Help needed on the keyword research tool

[nick_pageone]

I am running the keyword research tool and the Google AdWords Broad Match Google AdWords Exact Match are coming up unavailable,i live in South Africa and i use this software for clients here, every time I run this it doesn't show, why...............? its not my internet, I have a 10mb line, even when I refresh the page it doesnt pick the volumes up

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[ChiarynMiranda]

Hi Nicholas,

Thanks for writing in and sorry for the confusion. We no longer provide Google AdWords information because they have restricted our access to their API, so now we show Bing search volume data. You shouldn't be seeing any reference to Google AdWords on the page any longer so either that is an older screenshot or you will need to clear your cache and cookies to update the page and show the Bing search volume data.

When I log into your account, I do see the Keyword Research tool is correctly showing that the search volume does come from Bing but, unfortunately, Bing does not support data for South Africa. I'm afraid for this location, you would need to access the Google AdWords tool directly here: https://adwords.google.com/o/KeywordTool as Bing cannot provide data for you locale.

I apologize for the inconvenience this causes. Please let me know if you have any other questions.

Chiaryn

[nick_pageone]

thanks so much for getting back to me, Yes it does show on the adwords keyword tool.i am having to jump between the two to get adwords data etc....

[StreamlineMetrics]

Does the data show up when you use the GAKT directly? https://adwords.google.com/o/KeywordTool.

If so, then I imagine there is something going on with SEOmoz's connection to the Google AdWords API. I'd suggest contacting their support directly at https://seomoz.zendesk.com/anonymous_requests/new.