Skip to content
    Moz logo Menu open Menu close
    • Products
      • Moz Pro
      • Moz Pro Home
      • Moz Local
      • Moz Local Home
      • STAT
      • Moz API
      • Moz API Home
      • Compare SEO Products
      • Moz Data
    • Free SEO Tools
      • Domain Analysis
      • Keyword Explorer
      • Link Explorer
      • Competitive Research
      • MozBar
      • More Free SEO Tools
    • Learn SEO
      • Beginner's Guide to SEO
      • SEO Learning Center
      • Moz Academy
      • MozCon
      • Webinars, Whitepapers, & Guides
    • Blog
    • Why Moz
      • Digital Marketers
      • Agency Solutions
      • Enterprise Solutions
      • Small Business Solutions
      • The Moz Story
      • New Releases
    • Log in
    • Log out
    • Products
      • Moz Pro

        Your all-in-one suite of SEO essentials.

      • Moz Local

        Raise your local SEO visibility with complete local SEO management.

      • STAT

        SERP tracking and analytics for enterprise SEO experts.

      • Moz API

        Power your SEO with our index of over 44 trillion links.

      • Compare SEO Products

        See which Moz SEO solution best meets your business needs.

      • Moz Data

        Power your SEO strategy & AI models with custom data solutions.

      Let your reputation grow with Reviews AI
      Moz Local

      Let your reputation grow with Reviews AI

      Learn more
    • Free SEO Tools
      • Domain Analysis

        Get top competitive SEO metrics like DA, top pages and more.

      • Keyword Explorer

        Find traffic-driving keywords with our 1.25 billion+ keyword index.

      • Link Explorer

        Explore over 40 trillion links for powerful backlink data.

      • Competitive Research

        Uncover valuable insights on your organic search competitors.

      • MozBar

        See top SEO metrics for free as you browse the web.

      • More Free SEO Tools

        Explore all the free SEO tools Moz has to offer.

      NEW Keyword Suggestions by Topic
      Moz Pro

      NEW Keyword Suggestions by Topic

      Learn more
    • Learn SEO
      • Beginner's Guide to SEO

        The #1 most popular introduction to SEO, trusted by millions.

      • SEO Learning Center

        Broaden your knowledge with SEO resources for all skill levels.

      • On-Demand Webinars

        Learn modern SEO best practices from industry experts.

      • How-To Guides

        Step-by-step guides to search success from the authority on SEO.

      • Moz Academy

        Upskill and get certified with on-demand courses & certifications.

      • MozCon

        Save on Early Bird tickets and join us in London or New York City

      Unlock flexible pricing & new endpoints
      Moz API

      Unlock flexible pricing & new endpoints

      Find your plan
    • Blog
    • Why Moz
      • Digital Marketers

        Simplify SEO tasks to save time and grow your traffic.

      • Small Business Solutions

        Uncover insights to make smarter marketing decisions in less time.

      • Agency Solutions

        Earn & keep valuable clients with unparalleled data & insights.

      • Enterprise Solutions

        Gain a competitive edge in the ever-changing world of search.

      • The Moz Story

        Moz was the first & remains the most trusted SEO company.

      • New Releases

        Get the scoop on the latest and greatest from Moz.

      Surface actionable competitive intel
      New Feature

      Surface actionable competitive intel

      Learn More
    • Log in
      • Moz Pro
      • Moz Local
      • Moz Local Dashboard
      • Moz API
      • Moz API Dashboard
      • Moz Academy
    • Avatar
      • Moz Home
      • Notifications
      • Account & Billing
      • Manage Users
      • Community Profile
      • My Q&A
      • My Videos
      • Log Out

    The Moz Q&A Forum

    • Forum
    • Questions
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. Home
    2. SEO Tactics
    3. Technical SEO
    4. Google indexing despite robots.txt block

    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    Google indexing despite robots.txt block

    Technical SEO
    5
    11
    2647
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with question management privileges can see it.
    • zeepartner
      zeepartner last edited by

      Hi

      This subdomain has about 4'000 URLs indexed in Google, although it's blocked via robots.txt: https://www.google.com/search?safe=off&q=site%3Awww1.swisscom.ch&oq=site%3Awww1.swisscom.ch

      This has been the case for almost a year now, and it does not look like Google tends to respect the blocking in http://www1.swisscom.ch/robots.txt

      Any clues why this is or what I could do to resolve it?

      Thanks!

      1 Reply Last reply Reply Quote 0
      • john4math
        john4math last edited by

        It sounds like Martijn solved your problem, but I still wanted to add that robots.txt exclusions keep search bots from reading pages that are disallowed, but it does not stop those pages from being returned in search results.  When those pages do appear, a lot of times they'll have a page description along the lines of "A description of this page is not available due to this sites robots.txt".

        If you want to ensure that pages are kept out of search engines results, you have to use the noindex meta tag on each page.

        1 Reply Last reply Reply Quote 1
        • zeepartner
          zeepartner @Martijn_Scheijbeler last edited by

          Yes, I think the crucial point is that addressing googlebot wouldn't resolve the specific problem I have here.

          I would have tried adressing googlebot otherwise. But to be honest, I wouldn't have expected a much different result than specifying all user agents. Googlebot should be part of that exclusion in any case.

          1 Reply Last reply Reply Quote 0
          • Martijn_Scheijbeler
            Martijn_Scheijbeler @Kingof5 last edited by

            I thought that value was a bit outdated, turns out to be still accepted. Although it probably only address this issue for him in Google and I assume it will still remain one in other search engines.

            Besides that the problem offered a way better solution in allowing Google not on the HTTPS site.

            zeepartner 1 Reply Last reply Reply Quote 1
            • Kingof5
              Kingof5 @Martijn_Scheijbeler last edited by

              Specifically for Googlebot. I'm pretty surprised people would disagree - Stephan Spencer recommended this in a personal conversation with me.

              Martijn_Scheijbeler 1 Reply Last reply Reply Quote 0
              • Martijn_Scheijbeler
                Martijn_Scheijbeler @Kingof5 last edited by

                Did you mean a noindex tags for robots or a specific one for googlebot? With the second one I probably get the downvotes.

                Kingof5 1 Reply Last reply Reply Quote 1
                • Kingof5
                  Kingof5 @Kingof5 last edited by

                  People who are disagreeing with this, explain your reasoning.

                  Martijn_Scheijbeler 1 Reply Last reply Reply Quote 0
                  • Kingof5
                    Kingof5 last edited by

                    A noindex tag specific to Googlebot would also be a good idea.

                    Kingof5 1 Reply Last reply Reply Quote -3
                    • Martijn_Scheijbeler
                      Martijn_Scheijbeler @zeepartner last edited by

                      You're welcome, it was mostly due to noticing that the first snippet, the homepage, had no snippet and the rest of the pages did have one. That led me to looking at their URL structure. Good luck fixing it!

                      1 Reply Last reply Reply Quote 1
                      • zeepartner
                        zeepartner @Martijn_Scheijbeler last edited by

                        100 points for you Martijn, thanks! I'm pretty sure you've found the problem and I'll go about fixing it. Gotta get used to having https used more frequently now...

                        Martijn_Scheijbeler 1 Reply Last reply Reply Quote 1
                        • Martijn_Scheijbeler
                          Martijn_Scheijbeler last edited by

                          Hi Phillipp,

                          You almost got me with this one, but it's fairly simple. In your question you're pointing at the robots.txt of your HTTP page. But it's mostly your HTTP**S **pages that are indexed and if you look at that robots.txt file it's pretty clear why these pages are indexed: https://www1.swisscom.ch/robots.txt all the pages that are indexed match with one of your Allow statements are the complete Disallow. Hopefully that provides you with the insight on how to fix your issue.

                          zeepartner 1 Reply Last reply Reply Quote 4
                          • 1 / 1
                          • First post
                            Last post

                          Got a burning SEO question?

                          Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


                          Start my free trial


                          Browse Questions

                          Explore more categories

                          • Moz Tools

                            Chat with the community about the Moz tools.

                          • SEO Tactics

                            Discuss the SEO process with fellow marketers

                          • Community

                            Discuss industry events, jobs, and news!

                          • Digital Marketing

                            Chat about tactics outside of SEO

                          • Research & Trends

                            Dive into research and trends in the search industry.

                          • Support

                            Connect on product support and feature requests.

                          • See all categories

                          Related Questions

                          • iQi

                            Google is still indexing the old domain a year after 301 redirects are put in place

                            Hi there, You might have experienced this before but for me this is the first. A client of mine moved from domain A (www.domainA.com) to domain B (www.domainB.com). 301 redirects are all in place for over a year. But the old domain is still showing in Google when you search for "site:domainA.com" The HTTP Header check shows this result for the URL https://www.domainA.com/company/cookie-policy.aspx HTTP/1.1 301 Moved Permanently => 
                            Cache-Control => private
                            Content-Length => 174
                            Content-Type => text/html; charset=utf-8
                            Location => https://www.domain_B_.com/legal/cookie-policy
                            Server => Microsoft-IIS/10.0
                            X-AspNetMvc-Version => 5.2
                            X-AspNet-Version => 4.0.30319
                            X-Powered-By => ASP.NET
                            Date => Fri, 15 Mar 2019 12:01:33 GMT
                            Connection => close Does the redirect look wrong? The change of address request was made on Google Console when the website was moved over a year ago. Edit: Checked the domainA.com on bing and it seems that its not indexed, and replaced with domainB.com, which is the right. Just Google is indexing the old domain! Please let me know your thoughts on why this is happening. Best,

                            Technical SEO | | iQi
                            0
                          • yoursearchteam

                            How To Cleanup the Google Index After a Website Has Been HACKED

                            We have a client whose website was hacked, and some troll created thousands of viagra pages, which were all indexed by Google.  See the screenshot for an example.  The site has been cleaned up completely, but I wanted to know if anyone can weigh in on how we can cleanup the Google index.  Are there extra steps we should take?  So far we have gone into webmaster tools and submitted a new site map. ^802D799E5372F02797BE19290D8987F3E248DCA6656F8D9BF6^pimgpsh_fullsize_distr.png

                            Technical SEO | | yoursearchteam
                            0
                          • Whittie

                            Robots.txt on subdomains

                            Hi guys! I keep reading conflicting information on this and it's left me a little unsure. Am I right in thinking that a website with a subdomain of shop.sitetitle.com will share the same robots.txt file as the root domain?

                            Technical SEO | | Whittie
                            0
                          • mkhGT

                            Are robots.txt wildcards still valid? If so, what is the proper syntax for setting this up?

                            I've got several URL's that I need to disallow in my robots.txt file. For example, I've got several documents that I don't want indexed and filters that are getting flagged as duplicate content. Rather than typing in thousands of URL's I was hoping that wildcards were still valid.

                            Technical SEO | | mkhGT
                            0
                          • UIPL

                            How to stop my webmail pages not to be indexed on Google ??

                            when i did a search in google for Site:mywebsite.com , for a list of pages indexed. Surprisingly the following come up " Webmail - Login " Although this is associated with the domain , this is a completely different server , this the rackspace email server browser interface  I am sure that there is nothing on the website that links or points to this.
                            So why is Google indexing it ? & how do I get it out of there. I tried in webmaster tool but I could not , as it seems like a sub-domain. Any ideas ? Thanks Naresh Sadasivan

                            Technical SEO | | UIPL
                            0
                          • Nightwing

                            Does Bing ignore robots txt files?

                            Bonjour from "Its a miracle is not raining" Wetherby Uk 🙂 Ok here goes... Why despite a robots text file excluding indexing to site http://lewispr.netconstruct-preview.co.uk/ is the site url being indexed in Bing bit not Google? Does bing ignore robots text files or is there something missing from http://lewispr.netconstruct-preview.co.uk/robots.txt I need to add to stop bing indexing a preview site as illustrated below. http://i216.photobucket.com/albums/cc53/zymurgy_bucket/preview-bing-indexed.jpg Any insights welcome 🙂

                            Technical SEO | | Nightwing
                            0
                          • Wallander

                            Removing robots.txt on WordPress site problem

                            Hi..am a little confused since I ticked the box in WordPress to allow search engines to now crawl my site (previously asked for them not to) but Google webmaster tools is telling me I still have robots.txt blocking them so am unable to submit the sitemap. Checked source code and the robots instruction has gone so a little lost. Any ideas please?

                            Technical SEO | | Wallander
                            0
                          • kchandler

                            Block a sub-domain from being indexed

                            This is a pretty quick and simple (i'm hoping) question. What is the best way to completely block a sub domain from getting indexed from all search engines? One item i cannot use is the meta "no follow" tag. Thanks! - Kyle

                            Technical SEO | | kchandler
                            0

                          Get started with Moz Pro!

                          Unlock the power of advanced SEO tools and data-driven insights.

                          Start my free trial
                          Products
                          • Moz Pro
                          • Moz Local
                          • Moz API
                          • Moz Data
                          • STAT
                          • Product Updates
                          Moz Solutions
                          • SMB Solutions
                          • Agency Solutions
                          • Enterprise Solutions
                          • Digital Marketers
                          Free SEO Tools
                          • Domain Authority Checker
                          • Link Explorer
                          • Keyword Explorer
                          • Competitive Research
                          • Brand Authority Checker
                          • Local Citation Checker
                          • MozBar Extension
                          • MozCast
                          Resources
                          • Blog
                          • SEO Learning Center
                          • Help Hub
                          • Beginner's Guide to SEO
                          • How-to Guides
                          • Moz Academy
                          • API Docs
                          About Moz
                          • About
                          • Team
                          • Careers
                          • Contact
                          Why Moz
                          • Case Studies
                          • Testimonials
                          Get Involved
                          • Become an Affiliate
                          • MozCon
                          • Webinars
                          • Practical Marketer Series
                          • MozPod
                          Connect with us

                          Contact the Help team

                          Join our newsletter
                          Moz logo
                          © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
                          • Accessibility
                          • Terms of Use
                          • Privacy

                          Looks like your connection to Moz was lost, please wait while we try to reconnect.