Open Site Explorer Not Providing Data
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Is something wrong with Open Site Explorer as I am not getting any social and other data? Is this a problem that will be fixed in the next couple of hours? Is this a bigger issue?
Thanks,Scott
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Hi Scott,
Have you checked your spam folder? I'm looking at the help desk, and do see that we answered you on May 14th.
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I have submitted 2 help/contact requests and none have been answered. Im not having a great experience here!
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No... I am just getting now data. You can see that I am logged in, in the first screenshot.
Please fix this ASAP!
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Hey Scott,
Are you seeing a message like this: http://screencast.com/t/2Aj4Ktv4?
If we haven't yet discovered the URL you're searching on, you'll see that message indicating the URL is not in the index yet.
Or are you seeing a different error? If you'd like us to dig in further and don't want to publish the Open Site Explorer search on Q&A, feel free to send us a Help Desk inquiry here: https://moz.com/help/contact
Thanks!
Carin
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