Cross-Domain Tracking Urgent Query :-(
-
Hi Mozzers!
One of my clients is having an issue with cross-domain tracking, in other words their own domain is seen as a huge referrer.
When you land on their site, which is www.sunway.ie, and then choose a holiday to book it then takes you to another domain which is www.sunwayholidays.ie, during the booking process.
I'm just wondering if there is a Google Analytics genius out there who may be able to take a quick look and let me know if there is any obvious solution to this within the Google Analytics code?
Thanks in advance everyone!
Gavin
-
Hi everyone,
Many thanks for all of your valuable input, and I think that i might be getting close to a solution!
Would there be anyone out there kind enough to actually take a look at the web sites code for me (even just very quickly) to see if there is anything to suggest, or if I am missing anything?
The issue occurs when you got from this page:
to this page:
Kind regards,
Gavin
-
Hi Gavin,
Chris is right in that what you want to do is set up cross-domain tracking with GA, to pass the referral information between these domains and "close the gap" with your data.
The instructions Chris linked to will help.
I'd just add this: with the combination of the new version of Google Analytics (Universal Analytics) and Google Tag Manager, cross-domain tracking is simple and easy. I highly recommend this implementation, with the caveat that if you have any custom event tracking or other customizations to Google Analytics tracking code, it may break when you move to Universal Analytics and GTM. Instructions are on this page.
The added benefit here: setting up event tracking is also very easy once you're working with the combination of Universal Analytics and GTM.
Best of Luck,
Mike -
Hi Gavin,
that's removing the referral data, what did you want the traffic to be attributed to?
Have you taken a good look through -
https://developers.google.com/analytics/devguides/collection/gajs/gaTrackingSite
or
https://support.google.com/analytics/answer/1033876?hl=en-GB
&
https://support.google.com/analytics/answer/1034342?hl=en-GB
and a walk through if your stuck-
http://www.seotakeaways.com/cross-domain-tracking-google-analytics-works/
hope some of that is helpful.
-
Hi Chris,
Many thanks for that... sounds good BUT I do not want to filter this traffic out altogether. So if I do this then from this point on will referral traffic be re-attributed to their correct sources?
Gavin
-
https://support.google.com/analytics/answer/2795830?hl=en-GB
TA DA!
Add or remove referral traffic sources
This setting is controlled applied in the admin settings of each property in your account. To exclude traffic from specific domains as referral traffic:
Any hostname that contains the string that you add will be excluded. For example, if you add example.com to the list of referral exclusions, another-example.com will also be excluded from your referral traffic.
- Navigate to a property. If you're not in the settings screen, then click Admin.
- Click Tracking Info then Referral Exclusion List.
- Enter the Domain.
- Click Apply to save.
You can also remove domains from the list of exclusions, reintroducing that traffic as a referring source in your reports, by following these steps.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Fixing Bounce Rate between Domain and Subdomain
Currently, the way our site is set up, our clients generally visit our homepage and then login through a separate page that is a subdomain, or they can read our blog/support articles that are also on separate subdomains. From my understanding, this can be counted as a bounce, and I know this sorta of site structure isn't ideal, but with our current dev resources and dependencies, fixing this isn't going to happen overnight. Regardless, what would be the easiest way to implement this fix witihn the Google Analytics code? EX: If someone visits our site at X.com, and then wants to login at portal.X.com, I don't want to count that as a bounce. Any insight is appreciated! Thanks
Reporting & Analytics | | KathleenDC0 -
Google Analytics - Adding a sub-domain
Hi I have a google analytics query.
Reporting & Analytics | | Niki_1
I have a main site with a google analytics tag and I have 2 forms that sit on a subdomain with a different GA code. As I would like to measure end to end tracking, I would like the same GA code on the subdomain. What is the best way for me to implement this? Would I need to make some changes to the GA code that sits on the main site or can I add the the GA code from the main site onto the subdomain? Thanks0 -
Universal Analytics Ecommerce Tracking in Magento
We have a problem similar to this: http://stackoverflow.com/questions/22229312/universal-analytics-could-not-track-transaction-in-magento On a client's website. I need an absolute knock-out EXPERT at solving this to give us a quote on doing something like this. It's very urgent but it is paid. Basically the site used the old tracking code, worked, then client said they wanted new data so we upgraded to Universal. Now everything works but Ecommerce tracking. Desperately need help! Thanks all!
Reporting & Analytics | | MattAntonino0 -
Virtual Pageviews vs. Destination URL for Goal tracking
I am working on setting up goal tracking. Currently when we receive a new signup, the person gets sent to their dashboard homepage and this is not a valuable a goal tracking destination. My suggestion was to build a "Welcome" interstitial page to send a user to when they create an account. Our tech team suggested using a Virtual pageview instead as it is their thinking that a "Welcome" page adds little value. Is there any downside to using Virtual Pageviews with regards to goal tracking?
Reporting & Analytics | | Vacatia_SEO
Are interstitial page more reliable?
Can you still use funnel visualization with Virtual Pageviews?0 -
How to not track mobile redirects in Google Analytics
If a user is on a mobile device and comes to our home page, http://www.darden.virginia.edu/web/Home/ they are redirected to http://m.darden.virginia.edu/web/Home/. We want a way to remove all the redirects from our Google analytics reports. More specifically we do not want to include the the page view of http://www.darden.virginia.edu/web/Home/ in our page view count when the user is on a mobile device. How do we do that?
Reporting & Analytics | | Darden0 -
We have detected that the root domain is not a live URL.
I'm trying to add a URL that is having some obvious issues so I can further investigate. When trying to add this site to a campaign in SEOmoz i get the following: Roger has detected a problem: We have detected that the root domain theurbandater.com is not a live URL. Using this domain, we will be unable to crawl your site or present accurate SERP information. == What does that error mean? Where should I be looking to begin troubleshooting? The initial issue was that back on 9/1 according to Google Webmaster Tools this site began getting a high number of 500 erros and that number continued to rise up to 3200 of the same type of error. So something screwy is going on and I'm not sure where to start looking.
Reporting & Analytics | | digisavvy0 -
Panda 3.8 and Google query report
Today I was plugging the SEOMoz Google change log into my analytics and noticed that our site took an impression jump (30%) on the day Panda 3.8 was released but also, if I'm reading the chart right, a drop in keyword avg. ranking. Does this make any sense or am I misunderstanding the chart? googleseomozq.jpg
Reporting & Analytics | | IanTheScot0 -
Should you get a new Google Analytics account if your site has a new domain after a site redesign/new development?
We recently developed a new site for a client and they have opted to move forward with a domain change. Should we create a new Google Analytics account for the new site?
Reporting & Analytics | | TheOceanAgency0