How to track click on phone number on mobile device in GA as a goal?
-
Hi,
I work with a lot of physicians and one of the things I'd like to do is add a goal in GA so we can try to track how many visitors are clicking the phone # to call the office from smartphones.
-
Would doing this be as straight-forward as adding a the standard javascript click text that I'd add for an external link?
-
And Is there a way to make a goal only "count" if the user-agent is a smartphone? Because if I attach the JS to the phone #, it's going to be in all of the HTML regardless of which device is used. Unless of course, I mess with the CSS to only make the javascript code appear on certain stylesheets.
Thank you!
-
-
Hopefully too not many people will click that link on the desktop version... But there's always some silly user who is the exception.
Good Luck!
-
Yeah you know that's a good question. This is a responsive site I'm gathering (good on ya!) so I see the dilemma.
But yes I believe in the Advanced Segment you can parse events triggered via mobile devices.
Also you should be able to build a custom report which should allow you to filter by OS which would even allow you to break down the data by iOS, Android, Windows Phone, etc.
-
Thanks you that's perfect.
And then I guess I'd just filter out smartphone-only for accurate data?
-
-
Well I have the phone number on the responsive site (for example) as HTML text like this
123-456-7890
Can I track this as an event as you suggest?
I see this code below from the link, but it looks like I need to have the phone # as a link....
Other than the ability to add GA code, is this:
123-456-7890
the same as this ### 1-847-555-5555
Thank you !
-
Agree with Jesse, using GA Event Tracking will help you track clicks on the mobile button. Within GA, you can slice and dice the information a few ways to see mobile users exclusively.
One option is to use the "Advanced Segments" feature to view "Mobile Traffic" and then drill down via the Content > Events > Top Events report.
-
Well I'm assuming you have a "Click to Call" button setup meaning you have a separate mobile site?
If so, I would simply add a Google analytics event to said button on your mobile site and label it something like "mobile-call" or whatever. Are you familiar with Event Tracking? If not, go here - https://developers.google.com/analytics/devguides/collection/gajs/eventTrackerGuide
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Difference between Enhance Ecommerce & Event Tracking ?
Hello guys, Difference between Enhance Ecommerce & Event Tracking ? If i implement Enhance Ecommerce then no need to configure event tracking? Thanks!
Reporting & Analytics | | bkmitesh1 -
Google Analytics Goals - Different Domain
Hi, We currently need to setup a goal that involves a different domain. Any guidance would be greatly appreciated. more info: the checkout process is redirected to a secure.domain Just let me know if I can provide any additional info that may helpful.
Reporting & Analytics | | opusvo0 -
Improving Search Click through Rate
We are having a problem on our website with click through rates. We are getting between 100-150k impressions through search but we are only getting between 500-1000 clicks to the site. What strategies have you used in the past to help improve your click through rates? Thanks!
Reporting & Analytics | | pdangermond2 -
Setting up goals - google analytics
Hi Im new user google analytics I would like to set up goal for website. I asked to basic questions: What are my bussiness objectives? Answer:make the visitor to click on a advertisment (affiliate links and affiliate banners) to be redirected to company website to finish purchase. How to set up goals? How can I track ads (affiliate banners and affiliate links) on my website?
Reporting & Analytics | | info_tipovanie-stavkovanie.com0 -
How to track and verify 301 redirects from 22 old websites to a new one?
Me and my team have just finished a website which will replace 22 old ones (6 main domains and 16 sub-domains, 19 in wordpress and 3 in Joomla). This means more than 20,000 links that we're trying to redirect with the most granularity possible. But we're experiencing a lot of conflicts because of the quantity and variety of links and the interference of Wordpress. And I'm having trouble finding which links are working and which aren't. I have a URL list in a plain .txt file for every website, is there a tool that can check these links for me? I've tested many wordpress plugins, but I didn't find a good one. Thanks!
Reporting & Analytics | | bernardovailati0 -
Has anyone noticed a dramatic drop in direct visits year over year in GA across multiple sites?
I monitor about 10 websites in GA. Many of these sites are in a stable phase of their lifecycle. I've noticed this year that direct visits on all my sites and even friends sites have dropped by 20-60%. Has anyone seen any explanation for this or noticed this when compared to previous year? In every instance I have no penalties, notices, anything and the drop is made up completely of "direct visits".
Reporting & Analytics | | bradwayland0 -
Number of Visitor Entries to page via search engine
Hi, I wanted to figure out the most optimal way to track the number of visitors that comes to a specific page on my blog via search engine only. I know Google Analytics has a "top landing page" filter, but that includes all visitors that comes in directly or other channels. Is there a way to figure out how many visitors a certain page received that was generated through only search engine? Does SEOmoz have this capability?
Reporting & Analytics | | kevinyu10290 -
How do I track a PDF?
I have this eBook in PDF and I don't know how to track it: http://www.shipoverseas.com/PDFs/how-to-buy-a-car-in-usa-and-ship-it-overseas.pdf I ultimately want to do like SeoMoz in their Ranking Reports: Export to PDF Anybody have a quick idea on how to do this?
Reporting & Analytics | | Francisco_Meza0