Open Site Explorer Not Providing Data
-
Is something wrong with Open Site Explorer as I am not getting any social and other data? Is this a problem that will be fixed in the next couple of hours? Is this a bigger issue?
Thanks,Scott
-
Hi Scott,
Have you checked your spam folder? I'm looking at the help desk, and do see that we answered you on May 14th.
-
I have submitted 2 help/contact requests and none have been answered. Im not having a great experience here!
-
No... I am just getting now data. You can see that I am logged in, in the first screenshot.
Please fix this ASAP!
-
Hey Scott,
Are you seeing a message like this: http://screencast.com/t/2Aj4Ktv4?
If we haven't yet discovered the URL you're searching on, you'll see that message indicating the URL is not in the index yet.
Or are you seeing a different error? If you'd like us to dig in further and don't want to publish the Open Site Explorer search on Q&A, feel free to send us a Help Desk inquiry here: https://moz.com/help/contact
Thanks!
Carin
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Issue with former site redirect
Hello, After 2 months of starting a new service with a new domain name and a rather flat curve, I decided to invest in auditing tools. To my surprise, when analyzing links with 'Link Explorer', I got the following warning : "You entered the URL crapahute.com which redirects to www.krapahute.com. Click here to analyze www.krapahute.com instead."... So I understand I bought a domain name that was previously in use, 8 years ago. And logically, when they moved from crapahute.com to krapahute.com, the former site owners set a (probably 401) redirect between their former name and their new one. Probably that in the last 8 years they dropped crapahute.com since I was able to buy the domain name last year. I can't understand the warning I'm receiving. since I thought this redirect would become inactive when they dropped the domain name. On the contrary, if I analyze the backlinks to krapahute.com I can indeed see : crapahute.com [no anchor text] 3 2 0 --
Link Explorer | | x_all
redirect More Info
Date first seen - Date lost - Link target
2016-09-05 - N/A - www.krapahute.com So my question is : where is this warning coming from ? I performed some nslookup and dig on my domain and their's just to find out that every thing seems to look normal. Meanwhile, if I type "crapahute" in Google (and most other search engines), my site arrives in 12th page (!), and if I type "crapahute.com", the site "krapahute.com" appears first. Thank you for those reading up to that point ! Any hint on what could cause this ? Should I change of domain name ? Thank you !0 -
Why I am seeing only 2 internal links in Site explorer?
Their are lot of links on my site but site explorer showing only 2 internal links. I don't know why. Can anyone help me please?
Link Explorer | | HSgr1000 -
Why is Link Explorer showing the same domain strength for domain and sub-domain? Shouldn't it be different?
I believe in the past the sub-domain score was different than the domain score in Link Explorer. Now I am seeing that it is reporting the same score. I have to use exact page to get a sense of how strong the sub-domain is.
Link Explorer | | Liamis0 -
HTTP Status no data to report
In my Moz top pages report, why is there "no data" in the HTTP Status column? Is this an indication of something missing or an error?
Link Explorer | | jessential0 -
Why is the company reference of "designed by" with a link back my web development site not being indexed as a link?
Using the Mozbar I am analyzing my links and my competitors links. I am noticing other web developer sites are getting credit/index links from all their client's websites with the "designed by...." link in the footer. However, for me I only see one "inbound link" in the link analysis report. Sometimes I notice a company getting several inbound links on one site they built. I have built many other sites and have my company link below on all the footers. Why are the other sites not showing up as "inbound links" on the link analysis report? Thanks for your help! Nikki
Link Explorer | | NikkiPatt0 -
[No Title] for all Top Pages at Open Site Explorer
49 out of the top 50 pages of the domain www.parallels.com shows [No Title]. I find this to be a major concern. Pages have long been established, title tags haven't changed recently. Am seeing a fair amount of 301 and 404s showing up, but actual OK 200 pages still showing [No Title]. Also seeing some decreases in organic search traffic at Google. Might there be a correlation?
Link Explorer | | ChristianMKG0 -
How often the data is updating site explorer uodate his data ?
Hi guys, Im using the site explorer to compare all the seo metrics of our site to other sites.
Link Explorer | | WayneRooney
I wanted to know how often the data is updating ? I heard that its 3 month old, is that make sense ? Thanks0 -
Updating OSE data
Hello Moz, I was wondering if anyone knows how Moz goes about updating their OSE data? I've been doing some link building that past couple of weeks, and I notice that the number of "just discovered" links will update every time I gain a new link, however, the "Linking domains" number doesn't (or maybe, rarely) update. I've checked through the "Linking domains" list to see if the link is there, but none of the links I've just recently obtained have shown up under that metric. Does anyone have any insight on this or is anyone experiencing the same issue? Thanks for reading!
Link Explorer | | GalcoIndustrial1