Unable to download CSV Report
-
Hi, I have the email notifying me that my report is ready to download but the link simply opens a blank webpage. If I go to 'Recent CSV Reports' I can see my report listed but if I click the download button nothing happens. Can anyone suggest a solution? Thanks Hugh
-
Hi, this problem was resolved - thank you. I received and email today to check if it had been. I unsubscribed from Moz because the tool I thought would solve my problem was not the right one and in the end one of your community pointed me in the right direction (an Spider software) to identify all the links in the website I am editing.
Cheers
Hugh -
Thank you Christy, in fact I have done that because I solved the problem of accessing the report. However, I had a question related to the content of the report. So, I am now waiting for a response to the second question.
Thanks for your quick response. If you want to take this string off the system, please go ahead.
Regards
Hugh
-
Hi Hugh,
Please send an email to the Help Team at help@moz.com so they can see what is going on with your individual account. Thanks so much for your patience. We appreciate it.
Christy
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
No keywords displayed for site in Keywords by Site or in CSV report. Why?
We have a site that we ran in On-Demand Crawl and Keyword Explorer. On-Demand Crawl revealed some information. However Keyword Explorer did not. We know there are ranking keywords for the site but no such keywords were detected by Moz. However, when we ran Link Explorer, 12 ranking keywords were detected and associated with the site. Why is there a discrepancy between these two reports? Thank you in advance.
Link Explorer | | chrisesh0 -
Are Just Discovered Links Reports Working?
I can't find my 4 month old site in Open Site Explorer. But as the site has had all of its posts tweeted I checked the Just Discovered Links reports to see if it was mentioned there. My domain is http://www.genesisclub.training but the problem is that if I target "this root domain" - I get a bunch of links that are nothing to do with my site. For example the root domain report includes sites linking to www.tinmagpie.training www.goahead.training powerquery.training http://videoproduction.training http://www.eti.training http://linkedinsales.training and more, as sites linking to my root domain. In which universe? The Just Discovered algorithm looks like it isn't coping with the .training TLD. It is treating my domain as if it were genesisclub.training.com so now anything.training is in my root domain.
Link Explorer | | diywm0 -
OSE Links CSV: Download Failed - Server Problem
I'm just trying to download our Links CSV from OSE and I keep getting "Failed - Server Problem" and I got a bad gateway page when I clicked the download link in the email. Is there a problem atm?
Link Explorer | | SanjidaKazi0 -
Why do links from UCAS to London South Bank University not get reported as external links
Links on the following page at UCAS http://search.ucas.com/provider/1504/london-south-bank-university?Vac=1&AvailableIn=2015&ProviderQuery=london south bank university&ret=providers do not appear to be listed as external links in Open Site Explorer reports. For example there is a link on the UCAS page to http://www.lsbu.ac.uk/schools-departments . But when I check the Open Site Explorer report for http://www.lsbu.ac.uk/schools-departments no link from UCAS is recorded.
Link Explorer | | southbankuni0 -
Is there a easy way to take all links from O.S.E and add them to My Google WMT.CSV file?
Good morning everyone. I have recently discovered that someone has targeted me with a negative SEO campaign and I have been inundated with 13,000 anchor text links from spam sites pointing to my domain. I have run Open Site Explorer and gotten all of my backlinks on my desktop but what I need to do is add them to the back links .csv file from Google Webmaster Tools so that I can upload the file to my CognitiveSEO campaign. What I would like to know is, does anyone know how to transfer all backlinks from the open site explorer.csv file over to the webmaster tools .csv file in a bulk action without having to copy each link individually? I don't really have any working knowledge of excell in this capacity for SEO so, If anyone could explain how this would be done I would be eternally grateful because adding one link at a time is very painful and very time consuming. Thank you. Cam
Link Explorer | | CamMcArthur0 -
CSV Reports Reports comming up blank
I was running some backlink reports in OSE and exporting them on different domains (external only, root domain), the first exported fine, but the last 3 have been blank ( one was a redo incase it was just a one off error).
Link Explorer | | PaddyDisplays0 -
What if all the URL's in my website reported by MoZ do not exist on my website? They existed on an old one that has now been rebuilt?
What if all the top URL's report by Moz in my website do not exist on my website? They only existed on an older website? The only exception in the homepage
Link Explorer | | FCB0 -
Unable to download OSE Backlink attachment. Showing error
Hi While downloading attachment of backlinks from open site explorer - facing error that something went wrong and reported to moz tech team can you resolve it pl
Link Explorer | | Modi0