Web developer won't 301 redirect to my new website....what can I do?
-
I want to come away from our third party web developer and use a new website with different web developers, however the web developer wont 301 redirect the old url's to the new ones. Is he required to do this by law? Is there away of doing the 301 redirects without him?
Any advice would be much appreciated.
Many thanks,Tom
-
Thanks EGOL, Shane and Peter.
The good news is that we own the domain, what isn't so great is that we don't own the hosting (Big lesson learned here).
Some how I need to take control of the hosting.
Thanks everyone for all your help, I'm truly grateful.
Tom
-
First see who owns the domain. You check the WHOIS to learn that. To check WHOis.... Go here, type your domain in the blank and see who is the "registrant". That person is the official "owner". If it is not you then you will have to ask them to make you the registrant. If they refuse then you have a legal matter.
Sometimes people hide their name from public view in the WHOIS. If the name is not visible then you have a problem.
After that, there are two parts of controlling a domain.
-
Domain registration access: This is done by having an account with the registrar who administers the domain. Places like godaddy, networksolutions are registrars. Look at the WHOIS again and see who is the... Registrar URL You will need a domain registration account with them to control DNS. (DNS points the domain to a server at a hosting company.)
-
Hosting Access: This is where the files of the website are on a webserver. Your .htaccess file is there. Go back to the WHOIS and look at the **Name Server **That will sometimes reveal the hosting company such as godaddy,com networksolutions.com pair.com etc.
-
-
I would highly suggest as EGOl points out looking into hiring a reputable firm to help you with this - As, what I have suggested will only get your domain under your control, to then configure it as you wish.
.htaccess is an Apache server side technology, this is what controls the actual 301 redirect (or through Vhost) but the nameservers of the domain must be pointed to a server you can control first.
http://www.thesitewizard.com/domain/reclaim-website-from-bad-web-designer-host.shtml
This might help clear it up
-
Thanks Shane, that's great advice.
From what I understand to be able to implement 301 redirects I need access to the .htaccess file. Would domain control rights / name servers provide me with this?
-
"If you do, then you can change the nameservers for that domain to your where your new website will be hosted once that website is ready to go live."
Crackingmedia nails it.
Get control of the nameservers - by getting exclusive access to the domain registration account. If you don't know how to do that then hire an experienced webdeveloper or SEO to do it for you.
The problem can be... that the current developer registered the domain in his name. So you might have a legal fight to get it.
In my opinion, 301s must be held in place for a long time. You don't want to trust your current weasel to do this for you.
Take control of the domain.
-
Hi Tom
Along similar lines to Shane's answer but the critical questions is do you own the current domain?
If you do, then you can change the nameservers for that domain to your where your new website will be hosted once that website is ready to go live.
If you are keeping the same domain for your new site, that will be even easier, because your new developers will be able to capture a sitemap of your current site with your current developer and create a list of 301 redirections needed to point the current URL to the new URL for each page. Then, prior to the new site going live when the nameservers are switched to your new host, as long as the 301 redirections are active on the server where your new site is hosted, everything should work smoothly.
I hope that helps based on the info you have given, but do post back if you have more info or need more explanation.
Peter
PS. And as far as I know there is no legal requirement for a developer to provide 301 redirects.
-
If you own the domain - you have the rights to do with it as you please. If he owns it then he does.
I would not say he is "required by law" to do a 301 redirect, but you can forcibly take domain and registrar control, to then do with it as you please - by contacting your domain name registrar or current host. (unless developer is your host, then you will need to go straight to the registrar.
Be sure to have the new host/environment setup prior to this though as you will need to tell the registrar where to send domain control rights (name servers) then at that point you will have domain control at a Host/registrar of you choosing.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How Can I Redirect an Old Domain to Our New Domain in .htaccess?
There is an old version of http://chesapeakeregional.com still floating around the web here: http://www.dev3.com.php53-24.dfw1-2.websitetestlink.com/component/content/category/20-our-services. Various iterations of this domain pop up when I do certain site:searches and for some queries as well (such as "Diagnostic Center of Chesapeake"). About 3 months ago the websitetestlink site had files and a fully functional navigation but now it mostly returns 404 or 500 errors. I'd like to redirect the site to our newer site, but don't believe I can do that in chesapeakeregional.com's .htaccess file. Is that so and would I need access to the websitetestlink .htaccess to forward the domain? Note* I (nor anyone else in our organization) has the login for the old site. The new site went live about 9 months before I arrived at the organization and I've been slowly putting the pieces together since arriving.
Intermediate & Advanced SEO | | smpomoryCRH0 -
What is the proper way to execute 'page to page redirection'
I need to redirection every page of my website to a new url of another site I've made. I intend to add:"Redirect 301 /oldpage.html http://www.example.com/newpage.html"I will use the 301 per page to redirect every page of my site, but I'm confused that if I add:"Redirect 301 / http://mt-example.com/" it will redirect all of my pages to the homepage and ignore the URLs i have separately mentioned for redirection.Please guide me.
Intermediate & Advanced SEO | | NABSID0 -
What can you do when Google can't decide which of two pages is the better search result
On one of our primary keywords Google is swapping out (about every other week) returning our home page, which is more transactional, with a deeper more information based page. So if you look at the Analysis in Moz you get an almost double helix like graph of those pages repeatedly swapping places. So there seems to be a bit of cannibalizing happening that I don't know how to correct. I think part of the problem is the deeper page would ideally be "longer" tail searches that contain the one word keyword that is having this bouncing problem as a part of the longer phrase. What can be done to try prevent this from happening? Can internal links help? I tried adding a link on that term to the deeper page to our homepage, and in a knee jerk reaction was asked to pull that link before I think there was really any evidence to suggest that that one new link made a positive or negative effect. There are some crazy theories floating around at the moment, but I am curious what others think both about if adding a link from a informational to a transactional page could in fact have a negative effect, and what else could be done/tried to help clarify the difference between the two pages for the search engines.
Intermediate & Advanced SEO | | plumvoice0 -
Can't get auto-generated content de-indexed
Hello and thanks in advance for any help you can offer me! Customgia.com, a costume jewelry e-commerce site, has two types of product pages - public pages that are internally linked and private pages that are only accessible by accessing the URL directly. Every item on Customgia is created online using an online design tool. Users can register for a free account and save the designs they create, even if they don't purchase them. Prior to saving their design, the user is required to enter a product name and choose "public" or "private" for that design. The page title and product description are auto-generated. Since launching in October '11, the number of products grew and grew as more users designed jewelry items. Most users chose to show their designs publicly, so the number of products in the store swelled to nearly 3000. I realized many of these designs were similar to each and occasionally exact duplicates. So over the past 8 months, I've made 2300 of these design "private" - and no longer accessible unless the designer logs into their account (these pages can also be linked to directly). When I realized that Google had indexed nearly all 3000 products, I entered URL removal requests on Webmaster Tools for the designs that I had changed to "private". I did this starting about 4 months ago. At the time, I did not have NOINDEX meta tags on these product pages (obviously a mistake) so it appears that most of these product pages were never removed from the index. Or if they were removed, they were added back in after the 90 days were up. Of the 716 products currently showing (the ones I want Google to know about), 466 have unique, informative descriptions written by humans. The remaining 250 have auto-generated descriptions that read coherently but are somewhat similar to one another. I don't think these 250 descriptions are the big problem right now but these product pages can be hidden if necessary. I think the big problem is the 2000 product pages that are still in the Google index but shouldn't be. The following Google query tells me roughly how many product pages are in the index: site:Customgia.com inurl:shop-for Ideally, it should return just over 716 results but instead it's returning 2650 results. Most of these 1900 product pages have bad product names and highly similar, auto-generated descriptions and page titles. I wish Google never crawled them. Last week, NOINDEX tags were added to all 1900 "private" designs so currently the only product pages that should be indexed are the 716 showing on the site. Unfortunately, over the past ten days the number of product pages in the Google index hasn't changed. One solution I initially thought might work is to re-enter the removal requests because now, with the NOINDEX tags, these pages should be removed permanently. But I can't determine which product pages need to be removed because Google doesn't let me see that deep into the search results. If I look at the removal request history it says "Expired" or "Removed" but these labels don't seem to correspond in any way to whether or not that page is currently indexed. Additionally, Google is unlikely to crawl these "private" pages because they are orphaned and no longer linked to any public pages of the site (and no external links either). Currently, Customgia.com averages 25 organic visits per month (branded and non-branded) and close to zero sales. Does anyone think de-indexing the entire site would be appropriate here? Start with a clean slate and then let Google re-crawl and index only the public pages - would that be easier than battling with Webmaster tools for months on end? Back in August, I posted a similar problem that was solved using NOINDEX tags (de-indexing a different set of pages on Customgia): http://moz.com/community/q/does-this-site-have-a-duplicate-content-issue#reply_176813 Thanks for reading through all this!
Intermediate & Advanced SEO | | rja2140 -
How to 301 redirect all URLs with /? in?
I want to redirect all URLs that have /? in it. Indexed in Google is a bunch of urls lik: mysite.com/?674764 mysite.com/?rtf8y78 I want all these URLs to be redirected to my home page. Any ideas?
Intermediate & Advanced SEO | | JohnPeters0 -
Can you see the 'indexing rules' that are in place for your own site?
By 'index rules' I mean the stipulations that constitute whether or not a given page will be indexed. If you can see them - how?
Intermediate & Advanced SEO | | Visually0 -
OOPS!! My website links the most to me, I can't get it??
Today, I have checked Google webmaster tools to get answer of following question. Who links the most to my website? I was assumed that Google webmaster tools provide me list of external website where I have created my text links. But, I can't get it when see my own website links the most to me. (4652??) I checked my other websites which are integrated in Google webmaster tools. They also developed on same platform as well as same internal linking structure. But, I am not able to find out similar issue over there. That's why I am quite confuse with Vista Store. How can I solve it? Does it really matter? "Open Site Explorer is my favorite one and always using that to get it done. But, Google webmaster tools is also active & free so why should I not jump in to... 🙂 "
Intermediate & Advanced SEO | | CommercePundit0 -
Multiple 301 redirects considered a redirection chain?
I need to redirect a ton of duplicate content, so I want to try redirect 301 /store/index.php /store redirect 301 /store/product-old /store/product-new redirect 301 /store/product-old1 /store/product-new1 redirect 301 /store/product-old2 /store/product-new2 redirect 301 /store/product-old3 /store/product-new3 redirect 301 /store/product-old4/file.html /store/product-old4/new4/file.html and then a whole bunch of old dead links to homepage. So we've had /index.php redirected to / on other parts of the site for awhile, and for the most part /store is a friendly URL, but then we have tons of dup content and work arounds that preceded my job here. I'm wondering if those redirects above would be considered a redirection chain? Since the all the redirects below the /index.php -> /store count on that one redirect. Thanks for any insight you may be able to give!
Intermediate & Advanced SEO | | Hondaspeder1