Page loads fine for users but returns a 404 for Google & Moz
-
I have an e-commerce website that is built using Wordpress and the WP E-commerce plug-in, the products have always worked fine and the pages when you view them in a browser work fine and people can purchase the products with no problems.
However in the Google merchant feed and in the Moz crawl diagnostics certain product pages are returning a 404 error message and I can't work out why, especially as the pages load fine in the browser.
I had a look at the page headers and can see when the page does load the initial request does return a 404 error message, then every other request goes through and loads fine. Can anyone help me as to why this is happening?
A link to the product I have been using to test is: http://earthkindoriginals.co.uk/organic-clothing/lounge-wear/organic-tunic-top/
Here is a part of the header dump that I did:
http://earthkindoriginals.co.uk/organic-clothing/lounge-wear/organic-tunic-top/
GET /organic-clothing/lounge-wear/organic-tunic-top/ HTTP/1.1
Host: earthkindoriginals.co.uk
User-Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:21.0) Gecko/20100101 Firefox/21.0
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,/;q=0.8
Accept-Language: en-gb,en;q=0.5
Accept-Encoding: gzip, deflate
Cookie: __utma=159840937.1804930013.1369831087.1373619597.1373622660.4; __utmz=159840937.1369831087.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none); wp-settings-1=imgsize%3Dmedium%26hidetb%3D1%26editor%3Dhtml%26urlbutton%3Dnone%26mfold%3Do%26align%3Dcenter%26ed_size%3D160%26libraryContent%3Dbrowse; wp-settings-time-1=1370438004; __utmb=159840937.3.10.1373622660; PHPSESSID=e6f3b379d54c1471a8c662bf52c24543; __utmc=159840937
Connection: keep-alive
HTTP/1.1 404 Not Found
Date: Fri, 12 Jul 2013 09:58:33 GMT
Server: Apache
X-Powered-By: PHP/5.2.17
X-Pingback: http://earthkindoriginals.co.uk/xmlrpc.php
Expires: Wed, 11 Jan 1984 05:00:00 GMT
Cache-Control: no-cache, must-revalidate, max-age=0
Pragma: no-cache
Vary: Accept-Encoding
Content-Encoding: gzip
Content-Length: 6653
Connection: close
Content-Type: text/html; charset=UTF-8 -
Thanks for the help guys, it is good to actually have a direction to look in now, I was just completely stuck before. I will post any updates I have.
-
Hello,
The status returned is 404 not found, this is independent of whether the page is loaded or not.
There is something that is generating that code either htaccess, some php code, maybe some redirection, a misconfigured rewrite, look for what can be, with that code, pages are not indexed.
Sorry for my english.
Best regards,
Carlos
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
AMP pages for a responsive Ecommerce website?
Howdy guys, I'm wondering if AMP is worthwhile intergrating into a responsive e-commerce site? I'm under the impression that the benefits of AMP would be focused around speed, however it may come at the cost of conversion rate if it was to be delivered for product pages, etc. I'm presuming that even if AMP was on every page across a responsive ecommerce site, Google would only display AMP pages in the carousel for news articles, such as on the integrated blog? Any advice would be awesome! Thanks guys 🙂
Intermediate & Advanced SEO | | JAR8970 -
Google Rich Snippets in E-commerce Category Pages
Hello Best Practice for rich snippets / structured data in ecommerce category pages? I put structured markup in the category pages and it seems to have negatively impacted SEO. Webmaster tools is showing about 2.5:1 products to pages ratio. Should I be putting structured data in category Pages at all? Thanks for your time 🙂
Intermediate & Advanced SEO | | s_EOgi_Bear0 -
Delete page and tell it to Google
Hello everybody, i have a problem with some pages of my website. I have had to removed 5-10 pages because these pages linked to 404 pages and i removed it. Need i to tell to Google or Only removed? Thanks so much
Intermediate & Advanced SEO | | pompero990 -
Google indexed wrong pages of my website.
When I google site:www.ayurjeewan.com, after 8 pages, google shows Slider and shop pages. Which I don't want to be indexed. How can I get rid of these pages?
Intermediate & Advanced SEO | | bondhoward0 -
How to properly 404 pages from a subdomain
SO I am working on a site that had a subdomain that attracted a lot of spammy links. I researched the backlinks to this subdomain, and there were no beneficial links at all. I am thinking the best thing is to 404 this subdomain. What is the best way to do this? Should I just edit the DNS settings so that this subdomain does not point to the root domain? Or is there something that should be done in webmaster tools? Thanks in advance!
Intermediate & Advanced SEO | | evan890 -
Why do pages with a 404 error drop out of webmaster tools only to reappear again?
I have noticed a lot of pages which have fallen out of webmaster tools crawl error log that had bee 404'ing are reappearing again Any suggestions as to why this might be the case? How can I make sure they don't reappear again?
Intermediate & Advanced SEO | | Towelsrus0 -
If you have multiple schema types on a page, which Rich Snippet will display in Google?
We currently have product schema on product pages and will now be adding video schema to our product pages. According to Google they state you can have multiple schemas on a page, do you know if you have a product schema and a video schema which rich snippet will display in Google?
Intermediate & Advanced SEO | | gatorpool0 -
1 of the sites i work on keeps having its home page "de-indexed" by google every few months, I then apply for a review and they put it back up. But i have no idea why this keeps happening and its only the home page
1 of the sites i work on (www.eva-alexander.com) keeps having its home page "de-indexed" by google every few months, I then apply for a review and they put it back up. But i have no idea why this keeps happening and its only the home page I have no idea why and have never experienced this before
Intermediate & Advanced SEO | | GMD10