Do industry partner links violate Google's policies?

[DanielH]

We're in the process of The Great _Inquisition_piecing together a reconsideration request. In doing so, we reached out to an agency to filter and flag our backlinks as safe, should be no-followed, or should be removed. The problem is, they flagged several of our earned, industry partner links (like those pointing to us, HireAHelper, from 1-800-Pack-Rat and PODS for example) as either should be no-followed or should be removed. I have a hard time believing Google would penalize such a natural source of earned links, but then again, this is our second attempt at a Reconsideration Request, and I want to cover all my bases. What say you Moz community? No-follow? Remove? Leave alone?

[JaneCopland]

Hi Daniel,

Whether these links are all okay or should be removed depends on what else the sites link to, and what else they get up to besides linking to you - if they have been picked off for spam tactics (either linking out, inbound links, on-page spam, etc.) then you'd want to avoid having them link to you, even if they are otherwise genuine industry partners. Sadly some legitimate businesses also run less-than-clean websites from time to time. I would ask the agency who provided your link report for an explanation as to why they placed some of these industry partners in a "remove" category - they may have some very good reasons, or they may have mistaken the intent of the links. I would say that even if they are mistaken, both you and the agency need to ask yourselves if there's a chance Google might also mistake these genuine links as manipulative or unnatural. Unfortunately that can happen as well, but if you are filing for reconsideration you can always explain that x, y and z links have arisen due to a mutual respect / partnership that does not carry with it a commercial benefit to either company in direct relation to the link.

Google has been extremely authoritarian over the last few months about links, and there's a possibility that they'd say a partnership link wasn't "natural" because it had commercial intent. Sometimes it's damn hard to figure out exactly what they mean by "natural". It's incredibly frustrating.

However, backing up again to where you're at right now, I would say that you need an explanation and thorough analysis of why genuine links have been flagged. You never know, the agency might have found something that's actually going to save your next reconsideration request.

[CommT]

Do they bring traffic? Does that traffic convert?

If yes, then making them nofollow won't actually hurt you very much at all!

It seems counter-intuitive I know, but better to be safe than sorry.

Good luck,

Amelia

[MoosaHemani]

Getting links from industry partners makes complete sense to me and they can’t be the link that should hurt your rankings unless those partners are themselves going through some kind of penalty! Google ideally should only mark the website who violate Google guidelines.

[SoleGraphics]

I think industry partner links are fair game. These are also probably your heavy hitters meaning removing them will probably be the most hurtful.