Google+ Business Listings: Hours Displayed Incorrectly
-
Hi,
When I do a search for our brand + location name (basically making sure we at least appear for that) the hours displayed are incorrect except when I log into our account to edit the hours they are right.
Ex: Google SERP displays hours 8am - 11pm but within business listing account hours entered are 8pm - 10pm.
Has anyone come across this and why would it be? Is it a case of other citations showing the incorrect hours?
Thanks for your help
WMCA
-
Thanks for the insights and I'll investiage both options.
Cheers!
-
Yep
Have to take that into consideration, Vadim! -
Oooo... thats right! Great point Miriam
-
Hi WMCA,
In addition to Vadim's good suggestions, you'll need to consider the possibility that you may be dealing with a duplicate listing. If the hours of operation in your dashboard do not match the hours being shown on the live listing, it could be that Google is pulling those hours from a duplicate Google+ Local listing. To see how to discover duplicate listings, read this article:
-
Hi WMCA,
Google Places can get this data from other citations. However once you claim control of your Google listing it "should" take in your input. However Google still to this day has issues, especially if you recently moved from Google Local to Google+ Page.
What you should do if you do not see new business hours change within a day:
-
Login to your local dashboard
-
Click on the listing in question
-
Click the Report Problems with this Listing link
-
Fill out the form, and send it off to Google
Hope this helps!
-
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Can having a google business listing harm a company selling services globally?
Hi, We are a SAAS platform offering cloud based solution for educators. We had a google business listing in India and recently added one for US as well. Our keywords rank significantly better in India than in US. Is it a good idea to remove these business listing? Also, what could be other factors that impact GEO SEO rankings for a online company like ours?
Local Listings | | WizIQMarketing0 -
Local Pack Ads v. Organic Business Listings
Hey everyone, So I'm noticing lately that Google is showing ads via AdWords for my locations in the local pack. I am fine with that, but unfortunately it is now driving me a little bit insane wondering how much Google really cares about NAP, distance from centroid and or user, links to domain, completed business profile and so on. They will pull an ad into the top of the local pack for my location, yet, my actual organic business listing in some cases will not even show up until I hit the second page of business results. I get that it's Adwords, it's pay-to-play, but from most accounts, the differences in ranking for traditional listings results compared to business results on both desktop and mobile are pretty different. For example, by doing my traditional SEO best practices, I can rank high in traditional listing results even when my business does not show in the local listings. I have done this time and time again. I am able to accept that since we have 100 locations in the US and our lists were an absolute mess before I got here, that some of our NAP across multiple directories and listing sites are not exactly up to snuff which I have been working on. So I guess the thing is, if my location in Google's eyes is not good enough to be shown organically for the user even at the bottom of page of one of business results, why is it good enough to show an ad for my business location for that query as the absolute first result? Again, I know its Ad Words which basically allows you to cut in line like that special pass you can buy at a roller coaster park, but still. Isn't their goal to provide the best possible experience for their user? If they feel something is worth holding back my organic listing from the user, why is it fine with them to show the user that same location with the top possible local pack spot in an ad? I guess this is more of a rant than anything but I wanted to know if anyone else is dealing with this or anyone has any info they have found that could help shed light on this? It kind of just kicked everything I thought about trust, authority, links in order to rank in the local pack organically out the window. Thanks! -Ben
Local Listings | | Davey_Tree0 -
Business listing verification for multiple locations
Hi there I have been asked to help with a business which has multiple locations (5 to be precise). I haven't really worked with a business on that scale before so I am a little bit out of my depth.
Local Listings | | coolhandluc
I had a look at their business listing in the moz local business listing checker and their profile seems very messy. I can see several of their branches listed, some verified, some not verified. When I look at the listing for each branch in detail they are all incomplete but at different levels (ranges from 17% to 46%). Some have a Facebook page and some haven't, same for google my business etc...
My understanding when it comes to multiple locations is that, in an ideal world, each branch should have its own google my business page, Facebook page, a Bing places for business page etc...
Can anyone confirm what the best approach is to deal with multilocations businesses and their business listing and/or point me to some online resource that could help me.
Would I also need to create multiple accounts for listing their business in directories such as Yelp, Yell etc... Thanks so much for all the help I can receive0 -
Indivdual Property Listings
In Missouri real estate once a home hits our MLS it sydicates out all over the world. The question is this: How do I help each listing rank high organically over trulia, zillow, realtor and nationally owned companies such as Remax or Bershire Hathaway. We are a local firm who dominates our market and our website is the highest ranked in the area. The listings are not. Thoughts?
Local Listings | | Charity28410 -
Good service for loactions for google maps
Hi guys, I have one client from the locksmith niche. His service is in almost all the us but he dos not have fiscal location. Because that all the locksmith niche are consider a bit gray, so we noticed that Google not all the time accept the address (Virtual offices). Do you know good service that can give me good solution for this ? something that will give me good reliable address... Thanks
Local Listings | | EdmondHong870 -
Higher Value: Google Local Listing or .edu link?
A client of mine is putting together a partnership with a local university to offer a certain type of medical test through several of its clinics. They are writing up the contract now and asked me if there is anything they should ask for that would benefit us in our listings. Since we do not have an actual local footprint, my first inclination was to ask for them to help us get verified as owners of "practitioner" local listings at their business addresses (as discussed here). We would provide local numbers that would ring our call center. My thinking is that these listings and backlinks would benefit on searches similar to "medical testing in San Antonio". I have a number of concerns with this track but would love to hear from the community on why or why not this might be the way to go. Another potential option is to ask for a link from the university's website outlining the partnership. Something along the lines of "Our labs have partnered with BIZNAME to provide medical testing in San Antonio to our valued patients." I'd obviously love the EDU links, but I'm hesitant after Overstock's penalty a few years ago to try to set something like that up. I'm not sure which (if either) to ask for in the contract. I'm leaning toward the latter since it seems more in line with a long term strategy, and Google seems to change their treatment of the local listings pretty frequently. However, getting that high visibility real estate in the local listings is really appealing to me. What does everyone think?
Local Listings | | Andrew_Mac0 -
How to submit a new business in Factual
I am trying to create citation for my client sites in Factual.com. As, I am not a hardcore developer, I wont be able to use the API as mentioned in the Factual website. It also provides a lit of Trusted Data Contributors, which are paid third party service providers. I would like to know, whether it is possible to create a business listing in Factual, by using any other means than these two options.
Local Listings | | ArthurRadtke1 -
Default Local SEO question: Does Google really do improptu check ins?
I have a client who has multiple locations within his state, many of which are satellite offices. Although they don't have anyone working at these satellite offices full time, they have office space available to them their, someone who can take calls/mail and do use the space frequently in person. We've been in the process of cleaning up duplicate and incorrect listings in directories to get on the map in the SERPs in these markets, but the local SEO outfit we've hired has come back with a problem I found surprising. In order to clean up the duplicate & incorrect Google+ profiles that we've got out there for these offices, we evidently need to work with an actual Google moderator. This moderator has said that the satellite offices in question are actually not real business locations and are in violation of G+ guidlines. The local SEO I'm using says that it's not uncommon for Google to actually send someone out to do an in person improptu visit when they are suspicious that a listing might not belong in their listings, and I find this really surprising. Do any of you have any experience with whether this is the case? FWIW, this is a real business that could have someone working remotely in these offices remotely if that's what it took to make Google happy, but they'd rather not and certainly don't need to in order to offer their services in these markets.
Local Listings | | LeeAbrahamson0