Using Filters On Google Analytics
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Hi Guys,
I am In need of some technical help with regards to Google analytics. One of my clients has a site providing HR Software on SaaS basis. The users login via the site for the various HR Tools. Obviously this is skewing the analytics data and showing 10,000+ extra visitors that actually don't exist. Now I understand i can add filters and exclude certain pages for instance the login page, however, some users will visit the home page then click login. How can I exclude them just to show new visitors to the site rather than users that are just trying to login.
Hope this makes sense
Neil
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I absolutely recommend what Mark is suggesting here, however you will still have the problem that you're excluding sometimes the wrong kind of visitors as not everybody will be logged in automatically etc..
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You'll want to configure a custom variable at a session level - you need to have your site fire the custom variable when users log in or are logged in in their sessions, and then once you have this configured, you can look at logged in vs non logged in behavior and all of the other goodies analytics provides.
You should refer to this information here - https://developers.google.com/analytics/devguides/collection/gajs/gaTrackingCustomVariables#examples
It's not just a quick change in analytics, but will require some dev work on your end to make this work, but it should solve your questions and give you new insightful data that you can action to improve your site and your users' experience on it, so I would recommend doing it.
Good luck,
Mark
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This makes perfect sense and is relevant to my interests. Unfortunately we track any and all, but are also a SaaS company with skewed analytics due to logins. We normally just rely on the new visitors numbers, but it would be kind of nice to separate the returning clients from new visitors entirely.
In other words, I don't have an answer (haven't really looked into it) but am tagging this thread to see what folks say.
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