Can I still view archived campaigns if the subscrition is downgraded to the free version?
-
We have made a company decision to use another tool for the purpose of rank tracking and want to downgrade our Moz subscription to improve our bottom line. The current debate is whether the archived information has enough value to justify keeping a subscription. I am desperately hoping to circumvent this foolish, time consuming debate by being able to view archived campaign data from the free subscription, is this possible?
Thanks in advance.
-
Hey Jason!
We actually do not have a free version of PRO, only a free trial when starting out for 30 days. Canceling your subscription will downgrade you to a community profile and you will not be able access your PRO data. We do keep your archived data associated with your email so if you decide to re-activate your PRO membership you will be able to re-activate your campaigns
I would recommend exporting your historical data before canceling that way you will have copies of your reports for reference.
Let me know if you have any questions!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Is it possible to clone a custom report layout/template from another campaign
Rather than creating the same report layout for each of your campaigns in Moz Analytics? Anyone know?
Product Support | | PeterAlexLeigh1 -
My Campaigns Missing
Hi Moz Help I have problem about campaigns Please check - 8 Of 25 Active sites but I see display only 7 site Actualy I added Campaigns 932D.com then Where is My Campaigns 932d.com ?- I try to Add Again then error show Already added but I can’t findPlease help to solveP.S. Last night i just upgraded To Medium Packet shoud have problem about that or not ?
Product Support | | kim20200 -
Campaign lost connection to Google analytic's
Hi, I have a website that I has two Campaigns, one is its performance in the UK and the other is in America. Both of these project use to work and gather information from Google analytic's but recently the UK campaign has started saying it can not connect to Google analytic's and stopped providing information. The problem is both the UK and US campaigns use the same analytic's tracking code and the US campaign can still gather Google analytic's information so I know the tracking information is correct still.
Product Support | | AMA-DataSet
why can the UK campaign no longer connect properly? Thank you in advanced.0 -
How do I change back to a free membership?
I am no longer satisfied with paying for my "Pro" moz membership. I miss having phone support, but moz personnel have told me, "don't worry, we have chat support, and that's just as good!" So just now I tried to downgrade my membership status from "pro" to free", but now you have to fill in ALL of your credit card information, just to cancel(!) If you don't believe me, just try it. Anyway, I thought that maybe I was just not understanding how to do it, so I tried using the chat system to ask for help, and here's what happened. ================= me: How do I downgrade from my current "pro" subscription to a free subscription (if there still is such a thing as a free one)?
Product Support | | tcolling
Just a moment... Sorry for the delay! We've got more chats than usual. If you need to run, please feel free to leave us a message and we'll get back to you soon. Thanks!
me: Pretty ironic. I am cancelling my paid subscription because you dropped phone support but you (your company) told me, "oh don't worry, chat support is just as good" ================= And, I waited for ten minutes before giving up and asking here. I hope that at least some other customer can answer this question for me. This is a perfect example of why phone support is important, chat support is ok but not always sufficcient, and why in general it's not satisifactory (to me, at least), to basically tell customers to go ask for help in the Q&A forums because the company won't budget sufficiently to provide customer support with its own personnel. Sad, too, because I've been a moz customer for over 4 years. There just isn't enough difference in value for me to continue, considering the other tools that are available now, some of which do provide satisfactory support. Thanks, for anyone who can answer my question.0 -
Campaign area styles won't load
When I try to view one of my campaigns, there's no CSS and it looks terrible. In the browser console, I'm seeing: Failed to load resource: the server responded with a status of 404 (Not Found) http://moz.com/stylesheets/campaigns/overview.cssFailed to load resource: the server responded with a status of 403 (Forbidden) http://d2inctq6psdv87.cloudfront.net/img/close-19x17.pngUncaught Invalid dimensions for plot, width = 87, height = 0 93081:716 Tried hard-refreshing and clearing Thanks,
Product Support | | sourcecoast
Alex1 -
Had to reactivate my account and now my campaign is completely gone -- eeek!
Hi, I recently had to change my bank and forgot that my payment for my moz PRO subscription was automatically deducted on a monthly basis from the older bank. I just realized this recently and have switched over my payment card to reactivate my account but now I see that my campaigns have been wiped as well. Could you please please please, reactivate my past campaign. There was so much history/past information there and I won't be able to recreate it to see the changes in the campaign and measure progress! Please help! I would really appreciate it. I am coming to the MozCon conference in just a couple of weeks and am looking forward to more wonderful insights from you guys! Thanks much, Christina Kettman
Product Support | | ChristinaMaria0 -
Are there tutorials to best learn how to use my Moz campaign?
I just recently created a Moz campaign and while some features are intuitive, there are many that I don't completely understand. Are there tutorials somewhere on Moz.com to help maximize my campaign efforts here?
Product Support | | leslieevarts0