Having 1 page crawl error on 2 sites

[BetAmerica]

Help!

A few weeks back, my dev team did some "changes" (that I don't know anything about), but ever since then, my Moz crawl has only shown one page for either http://betamerica.com or http://fanex.com. Moz service was helpful in talking about a redirect loop that existed, and I asked my team to fix it, which it looks to me like they have.

Still, 1 page. I used SEO Book's spider tool and it also only sees 1 page, and sees the sites as http://https://betamerica.com (for example), which is just weird. I don't know enough about HT Access or server stuff to figure out what's going on, so if someone can help me figure that out, I'd appreciate it.

[DavidLee]

Hey Gordon!

Very sorry you are still having issues with 1 page crawls. It looks like the re-direct loop is still in place. Since your campaigns are setup as a root domain when going to http://betamerica.com this re-directs to https://betamerica.com then goes to https://www.betamercia.com

The same is occurring for fanex.com

You would have to delete both campaigns and set it up as a sub-domain since http:/www.betamerica.com re-directs once to the https site. This should do the trick for the next crawl

Please note that deleting these campaigns will remove them from Moz Analytics Beta and cannot be added until we are fully rolled out at the end of the month.

Let me know if you have any questions!

David Lee
Help Team Miniboss

[BetAmerica]

I tried this, and Google isn't giving us any indication that something is wrong, apart from a sitemap error that's older than the issue. The fact that the Moz crawl went bonkers on the same date on two sites makes me think it's some sort of weirder technical issue.

[Saijo.George]

try going to to Bing and Google WMT and try to fetch the site and see if their spiders has any issues. Usually they will tell you want the problem is.