Analytics loading to slow
-
When i click on Moz Analytics button on top right, it takes me to the screen where i could/should choose compaign, but compaigns does not load.
Chrome throws sript loading to long. Safari just loads page till infinite. Firefox throws alert that one specifi scritp is taking to long to load. I can't get to any compaign
-
Hey VWNatalie,
I am really sorry that you are running into this issue. Unfortunately, I don't have an easy way to troubleshoot this in chat, so I would recommend sending us a screencast of the issue to help@moz.com. That way we can have our engineers investigate the issue further. It would also be great if you can include your computer and OS type along with the versions on the browsers you are using so we can test the issue in the same environment.
I look forward to hearing from you there soon.
Chiaryn
-
I am so glad to hear that it is working for you again, Roberts! I didn't make any changes, so it looks like it may have been temporary issue.
-
I don't know what you did, but thanks, now everything is back to normal :))
-
The Moz analytics consistently slows my browser (and every tab open in it) to a screeching halt. It doesn't load, ever. I am using Chrome and Safari. Speeds are painful, which makes me give up and then forget to come back.
HELP MOZ TEAM.
-
Here is firefox screenshot.
Chrome just loads for ever.
Tried on few computers. -
Hey Roberts,
I am very sorry that you are having some trouble loading your Analytics account. It would be very helpful if you can send us a screenshot of the script errors you are seeing to help@moz.com so we can investigate what may be causing that error for you.
I look forward to hearing from you there soon.
Chiaryn
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How do I unlink my Google analytics account ?
I have three Google analytics accounts linked. I can see all properties from these accounts. I want to unlink two Google analytics accounts so that they dont reflect in the Moz account. How can this be done ?
Product Support | | vernon1231 -
Campaign Update Notification Anomaly and some misc questions re Moz Analytics
Hi I received an email late last night (GMT) saying one of my campaigns had updated yet looking at the campaign online says last updated on the 13th ? Normally my campaigns have fully updated for the week by Wednesday latest. Other Notifications & Misc Queries: A Key Words on-page score has increased from 36 to 96 (these used to be letters, has grading changed ?) yet no on-page work has been carried out on this particular page for many months so how can it change so radically, is it just that Moz crawler has only just taken note of it ? When is the on-page opportunities section going to be complete/fixed (as in include a KW) i asked about this soon after it was launched but still lacks the all important kw to give it meaning/a useful tool. Am i right in thinking that until it includes the kw its totally meaningless ? When clicking Question Category (below) i cant change slection after clicking a radio button it cant be un-clicked, is this prob my side or yours ? All Best Dan
Product Support | | Dan-Lawrence0 -
Could not connect to analytics.moz.com
Hi All, For 2 days I cannot access my moz analytics. I can log in, but when I click the Moz Analytics button, which redirects me to: http://analytics.moz.com/pro/home I receive message that chrome could not connect. Screenchot attached. Rgds! Screen-shot-2014-05-24-at-11.40.51-AM.png
Product Support | | mefendulov1 -
Why has my Google Analytics dropped completely from the results on this weeks crawl?
The Account code hasn't changed in either Moz or on site? Also I added 53 new keywords to my campaign and they haven't all been ranked, it's like Moz has done half a job?! S.O.S.
Product Support | | danwebman0 -
"Our connection to your Google Analytics account was lost" keeps occurring
We've reauthorized our Google Analytics accounts, but we still keep getting the message "Our connection to your Google Analytics account was lost. Please reauthorize now." This is happening to a handful of our campaigns, not all. Has anyone else encountered this or know what is going on? It says I won't lose any data, but why does this keep happening?
Product Support | | ArtUnlimited0 -
Trouble adding new campaign to Moz Analytics
Hi all, I've just tried adding a new campaign to our Moz analytics account but it's saying that it already exists. I actually removed all of the campaigns we had in Moz a while ago, so it doesn't already exist. Any one else had the same issues and if so, how did you fix it? Thanks,
Product Support | | PinpointDesigns
Lewis0 -
The websites I add to my Moz Analytics account do not appear in the old "Pro" account. What is going on here?
The websites I add to my Moz Analytics account do not appear in the old "Pro" account. What is going on here?
Product Support | | GameDay1 -
Campaign area styles won't load
When I try to view one of my campaigns, there's no CSS and it looks terrible. In the browser console, I'm seeing: Failed to load resource: the server responded with a status of 404 (Not Found) http://moz.com/stylesheets/campaigns/overview.cssFailed to load resource: the server responded with a status of 403 (Forbidden) http://d2inctq6psdv87.cloudfront.net/img/close-19x17.pngUncaught Invalid dimensions for plot, width = 87, height = 0 93081:716 Tried hard-refreshing and clearing Thanks,
Product Support | | sourcecoast
Alex1