How do I remove 11,000 spam facebook page likes received overnight complete with negative ratings/reviews?
-
My page has 11,000 spammed page likes. Only 250 are legitimate. These spammers are leaving 1 star ratings. Facebook is limiting the number of likes I can delete. I can report some fake ratings as spam but, again, facebook is limiting what I see. Any suggestions on how to proceed?
Update:
I found a work around for the negative ratings/reviews.
I can change the category of my page to "other community" to remove the rating system from the page https://www.facebook.com/changeratings/posts/445471405558046. That still leaves me with 11,000 illegitimate likes that are stealing away from my 250 legitimate fans from seeing our posts. Should I start over?
-
Wow, that's good to know about getting blocked! But sorry to hear that you had to learn the hard way.
-
Yup. Same here.
We are starting over from scratch. After deleting 15 or so likes, Facebook blocked us for several days from being able to delete any more.
I haven't had any success finding another solution
Please share if you find any other information. I'm dumbfounded.
-
I've had a similar issue - haven't sourced a solution. Also, I noticed even when you change the page to a 'community' page so remove the 'review' option - the old negative reviews still show via Facebook mobile app. Did you also have this issue?
-
Hi Michael
This video is going viral: http://www.youtube.com/watch?v=oVfHeWTKjag
It "should" be time before Facebook comes out and gives you so option to mass remove likes. I would since this is all just coming to the surface. Wait a bit and see if Facebook comes out with:
-
A mass removal tool
-
Takes care of it itself
-
Or doesn't do anything, at that point maybe its worth starting over, but then again what good is it if these spammers find your page and spam again?
Hope this helps!
-
-
So I couldn't find anyway to remove likes that wasn't super manual. Looks like generally Facebook notices what's up and then deletes them all as spam accounts. I'd consider starting over, especially with that few likes. Unless you really need that brand name. I did find a how-to on creating a macro in order to remove likes. Not sure how well it works, so beware.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Facebook ignores multiple slashes for business listing - true duplicate page issue?
Hi everyone, I am doing an external link audit for a site that contains a large number of public business profiles in it. As a part of each profile, there can be a website listed for the business, as well as a FB page and twitter etc. Pretty standard. There are thousands of business profiles on the site and I noticed that in a small group of links to FB profiles there seem to be typos. These are not the actual businesses that I found, but I have taken common public profiles and modified to show what I am seeing to give examples. https://www.facebook.com//nissanusa/ https://www.facebook.com//pizzahutus/ https://www.facebook.com//WhiteHouse/ https://www.facebook.com//TrekBicycle/ Notice the double slash. You can put as many slashes as you want and it makes no difference, e.g. https://www.facebook.com///////////////////////////////////////////////////////////TrekBicycle/ FB shows a 200 for all of pages when it should show a 404. There is no 301 to the correct URL. Facebook also does not canonical these other pages to the one slash URL. You could call this a potential duplicate content issue due to typos. These types of pages would be important for brand related searches for a business. Google may be smart enough to ignore them, or maybe the typo does not happen often enough that it does not really matter. I am just surprised that FB does not 404 or 301 these pages. When I checked my personal FB page URL and some of my friends, this does not happen. FB shows a 404 if you add extra slashes to personal pages. So, the duplicate issue seems to only be with business type FB pages. Curious about what the group thinks or if they have seen similar situations like this one. Thanks!
Social Media | | CleverPhD0 -
Why does someone's FB page rank so highly?
Hi Everyone, i recently ran a non-personalized search and saw that this facebook page https://www.facebook.com/tampapersonalinjurylawyers ranked very highly for both "personal injury attorney" and "tampa personal injury attorney." The page has very few likes, and they don't even post that often. From my limited knowledge, that leaves me guessing it's because its a quasi-exact match facebook page, but that can't be right...can it? (Ranking screenshot is attached) Thanks, Ruben GO4N11x
Social Media | | KempRugeLawGroup0 -
Social Icons Link to Inner Pages
We have the social icons (facebook, twitter, youtube etc) in the footer of our homepage linked to inner pages instead of our actual social accounts. So, if you click on the facebook icon you go to one of our inner pages talking about our facebook profile and why to like us on facebook. Then on this inner page you can get to our facebook profile. We do this so we can pass on PR juice from our homepage to our inner page, and not lose it right off our front page. Is this a good idea? Or does it just confuse users? Most people think when they click on a facebook icon they will go to an actual facebook profile. Here is my homepage, http://www.buyautoparts.com/ click on the icons on the footer and let me know your thoughts.
Social Media | | joebuilder0 -
Twitter Username Change / Character length
Hi Re: Changing Twitter Usernames/Character Length Issues: To improve the branding of a clients Twitter username I'm about to change clients 11 character Twitter username which currently is half brand name plus a number i.e. @halfbrand99 to a full brand name plus regional suffix i.e. @fullbrandnameuk (since brand name alone not available) totalling 16 characters. I know Twitter usernames should be as short as possible but think more important to maintain consistent brand identity across all social platforms. I have already changed the page profile name to brand name, included brand name in bio and linked to site in bio but not sure whether to change the username or not too ? Whats your opinion ? It doesnt matter, leave as is since shorter better re: character limits and rest of profile well branded OR Better to change to longer branded username for consistent brand identity ? Note: I will be setting up new profile for old username to catch and divert any peeps using old username etc Cheers Dan
Social Media | | Dan-Lawrence0 -
Facebook Resources Requests
A page speed test suggestion is to serve the following resources from a consistent URL: http://static.ak.facebook.com/connect/xd_arbiter.php?version=17 https://s-static.ak.facebook.com/connect/xd_arbiter.php?version=17 Is this something I have any control over?
Social Media | | casper4340 -
How to set default landing page in Facebook fan page?
I want to set default landing page over my Facebook fan page. I have checked Manage Permissions segment on my Facebook fan page settings. But, I am not able to find out facility over there. Please, find out attachment to know more. I have checked Facebook help with same question. But, I am not able to find out my answer over there. 6758684323_cc89fe353b_b.jpg
Social Media | | CommercePundit0 -
What is my user id on facebook
can someone please help I have being trying to find my user id on facebook for days now & i keeo coming up with so many diff answer 😞 I understnad my username is /glenbobquinn but because i have a user name my id is not easilty accessible Then people say hover over your profile pic and it should be in the bottom left of the screen this is what comes up https://www.facebook.com/media/set/?set=a.1416315126608.2054849.1194488854&type=1 So can anyone please tell me my **user id ** Thank you kindly
Social Media | | Socialdude0 -
How do website owners gain from facebook scams like this?
I've noticed two things that are going wild on Facebook this week: http://timhortonsgiveaway.me/ and http://promoforipads.net/ In the first scenario, you supposedly just click share and they'll send you a $25 Tim Horton's gift card. (For those who don't know Tim's it is a very popular coffee shop in Canada). There's no way this is happening...they claim to have something like 5000 cards to give away. In the second one they're apparently giving away 1000 ipods. Yeah...OK. So, they're obviously scams that are just trying to get a few zillion facebook shares. But why?
Social Media | | MarieHaynes0