Open Site Explorer Not Providing Data
-
Is something wrong with Open Site Explorer as I am not getting any social and other data? Is this a problem that will be fixed in the next couple of hours? Is this a bigger issue?
Thanks,Scott
-
Hi Scott,
Have you checked your spam folder? I'm looking at the help desk, and do see that we answered you on May 14th.
-
I have submitted 2 help/contact requests and none have been answered. Im not having a great experience here!
-
No... I am just getting now data. You can see that I am logged in, in the first screenshot.
Please fix this ASAP!
-
Hey Scott,
Are you seeing a message like this: http://screencast.com/t/2Aj4Ktv4?
If we haven't yet discovered the URL you're searching on, you'll see that message indicating the URL is not in the index yet.
Or are you seeing a different error? If you'd like us to dig in further and don't want to publish the Open Site Explorer search on Q&A, feel free to send us a Help Desk inquiry here: https://moz.com/help/contact
Thanks!
Carin
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Ranking keywords are not showing for my site
Hi, I have started my website 6 months ago and many of my site's keywords are ranking but when I explore my site Get YoWhatsApp in Moz site explorer, it doesn't show ranking keywords there, I'm a little bit confused about this, when my site's keywords will be shown there? Atqd4Bf
Link Explorer | | GetYoWhatsApp0 -
Link explorer section showing different linking domains numbers
Hello Moz, I recently activated my trial version, when I go into link explorer section. The linking domain option on Moz bar showing a different number. when i check the site into ahref, it's showing 14 linking domains, and when i check in Moz it's only showing me 4 linking domains. what is the problem? Which tool showing the accurate result. I am confused. please help.
Link Explorer | | NewDisplayAsi0 -
WP Events Calendar Creates URLs Too Long in Site Crawler
My travel/tourism site is on WP and using an Events plugin that ads a calendar of events to many pages. The MOZ crawler is indexing almost 46K links with a URL too long, but the site only has about 3.8K pages indexed in Google. I can tell MOZ is indexing the same pages over and over again but just adding a random calendar month and year. Here are some examples. https://www.visitcurrituck.com/four-day-stay/?full=1&long_events=1&country[0]=US&ajaxCalendar=1&mo=10&yr=2003 https://www.visitcurrituck.com/four-day-stay/?full=1&long_events=1&country%5B0%5D=US&ajaxCalendar=1&mo=10&yr=2034 https://www.visitcurrituck.com/beach-houses-family-time/?full=1&long_events=1&country%5B0%5D=US&ajaxCalendar=1&mo=1&yr=1873 Any advice on how to prevent MOZ from indexing this way? I don't believe that Google is seeing this also, but maybe they are. I just know my site has over 63K issues and I'm sure at least 75% or more is because of the way they are picking up on the events calendar. Thanks!
Link Explorer | | CinivaAgency1 -
Moz's new Link Explorer, including our revamped index and DA/PA scores is now open to everyone!
Hey Moz Community, Link Explorer is now open to the public! Everyone can access it via a subscription or a free Moz ‘Community’ account. As you may know by now, the brand-new Link Explorer tool is primed to replace Open Site Explorer as Moz’s link building and analysis tool. The Link Explorer project is the result of an incredible amount of perseverance and hard work by the team, and we’re proud to be able to finally share it with you — we know it’s going to revolutionize how you approach link building and make your job easier. You can read more about the tool here in Sarah Bird’s announcement post. Because Link Explorer improves on almost every aspect of Open Site Explorer, the metrics have improved, too. That means you’re likely going to see some Domain Authority and Page Authority discrepancies between OSE’s index and Link Explorer’s index. We definitely suggest you use the new DA/PA from Link Explorer, as they’re more accurate and refresh daily rather than monthly, as was the case with OSE’s index. However, we also realize that many of you use these metrics to report to your clients and colleagues, and a sudden change or fluctuation could potentially make your job harder. Which DA is the real DA? The new DA is based on a much larger index that has many improvements, several of which are designed to make the index more like Google’s than ever before. You should consider moving towards the new DA (and the old DA won’t be updated after April 26th 2018, so the sooner the better). While there will be fluctuations as we improve the model and add features to the index, we expect it to remain largely stable and to be a far more accurate picture of a site’s authority according to how it’s seen by Google. Why is Link Explorer’s DA/PA considered better than OSE’s, and which should I trust? The larger link index with improved crawl selection allows us to produce a stronger model that includes a much larger proportion of the web. That being said, DA and PA should always be considered in the context of your competitors. A drop in PA or DA relative to the old OSE is of little concern if your competitors saw similar movement. Is Domain Authority/Page Authority an absolute score or a relative one? Both DA and PA are relative to the Internet as a whole. If Facebook acquired a billion new links, everyone’s PA and DA would drop relative to Facebook. Because of this, it’s always best to look at PA and DA in comparison to your competitors. What does a drop/raise in DA mean in Link Explorer vs OSE? How can I explain this to my clients when I’m reporting it? DA and PA should always be considered in the context of your competitors. A drop or raise in PA or DA relative to the old OSE is of little concern if your competitors saw similar movement. Reporting that your site has moved from a DA of 45 to a DA of 42 doesn’t tell the whole story, but reporting that your site has a DA of 42 while your main competitor moved from a 43 to a 37 shows that, relative to the sites you’re competing against in the SERPs, your site has significantly more authority and ranking power. What’s happening to MozTrust and MozRank and why, and what should I replace those with? The improvements to our DA/PA and Spam Score metrics now now account for more important nuances in helping you determine one site’s ability to rank higher than another. Because they no longer correlate with Google’s ranking model as well as they used to, MozRank and MozTrust are being deprecated for better metrics. Users should rely on Page Authority, Domain Authority, and Spam Score to determine the importance and quality of pages, domains, and links. I have historical data I use to help my clients benchmark their progress. What do I do now that DA is calculated differently? You should annotate any KPI changes referencing the change in DA and PA. However, most importantly, you should compare those changes to your competitors, as this will best show how strong your site’s authority is relative to the sites you’re competing against in the SERPs. We take updating our metrics very seriously, and our last major update to the model was 7 years ago. Users of Domain Authority and Page Authority can expect us to continue to produce steady, reliable metrics for the long haul, and only make changes to these metrics when we believe the benefits dramatically outweigh the stability of the metric. Do you have any questions about the new metrics? Anticipating a tough time reporting changes to clients or bosses? Metrics, features or functionality missing that you would want to see? Let us know in the thread, and we’ll work to find a good answer for you. Hope you enjoy the new Link Explorer product and the amazing new link index powering it. We are very excited to provide this valuable data to our community and customers.
Link Explorer | | IanWatson9 -
Drop in Domain Authority across 20 sites
Hi I monitor and track 20-25 sites. I got a -1 in DA across the board this month. Has anyone else experienced this. It's possible my server/cms guys have made a global change. Has anyone at Moz or anyone in the community experienced this?
Link Explorer | | Andrew-SEO0 -
Is open site explorer the best way to find backlinks?
I know my websites have links from other sites, but I don't see it listed using the open explorer tool. perhaps the reputation of the external link is a factor? _Cindy
Link Explorer | | cceebar0 -
Why is my website providing no feedback on the Open Site Explorer?
Basically, whenever i type in my URL, http://www.locksmithplusincportlandor.com, I am presented with the following message: "It looks like we haven't discovered established link data for this URL yet." I have gone through all of the reasons why this could be, and none of them apply to my current situation. Any help would be much appreciated. Thank you!
Link Explorer | | Meier0