What's the deal with Yext?
-
Ok, the "SEO" in me says don't sign my clients up for this. But their ads are EVERYWHERE. All the time. Is this bad/good? thoughts? Have you ever used Yext? I can't find a review online that I don't think is biased. Should I trust my gut on this one and pass?
-
Hi Courtney,
I support the sound conclusion you've reached. As the marketer on the project, hands-on nearly always beats automation. Whitespark's service is terrific and if you're using that and hand building citations for your clients, they have an edge over other companies who have taken the automated route, simply because someone (read: you) has maximum control over their citation profile. Great responses on this thread.
-
All good answers. It is relieving to know that my doubt in Yext could be substantiated by other valued members here. Sounds like building them myself (I use Whitesparks) is the way to go. But - it is time consuming. If I need a quick fix, I could do Yext, but I will not count on it for long term or consistency. Using it to "brainstorm" is a great idea! Thanks for the info about their advertising as well Patrick. That sure makes sense!
-
Hi Courtney,
Kudos to you in not trusting everything you read online Reviews can always be skewed, so asking around has been what I do a lot of as well. Thanks for posing the question.
Let me answer your comment about seeing their Yext ads everywhere... You see them everywhere because they are heavy remarketers. So, when you visit their website and browsed around, they dumped a cookie on your browser, essentially tracking you and wherever their remarketing campaign could place an ad to bring you back to their site with an ad graphic, they will make sure you see it. Big money spent on that type of online marketing! If you delete your cookies, then Bye Bye to their ads. Or you could disable cookies on your browser altogether if you wanted.
We've used Yext before and referred clients to them or helped clients go through their service. There were issues with some clients and others went flawlessly. It is a time saver for sure, but know it's automated and their support lacks big time. There are resources out there to find the best, most relevant directories and sites which Yext and other services like them build profiles for links, so create that link in XLS and work on them manually, unless you have a ton of clients who need listings created. Keep track of all logins in the XLS file for each client so if they ever move, you can provide to them or have easy access to info if things need updated. Yext won't make updates unless you are a paying customer as well and things tended to take a long time for those updates to occur. Same for UBL out of Charlotte... I knew some people who worked for them when I started my business.
Hope this was helpful and a solid answer to help you make a decision! - Patrick
-
I agree with Oleg. In theroy it's a great tool, but we've seen issues with it as well. It sometimes doesn't always work and it somtimes says things are "broken" when in fact the listings are correct.
What we suggest is that you use it as a "brain storming" tool for where you should build links to your local listings.
-
Manual > Yext BUT Yext take a lot less management/time/effort and will be effective in ranking small businesses.
So if you have the time and resources to hire and manage an employee/outsourcer to manually submit, claim, verify and update your listings - do that.
Yext pretty much does that but all automated through a backend. You enter your business info and Yext submits/updates the listings on all the sites (I don't know whether they have outsourcers doing it on their end or its all coded). I've found that changes take longer to update with Yext and isn't as flexible.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Click Through's for ranking
Back in April of 2014, Rand performed an experiment to determine if Google clicks-throughs made a difference on rankings. He Tweeted and asked people to search on a specific term, and then click on a specific listing, to determine if the immediate clicks made a difference. Within 2.5 hours, his search listing went from #10 position to #1 position. My question is this: If this experiment still works today, could you right click, copy link address of the SERP listing from Google's page and put it in a Facebook or Twitter post, and receive the same results? Or would this be gaming the system? Here is an example of the link: https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=10&cad=rja&uact=8&ved=0ahUKEwiaqZD9-cXLAhUKyWMKHfFID70QFghYMAk&url=http%3A%2F%2Fbuzzy4shots.com%2Ffocus-pain-relief%2F&usg=AFQjCNElHaso_vXP4rWQdsaX1JdP8IItMQ&sig2=Sg9r6zSbW0pZQtb4ZbzJqg&bvm=bv.117218890,d.cGc
White Hat / Black Hat SEO | | tdawson090 -
Seeing URLS indexed that we don't want how do we approach this?
Hey guys, I have seen a few pages in the SERPS that are appearing from my site, some of these pages urls are actually ajax to refresh the buttons on our site... If these are important to our site but don't need to show up in the serps results can anyone recommend anything? Should I remove the urls? Or exclude them from the sitemap? or noindex? Any advice would be much appreciated thanks
White Hat / Black Hat SEO | | edward-may0 -
LOCAL SEO / Ranking for the difficult 'service areas' outside of the primary location?
It's generally not too hard to rank in Google Places and organically for your primary location. However if you are a service area business looking to rank for neighboring cities or service areas, Google makes this much tougher. Andrew Shotland mentions the obvious and not so obvious options: Service Area pages ranking organically, getting a real/virtual address, boost geo signals, and using zip codes instead of service area circle. But I am wondering if anyone had success with other methods? Maybe you have used geo-tagging in a creative way? This is a hurdle that many local business are struggling with and any experience or thoughts will be much appreciated
White Hat / Black Hat SEO | | vmialik1 -
Is using Zeus's gateway feature to display contents from the different URL OK to do?
I've been writing a blog on free hosting blog platform and planning to migrate that under my domain name as directory. myblog.ABCD.com to www.mydomain.com/myblog now, I've learned that my Zeus server has a way to show myblog.ABCD.com at mydomain.com/myblog without transferring anything by using the Gateway feature. This will save a lot of time and hassle for me, but my question is if this is ok to do?
White Hat / Black Hat SEO | | HypermediaSystems
Is there a chance that this could be considered a blackhat even though the content is mine? From the Zeus documentation:
"Gateway aliases enable users to request files from the new
web server, and receive them as if they were on the new server, when they are
still located on the legacy server. To the user, the files appear to be located on
the new server. " Thank you.0 -
Negative SEO on my website with paid +1's
Hi guys, I need a piece of advice. Some scumbag played me quite well with paid +1's on my two articles and now I'm in a problem.
White Hat / Black Hat SEO | | Fastbridge
http://sr.stateofseo.com/seo-vesti/google-implementacija-ssl-protokola-not-provided-problem/
http://sr.stateofseo.com/napredni-seo/najnovije-promene-google-panda-algoritma/
They are both translated articles (written originally by me on the same website). I've noticed those +1's (476 on both articles) when my website received a penalty for "SEO" keyword on Google.rs (Serbian Google) and I'm now on the 11th page.
Other keywords still rank just fine. Not cool, right? Now, I think there could be two solutions:
First one is to remove my inner link that's pointing to my homepage with "SEO" anchor, and hope for the best. Second one is to completely remove/delete those two articles and wait for Google to reindex the website and hopefully remove my ban. Do you guy have some other ideas how can I fix this or remove / disavow those +1 or somehow explain to the Google crew / algo that I'm just a humble SEO without any evil thoughts? 🙂 Thank you in advance.0 -
Question #1 - My Cherry's Popped!
I recently acquired rights to a URL that is one of our keywords. Instead of developing a landing page with that URL and then only linking it back to the company root, I was thinking about adding a link within the company's global nav that pushes to this new URL (and new page content of course). Are there any Pros or Cons to doing it that way? Thank you so much!
White Hat / Black Hat SEO | | GladdySEO0 -
I've done some link building on my website... why is google showing this?
Hi guys, it seems Google is going crazy as always, basically sometimes i'm ranked first page sometimes i'm not there, not sure if it's because of my link building and Google is indexing the links. At the moment in IE i'm top 3-4 for this keyword however the Title tag is not what I set it to be it's basically taking the product name then adding something after it. (I know google sometimes changes to what they want if they feel its more relevant but it isn't in this case) Not sure if this is normal for my keyword to keep appearing then dissapearing in Google. I noticed in FF my keyword isn't there but in IE it is. I've logged out of my Google account deleted all history/cookies etc. Even checked on my friends computer. Hope this makes sense and i'm not going crazy!
White Hat / Black Hat SEO | | InkCartridgesFast0 -
Massive rank drop for 'unnatural links' . Help!
Hi Everyone, I work for a company called Danbro - www.danbro.co.uk Recently a massive penalty lead to a huge drop across all keywords in Google including the brand name. Since we have conducted a massive clean up; (requesting competitors to remove duplicate content, removing some poor quality links etc etc) We still have not seen any improvement whatsoever nor has Google responded. Has anyone ever received a positive response from Google? Since we sent a reconsideration request our ranks actually went worse!! Any advice would be great
White Hat / Black Hat SEO | | Townpages0