Down for me? Or everyone? 504 errors on campaigns and research tools.
-
Additionally direct emails to help@moz.com don't work and return a permanent failure error. There's also no verification email coming through when using the message form page to contact support, I'm presuming it's emailing the above email but also failing.
-
Ok, everything is back up and running. If you have any additional issues, feel free to email us at help@moz.com.
Thanks,
Jen -
Hey everyone, just wanted to let you guys know where we're at. Wowrack is now having maintenance for the next 8 hours, and our folks will be monitoring things throughout the night. We're frustrated by all this as well, and will let you all know things have fully stabilized.
Thanks,
Jen
-
ah nevermind then, I must be mistaken. anyway thanks for being on these forums for so long on a saturday, without personnel like you moz would possibly get a lot more hatemail
-
I've been an employee of Moz for a year and a half, and contracted for over a year before that.
-
Our campaigns came back right when you posted this response, all crisp blues skies and few fluffy clouds in here.
Thank you Keri & sorry about the rant, nothing personal at all, you people generally awesomeness. It was just beyond frustrating to wake up with plans and limited time and run into... well I'm sure you know how that goes
oh btw just totally out of curiosity and without meaning to be stalking here, did you not just get hired / promoted out at moz? I think I saw your face on twitter somewhere along with a tweet about working at moz lol man they have given you the hardest job
-
Im still down 100% - got nothing...so I disagree not fixed!
-
Would rather pay more for a service I can rely on. Trying to get my work done on a Saturday and cannot. Can I get a credit on our account for this BS?
-
I'm having issues now trying to access my dashboard. I can't look at any analytics. Not shaping up to be something I want to pay $100/mo for after the free trial expires...
-
We're back up and working now, and thank you for your patience.
-
It is an issue with Wowrack, and we have several people on our end that are doing what we can to get things running. We will keep you updated on Twitter.
-
same here
emails sent to help@moz.com bounce, posted another thread so they know about that too.
This is what their twitter said an hour ago. wowrack? really MOZ?! This is what happens when corners are cut... even this company's own site is down... a simple check on their reviews brings up bad things, apparently some management and contract issues, and utterly spam-dated reviews here. really?! 5 happy reviews on the same dates back to back? their engineers are overseas too. come on moz, you can afford better, throw one less ceo swap a year.... #ranting of course. but come on!
We're having some server issues, which won't allow you into campaigns. We're working w/ wowrack to get the issue fixed asap!
-
yea same for me.. My campaigns are missing and a spinning wheel failing to load. Guess Moz analytics having some tech issues, or having the weekend off! - Maybe try again later, I'm sure they're on the case to solve it.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
When setting up a new campaign for a client should I add keywords
I'm new to Moz and SEO. When setting up a new campaign there are some keywords pre-filled. Sometimes there are a lot. Sometimes they are very client-specific rather than for the sector or for a search. Sometimes there are very few poor quality keywords. Should I research keywords so that there are as many as possible relevant keywords when first setting up the campaign or leave it as it is and add keywords later?
Getting Started | | thepeterlunt0 -
Can I access old data/keyword research if I cancel my Moz Pro account?
I'm currently on the free month trial period for Moz Pro and I will probably cancel the account before the free period ends, but if I want to renew my subscription later, what happens to all the previous data? And does all the keyword research I've done disappear when I cancel it, or is it restored when I renew the subscription? Any insight is helpful! Thank you!
Getting Started | | TeamOneRep0 -
Page Count per campaign - Crawl Usage 500,000 Pages
How to you find the page crawl count per campaign? I have 3 campaigns and Moz stats I have used 150,000 pages from 500,000. I want to check this. Thanks
Getting Started | | SJMDT0 -
Our website has 8 subdomains for each country, do i need to set up a campaign for each? And have to upgrade to have more than 5 campaigns?
Hello there, Our website is set up to have one main domain with 8 subdomains for each country. To be able to track each subdomain do i need 8 campaigns when setting up in moz?
Getting Started | | cwpang0 -
I'm setting up a new campaign and getting the error "This does not appear to be a valid URL" What's wrong?
I've tried multiple times (over 2 days) with every variation of the URL with no luck. Any ideas for why the URL does not seem to be working?
Getting Started | | jgrammer0 -
Oops! It looks like we had an issue creating your campaign
Hi When I try to setup a campaign for protecvinduer.dk, I get the message: "Oops! It looks like we had an issue creating your campaign. Go ahead and try again in a few minutes." I've tried for two days now, and still not working. When I try creating campaigns for other domains, I can succesfully create these. Please assist. Thanks.
Getting Started | | PravdaRasmus0 -
Creating a Campaign Issue: Not Valid URL (URL Doesn't Resolve?)
I'm unable to start a campaign. The MOZ Analytics page is telling me the URL is not Valid. the site is www.veinguys.com I'm not sure what the issue is - the site is live. Please advise.
Getting Started | | ignaciolorenzo0 -
Setting up a new campaign stalling on last page
I went through all the steps to set up a new campaign, and am on the last page, where I list competitors. When I click finish, however, the site spins for a few seconds, then does not proceed. I even checked the URLs. Is there a problem with the site right now? I am assuming the social links are optional because they are greyed out, and I am not getting any error messages after I click finish, just nothing. Help!
Getting Started | | springkeeper0