Trouble adding new campaign to Moz Analytics

[PinpointDesigns]

Hi all,

I've just tried adding a new campaign to our Moz analytics account but it's saying that it already exists. I actually removed all of the campaigns we had in Moz a while ago, so it doesn't already exist.

Any one else had the same issues and if so, how did you fix it?

Thanks,
Lewis

[SamWeber]

Hi Lewis!

What may be the issue is that the campaign your trying to create has the same name as one you've archived so what Greg posted will more than likely fix the issue for you. There is a bug preventing archived campaigns from being seen in Analytics, but if you log in and then navigate to Pro, you'll be able to see and reactivate/delete all of your archived campaigns. Hope this helps!

Best,

Sam
Moz Helpster

[GregB123]

Hi Lewis. If I remember right, we had the same problem and the fix was easy. Just not apparent.

I was the name of the campaign that was causing the problem. I started entering a campaign named something obvious like MyDomain but messed up too many settings and wanted to start over. So I deleted it. Then when trying to set up the campaign again Moz kept refusing and I think telling me it already existed. We fixed it by naming the campaign MyDomain-2

Let us know if this fixes the problem...