Analytics loading to slow
-
When i click on Moz Analytics button on top right, it takes me to the screen where i could/should choose compaign, but compaigns does not load.
Chrome throws sript loading to long. Safari just loads page till infinite. Firefox throws alert that one specifi scritp is taking to long to load. I can't get to any compaign
-
Hey VWNatalie,
I am really sorry that you are running into this issue. Unfortunately, I don't have an easy way to troubleshoot this in chat, so I would recommend sending us a screencast of the issue to help@moz.com. That way we can have our engineers investigate the issue further. It would also be great if you can include your computer and OS type along with the versions on the browsers you are using so we can test the issue in the same environment.
I look forward to hearing from you there soon.
Chiaryn
-
I am so glad to hear that it is working for you again, Roberts! I didn't make any changes, so it looks like it may have been temporary issue.
-
I don't know what you did, but thanks, now everything is back to normal :))
-
The Moz analytics consistently slows my browser (and every tab open in it) to a screeching halt. It doesn't load, ever. I am using Chrome and Safari. Speeds are painful, which makes me give up and then forget to come back.
HELP MOZ TEAM.
-
Here is firefox screenshot.
Chrome just loads for ever.
Tried on few computers. -
Hey Roberts,
I am very sorry that you are having some trouble loading your Analytics account. It would be very helpful if you can send us a screenshot of the script errors you are seeing to help@moz.com so we can investigate what may be causing that error for you.
I look forward to hearing from you there soon.
Chiaryn
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Moz Analytics Reports Scheduling
Hi, We have been using Moz now for a few weeks now and we are trying to run reports based on various time frames and can't seem to do so? For example on the if we needed a report from say 17/04/2014- 30/04/2014 how would we achieve this? Or if we wanted to schedule reports based on a calendar month- how do we achieve this? I tried running reports on the 1/05/2014 and received reports for Apr 25 - May 2, 2014. Also on the DASHBAORD- the timeframe only appears to display 'WEEKLY' and the last week of the month- 23th April- 30- Apr. Or will this change once we have more historical data compiled? Thanks,
Product Support | | Faxem0 -
Analytics reauthorisation
On a number of my campaigns, Moz is continually asking me to reauthorise analytics. I reconnect and then if I refresh the page, back comes the reauthorisation warning - this is a fairly new occurrence, it used to work perfectly. Thanks for your help.
Product Support | | RichTWood0 -
Can we get direct live chat or contact information? Response in the community is not helping and making the process really slow
Its been almost half of the month and our account status is still showing not upgraded. Again and again trying to contact moz via forum and waiting for the response is hampering our work. Kindly let us know how to contact via live chat?
Product Support | | ShaunPhilips0 -
"Our connection to your Google Analytics account was lost" keeps occurring
We've reauthorized our Google Analytics accounts, but we still keep getting the message "Our connection to your Google Analytics account was lost. Please reauthorize now." This is happening to a handful of our campaigns, not all. Has anyone else encountered this or know what is going on? It says I won't lose any data, but why does this keep happening?
Product Support | | ArtUnlimited0 -
Mox connected to Google analytics account, but no data visible?
Hi everyone, Last week I added google analytics to one of my websites. The set up is working and collects data. Yesterday I connected Moz till this google analytics account. But I still do not see that Moz is collecting data from GA? Why do you think this is happening, why doesn't it work? Kind regards Jeanette
Product Support | | Mylan-GDM0 -
Several issues moz analytics
I have found several issues with Moz Analytics. Wondering if it is only me or am I missing something... 1. I am not able to create branded reports or reports what so ever. I need this functionality like it is advertised.
Product Support | | auke1810
2. In Search competition is not working at all. it states "not in top 50" for all keywords witch is not true.
3. In Crawl diagnostics I get this "Rel Canonical" issue even though the rel canonical tag is in the website. I have send a mail to support but no answer until today. Earlier I did receive a answer on my questions so i guess there is one way of sending questions to the moz team witch is not working.0 -
Can you create additional users for Moz Analytics?
I have just begun setting up Moz Analytics for some of my clients. It lets me add 5 client's sites to a single account but I can't find anywhere to create an additional user/login for a specific account that way I can give access to each client only to their campaign. Is this not possible and if not something you plan on integrating in the near future?
Product Support | | Carlson3 -
Why is there no sign up for people who dont want the analytics?
New company is looking to use moz as I recommended it as a current user myself. However the new company i work for requires its own account. Can we not sign up for the tools without the analytics? How long will it be before we are accepted? This is a huge company I've been employed by 🙂 Cheers Robert
Product Support | | yournetbiz0