"Sorry! We weren't able to find that page when we crawled your site." Please help!

[AndreGant]

Can someone please explain whey I am getting this error for this link "http://lensoutloud.com/san-antonio-real-estate-photography/" when I attempt to perform an on page SEO grading? The link is indexed and ranking very well but for some reason Moz says it can't find the page when it crawled my site.

This has also happened when I attempt to grade other pages on my site.

Thanks in advance!

[Cyrus-Shepard]

Richard, you're absolutely right, it shouldn't be working that way. I've notified our help team so that we can make sure our engineers are looking into this.

[auroralabs]

Cyrus,

HI Ok I get the fact that On-Page Optimisation is for want of a better word an analytics report at a given point in time. ie x Pages are ranked position #x. "I do however find it amsing that pages with "F" actually rank position 1/2 as opposed to pages with "A's" that rank position 8+" .

But for the Add & Manage Page Grade I would assume that this area is for user input. I pick a page and a keywords from my list and grade accordingly .  Instead I have a delete button that deletes nothing no matter how many times i press it. I have a "Optimise" "for Keyword" inputs that do not add anything to the Pages to Optimise list. And I have a list populated with 9 random pages all graded F for keywords that are not the keywords that the pages should be targeting as I have not worked on these pages at all.

In short I have no control of anything on this section of the dashboard...

[Cyrus-Shepard]

Hi Richard,

Sorry for your frustration. If there's anything I can do to help, feel free to email me personally at cyrus at moz.com (or our help team at help at moz.com). In the meantime, here's some things you can try:

1. To run an on-page report immediately, you can use the stand-alone on-page grader (no waiting) http://moz.com/researchtools/on-page-grader

2. You can manage which URLs/Keywords Moz Analytics runs under the Add and Manage Page Grades (screenshot)

Hope this helps, even if only a little. In the meantime we appreciate the feedback.

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[auroralabs]

Apparently there are bugs to be ironed out in the system and some crock about having to wait up to a week for reports to show up !!! What SEO on a time delay???

For adding new reports, when you manually generate the report, it does tell the system to begin tracking that URL and keyword combination, but it may not show up in your list of tracked reports until the next report update on your account. If the new reports you have created haven't updated to your list by the end of the week, please let me know and we will look into it further for you.

Ah well as for this I'm off to webceo as their system does what I ask and usually within 1 hour not wait a week!! Another great line I got on an email from Moz is this;

The reports you are seeing that you did not add are being automatically generated by our system based on which URL is ranking the highest for that keyword. The thought is that you would want to optimize a page that is already ranking for a term.

EH NO!!! this is a new site and keywords have not been assigned either by the client or me to target yet. I thought this was my job with aided by a tool such as page grade. I do not need MOZ to guess my SEO strategies for me!!!!

[leoallvess]

Cyrus, same issue here. I cant add a page to grade in "Add & Manage Page Grades" neither in "On-Page Grade"

[Cyrus-Shepard]

Mmmm... When I tried the URL, I couldn't replicate the problem. (see the screenshot)

If you continue to have problems running the on-page grader, don't hesitate to let the Moz Help Team know by emailing moz@help.com

thanks!

Sw8PTix.png

[auroralabs]

Hi,

I have exactly the same problem trailing with and without a trailing slash.  What I also find strange is 2 previous pages that were added a month ago appear for 2 seconds with the option to delete and suddenly lump to a page with the following message. ie I  have zero control of the page grade area for previous URI added. I am going to see if this is a Firefox issue by trying out other browsers to see if i get the same errors...

We did not find a page ranking in the top 50 for any of your tracked keywords. If you have recently added new keywords to track, it may take up to a week to see your keyword information, including your on-page grades.

[Devanur-Rafi]

Hi there,

Please try again by removing the trailing slash at the end of the URL. It should be good.

So the URL should be:

http://lensoutloud.com/san-antonio-real-estate-photography

Hope that helps my friend.

Best,

Devanur Rafi