Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
How does Moz Local work with business that don't have a physical location? (e.g., handyman, locksmith, etc.)
-
I'm wondering how Moz Local will handle a business that doesn't want to publicly display an address. A handyman, landscaper, or locksmith might want to do something like this. Is it easily handled or do you have to manually try to "work around" to hide the address on sites that let you?
Thanks!
-
Hi Ben!
Our tool will need to validate the address each time the csv is uploaded. For any locations marked as a service address, we will submit it to our partners but cannot guarantee they will hide the physical location from their sites.
-
Follow up question. So we upload the csv as usual, and then after it is verified by Google and FB we upload the csv again with the business as a Home Business?
Is there any chance the addresses will still be published? I'd hate to upset a client by accidentally publishing their address.
-
Hi Joseph
I'm afraid you will only be able to use on or the other. Setting it as a home business is the best way for our partners to try and hide the address.
-
David,
Can you list your business as a Service Area Business and a home business? For example, I have a plumber client that is a Service Area Business and uses his home address as his business address.
Thanks!
-
Hey Philip
Currently we would need a physical address in order to validate against Facebook Places or Google+. You can setup an address in one of them to validate and publish then set your info to be hidden or private afterwards. By marking your business type as a home business in the csv file will allow our partners to hide your address.
Hope this helps!
UPDATE: Only one partner can hide the address, all others will display the full NAP and in order for us to stay connected to a validating source (google/facebook) the listing must not be setup as an SAB. Google now hides SAB listings from their Places API.
Service Area Businesses are not supported and it is recommended to manage your listings manually: http://www.localvisibilitysystem.com/2013/04/22/private-local-citations-where-can-you-list-your-business-but-hide-your-address/
-
You would be better off doing your citation building manually. That way you can ensure that the address doesn't get pushed out. The citations that Moz utilizes are the main aggregates. So, if an address get's put on one it will spread across a good portion of the internet.
Also, by not including a NAP onsite and in citations you will be hindering your sites ability to rank in the local results. One of the big factors is the consistency of NAP across your website and other domains. Not having it listed will put a wrench into this. You have no choice, I totally understand that, but it is something to consider.
-
Yeah, I know I can do that in Google+ Local... and I know that some other websites also support this. What I want to know is how Moz Local handles this with its '1-click' auto-syndication feature.
Just listing the address and hoping people will call 99% of the time isn't really an option. I don't want to list the guy's home address as the business address if it's going to be public.
-
In Google Places you can turn off the address, and just have a service area listing. If I were doing the SEO I would setup the Google Places like that, and just list the address on other less important ones. 99% of the time people won't stop by these types of services, and will just call.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Google Business not approving website url
Google will not publish my website to my business profile. https://maps.app.goo.gl/8sy4VD4Nin4zL2J49 Is this an issue with MOZ local or something else I need to do? My website is https://poolrepairpro.com I am using godaddy as my registrar and also using their website builder. I have integrated my google business profile/ reviews with godaddy website. I have submitted my sitemap to search console, connected google analytics, connected search console to analytics. I am also using gsuite for my email... Thank you, Nate
Moz Local | | NatePRP0 -
Unsolved WHY IS NO ONE AT MOZ CUSTOMER SERVICE RESPONDING??! THEY STOLE MY MONEY
AFTER MAKING PAYMENT FOR MOZ LOCAL I WAS ASKED TO CLICK THE LOCATION ID TO GET STARTED BUT IT JUST LOOPS TO THE SUBSCRIPTION PAGE. ALL BUTTONS JUST LOOP. I SENT 10 EMAILS TO MOZ AND THEY CLAIM TO RESPOND IN 24 HOURS BUT IT HAS BEEN LONGER THAN THAT! IS THIS A SCAM SERVICE AND WAS I JUST ROBBED OF MY MONEY!!! HOW DO I CALL THESE PEOPLE SINCE THEY ARE NOT RESPONDING TO EMAILS!!! ???/
Moz Local | | ShopSplendor20 -
Should I use Moz Local?
I have put the time in to review all our business listings and updated it individually. Are there more advantages in using Moz Local besides the convenience? For those that use it, what else have you found to be beneficial? Would love to hear your thoughts. Thanks,
Moz Local | | Eric_S
Eric2 -
MOZ not verifying my Google My Business listing
Hello Folks, Moz Local is not verifying my Google My Business Listing nor is it verifying the manual CSV upload. My Google My Business Listing and my manual CSV upload correctly display all of the same information as my Google My Business Listing and Facebook Page using the following Moz Local guidelines. The only thing that I can think of is that Moz Local is currently pulling up and older listing with a toll free number; however that has been corrected and the feed is real time, so I'm at a loss. Facebook The name, address, and phone number (NAP) listed on the page must be an exact match with the listing in Moz Local. The primary phone number listed must be a unique local number or a toll-free number. The primary page category must be “local business”. A minimum of 2 visitor check-ins are required. Not sure what to do here? Head to Facebook's resources to see how to let people check in and how you can check in. The page must be fully accessible to all potential visitors, so any restrictions based on age, location, etc. must be disabled. This can be easily checked by attempting to view the Facebook page in a Chrome incognito browser while not logged into a Facebook account; if you can view the page normally in these conditions, the accessibility should be in good shape! Google My Business The name, address, and phone number (NAP) listed on the page must be an exact match with the listing in Moz Local. The primary phone number listed must be a unique local number or a toll-free number. The business must not be listed as a “service area business”. A service area business displays with the street address being hidden, as well as the listing not being surfaced through the Google Places API (which is where we pull the listing details from). The listing must be verified by postcard. As a note, it may take a couple days after the postcard verification process for the listing to be available through the Google Places API. The listing must be completely searchable through Google Maps, with the full NAP listed correctly. Any help would be appreciated.
Moz Local | | Kodiiac0 -
Moz Local: Does cancelling change information in business listings?
I was reading the FAQ on Moz Local and would like clarification about this question/answer: What happens to my listings on the sites in your network if I cancel my Moz Local subscription? Moz Local will simply report to the sites in our network that the listing is no longer under management by one of our customers. In this event, Acxiom and Neustar Localeze will revert your listings to their status prior to your Moz Local subscription. In some cases, your other listings will lose enhanced content like website URL, secondary category information, logos, and other images. Moz Local will not actively remove your listing from our network of sites. You will always have the ability to reclaim your listings manually on each site if you decide to cancel your Moz Local subscription. So let's say my business moved to another location. Then I signed up for a Moz Local subscription, updated my business address, and then did not renew. After I cancel the Moz Local subscription, will my business address in the Acxiom and Localeze listings revert to what it was before I changed it through Moz Local? Please let me know. Thanks!
Moz Local | | lssi_admin0 -
Moz Local Listing Score
Hi there, I purchased MozLocal for my firm on February 27th, about 7 and a half weeks ago to the day. While I've been waiting for the results to populate and the program to do it's work, I've been manually updating all the other listings with photos and categories based off the "missing info" Moz Local provides. Throughout the last almost 8 weeks, my listing score has increased a total of 1%. At this point, should I expect to see any further results from this tool? I'm still seeing "Update in progress", yet it seems enough time has passed for at least something to happen. After two months of waiting, I'm wondering if I would have been better off updating these listings myself. Does anyone have any idea when/if I should be seeing any results?
Moz Local | | LMcLaughlin0
