Google Maps Help
-
Hello,
I'm helping 2 clients with Google Maps
Client 1
Has 4 Locations, I claimed all 4 but when searching his name only 3 are showing up on the first page.
All 4 show up when clicking on "More results"Client 2
Has 3 Locations, all of them were claimed by another company 1 year ago. But now I cant re-claim them unless the other company releases them but that wont be easy. Any suggestions?Also, when dealing with multiple locations is it better to have 1 email address for all or 1 email for each?
Thanks
-
Oliver,
I am not sure what your question is re client 1, it sounds as if, currently, their fourth location is not on page one and there may be a bit of work to do on it to get it there.As to Client two - DO NOT try to reclaim or create new profiles for them. You will create a problem you and the client do not want to deal with. There is a high likelihood you will create merged listings and cause problems. I am assuming when you say: all of them were claimed by another company 1 year ago. But now I cant re-claim them unless the other company releases them but that wont be easy. you are saying another SEO or Local firm. For us, when we work on client's Local, we do not claim the listing, we claim if for the client and give them the passwords we set up for them. For a company to try and hold that is, IMO, unethical. (Assuming they have no contractual reason for same.) Any discomfort from dealing with the other company is nothing compared to dealing with trying to create new listings, etc. (And you are going to need your clients to help pressure them, not you. At least the client is more likely to have success.)
The client with your help can get Google to work with you if they do not have the passwords, but it will be very difficult and time consuming. You really need the passwords and to work to get them from the other firm.
I hope this helps,
Robert
-
For client 2, are they based in the addresses that is listed on each of the 3 Google profiles? If that is the case, you should be able to claim them by getting Google to send a PIN verification to the post box of each address.
If they are not based in those locations listed, then you perhaps shouldn't worry about claiming them. I would just create new profiles for their new locations.
Whether they have the same or individual email accounts for different locations I personally think does not matter. However, there are some though that will claim its best practice and most valuable to have a different email for each location, just as each should ideally have a different phone number. To be really safe, it does not hurt to therefore have a separate email for each location.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Google Business Listing Verification for Unmarked Facilities
We have been trying for over a year to get Google My Business listing verification on our facilities, which are separate from our company HQ. We have 31 facilities around the world that do not have business signs on them. We have tried sending postcards and are told that no one is receiving them. The folks who receive the mail are guards and it's tricky to ensure they field them. This has been an ongoing challenge as Google says that the alternate method requires a business sign located next to the building number, which we don't have. What do you recommend we do to get listed in GMB?
Local Listings | | EvoqueDCS0 -
Google Places Competitor Category Ranks (Should we copy them?)
Competitors use "Interior designer" as primary category in Google My Business, they rank well in Google Places, across the phrases we target. Currently we use the same category, but "Office refurbishment service" would seem to be more relevant to us. Should we move to "Office refurbishment service" as the Primary category in Google My Business? If we do move would we need to change our citations? And for other keywords should we be influenced and copy the categories used by our competitors?
Local Listings | | GrouchyKids1 -
Google listing only appears when I move / zoom in or out of the map
Hi everyone, We are having an issue with this local business. The Google listing isn't immediately appearing on the map. You have to move the map or zoom in and out for the listing to appear. I find this really odd as our competitors - with no reviews and way further in proximity - are appearing with no issues. The listing is only about 4km where I'm doing the search, while competitors with no reviews are about 20km away. We are ranking in the top 5 organically for the search term I used (pool renovations brisbane), but nowhere in local unless the map is moved. When the listing appears, sometimes the pin also looks grey instead of red, while others are red (if that makes sense). On top of this, their organic rankings have also been on a downward trend since June. I'm currently doing a backlink audit to see if it's contributing to the issue. If anyone also has other ideas, could you please let me know? Thanks.
Local Listings | | nhhernandez1 -
Google My Business - What is the best way to remove "Duplicate Address"? Help!
Google can be such a pain with managing listings - especially when you are an agency managing a client's listing! I am hoping someone can help with this... How do I permanently delete a “duplicate address?” In the Google My Business dashboard (classic view), under account summary – I click duplicate locations. From here, I can easily remove a duplicate location - that is not the issue. The issue is for duplicate addresses. For this, we only have the option to resolve address, which directs you to the business’ location details. Our options are then to: 1. Change the business NAP 2. Permanently close location 3. Remove the listing from your dashboard (removing it from dashboard doesn’t delete it from Google). We edited the business’ name, phone number, address and website – to try and make it a duplicate location, because if we are able to make it a duplicate location then we know we will have the option to **Remove Duplicate. **Nothing has changed though. We don't want to mark this as a permanently closed location because if somebody does come across the listing down the road it is going to be misleading. The business is not actually closed! Any insight would be very much appreciated. Thank you!
Local Listings | | bcallegary0 -
Has anyone tried using AMP links in Google Business Listings?
We have a client with multiple locations, and Google Business listings for each location. We've also created AMP pages for each of those location landing pages, and they're ranking on page one of their main queries, just below the local pack. We're wondering if anyone has tried pointing a GMB website listing at an AMP page, or if there are considerations to keep in mind before testing it out. So far, we've discussed whether to use the AMP url (amp.domain.com) or the Google viewer url (google.com/amp/s/amp.domain.com), and potential concerns for desktop users.
Local Listings | | WompM0 -
Local Help! Google+ Accounts for New Brand & Service Sites
Hi Mozzers! I have a lot of knowledge in local search, G+ page setup/optimization, etc, etc... However, I'm about to begin a business based around "home services". The brand will be ABC Home Services as the umbrella. Then under it will be the individual services like "ABC Carpet Cleaning" "ABC Roofing", etc... Each service will have it's own website for optimization purposes and local search authority building as well as the services will be developed over the course of a couple years ie: carpet cleaning would go up 1st, then the next service and so on... I have purchased all of the domains I want for the services to focus on. What do you recommend I do in terms of setting up Gmail accounts/G+ accounts? Individual service related Gmail accounts and have a main "ABC Home Services" Google account and then add in the service G+ pages over time? I'm open to any questions, but trying to make this the most efficient for me and my team and also the best if can be for local optimization goals and criteria. Thank you! - Patrick
Local Listings | | WhiteboardCreations0 -
Google my business
Hi, I have implemented the code [https://plus.google.com/+Thezenagency](<a href=)" rel="publisher"> on my website. I have also linked my google+ page which shows a tick with the words "verified local business" next to my logo and name. The problem is however i still do not have the box appear on the right hand side of a branded web search with my location, picture, reviews etc. Is there another step which needs to be completed? This was a couple of weeks ago it was done. Thanks in advance
Local Listings | | TheZenAgency0 -
Opt out from certain Google properties - what's the downside?
Hi Moz Community! I manage a site where we want to have a support phone number for certain cases, but not for it to be front and centre for all our customers. At the moment, most of our unwanted call volume comes through the number showing up in SERPs due. We haven't included it in any of our listings, but it seems that Google has included it due to its presence on our site. We are now considering using the "Opt out from certain Google properties" tool on Google Webmasters but are concerned that by not playing by Google's rules that we may face some sort of penalty. https://www.google.com/webmasters/tools/opt-out Does anyone have any experience of using this tool or any thoughts on potential risks to our search rankings? Thank you!
Local Listings | | HireSpace0