to prevent them from being picked up again by Google.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How to use Google search console's 'Name change' tool?
Hi There, I'm having trouble performing a 'Name change' for a new website (rebrand and domain change) in Google Search console. Because the 301 redirects are in place (a requirement of the name change tool), Google can no longer verify the site, which means I can't complete the name change? To me, step two (301 redirect) conflicts with step there (site verification) - or is there a way to perform a 301 redirect and have the tool verify the old site? Any pointers in the right direction would be much appreciated. Cheers Ben
Technical SEO | | cmscss0 -
Best way to change URL for already ranking pages
Hello. I have a lot of pages that I'm optimising. The ones I'm focusing on right now is already ranking, but the URLs could be better (they don't include the keywords right now). However I'm worried that if I change the URLs they will drop in rankings or have to start over. I would of course set up 301 redirect, but is there more I need to do? What is the best way to change URL for already ranking pages?
Technical SEO | | GoMentor0 -
Will Google still ignore the second instance of anchor text on a page if it has an H2 tag on it?
We have a page set up that has anchor text with header tags. There is an instance where the same anchor text is on the page twice linking to the same page, and I know that Google will ignore the second instance. But in the second instance it also had an H2 tag (which I removed and put it on the first instance of anchor text even though it's smaller). Is this good practice?
Technical SEO | | AliMac260 -
Get List Of All Indexed Google Pages
I know how to run site:domain.com but I am looking for software that will put these results into a list and return server status (200, 404, etc). Anyone have any tips?
Technical SEO | | InfinityTechnologySolutions0 -
Why google indexed pages are decreasing?
Hi, my website had around 400 pages indexed but from February, i noticed a huge decrease in indexed numbers and it is continually decreasing. can anyone help me to find out the reason. where i can get solution for that? will it effect my web page ranking ?
Technical SEO | | SierraPCB0 -
How should i knows google to indexed my new pages ?
I have added many products in my ecommerce site but most of the google still not indexed yet. I already submitted sitemap a month ago but indexed process was very slow. Is there anyway to know the google to indexed my products or pages immediately. I can do ping but always doing ping is not the good idea. Any more suggestions ?
Technical SEO | | chandubaba1 -
Home page indexed but not ranking...interior pages with thin content outrank home page??
I have a Joomla site with a home page that I can't get to rank for anything beyond the company name @ Google - the site works fine @ Bing and Yahoo. The interior pages will rank all day long but the home page never shows up in the results. I have checked the page code out in every tool that I know about and have had no luck....by all account it should be good to go...any thoughts/comments/help would be greatly appreciated. The site is http://www.selectivedesigns.com Thanks! Greg
Technical SEO | | DougHosmer0 -
Home page deindexed by google
when I search my website on google by site:www.mydomain.com I have found my domain with www has been de-indexed by google, but when I search site:mydomain.com, my home page--**mydomain.com **show up on the search results without www, put it simple, google only index my domain without www, I wonder how to make my domain with www being indexed, and how to prevent this problem occure again.
Technical SEO | | semer0