Facebook have moved my page likes to another page
-
Hi
Hope someone can help or offer advice about an issue that has arisen today
i had a facebook page with approx 20,000 likes and a competitor had a page with approx 500 likes. Today the competitor has over 20,000 like (my likes have been transferred to them without informing me)
I have spent quite a lot of time and money in facebook advertising building up the page and this came as a total shock today.
The page (was) www.facebook.com/wildatlanticway
It is very difficult to contact facebook. has this happened to anyone else
Regards
Brian
-
Thanks for feedback Spencer
The page that facebook removed from me was www.facebook.com/wildatlanticway (no longer active)
Over the past year through a combination of posting quality content and paid advertising (with facebook) I had achieved 20,000 likes. All of these likes have been transferred to a new page (which yesterday had 700 likes) www.facebook.com/irelandswaw
The Wild Atlantic Way is being promoted by Ireland's tourism board and I quote directly from their reply to me below
"You may remember that I called you some weeks back to discuss the Facebook Wildatlanticway url. As you are aware, there is a trademark issue regarding the use of this .url and we requested that you transfer the url back to us as we are the agency who developed the Wild Atlantic Way and are currently working to bring it to as wide an audience as possible to promote Ireland as a holiday destination.
"While I appreciate that you have put some time and effort into developing the Facebook page, the ‘Wild Atlantic Way’ as a brand and proposition belongs to Fáilte Ireland. Following official discussions with personnel at Facebook, we have learned that we have a right to this url (as the owner and promoter of the Wild Atlantic Way) and Facebook have transferred the page into our possession. Facebook informed me that they would be contacting you about this but I gauge from your email that this may not have happened yet."
Tourism Ireland spend a lot of money with facebook and have the advantage of meeting directly with them at their offices in Dublin.
I can't even get a reply to an email
Brian
-
Can you link the Facebook page that they have transferred them to?
To my knowledge Facebook will only consolidate pages that are duplicates of each other, if it is a competitor that they transferred then this is a massive error on their part. Generally merging pages requires you to be an admin on both pages, so I'm not sure how they manages this. It seems like your competitor must have convinced Facebook that your page was a duplicate of yours. I imagine that contacting Facebook will be a pain but that's the only way you will be able to get this reverted.
I'm sorry this happened. It sounds extremely frustrating. Good luck with getting this fixed!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
2 Facebook Company Pages - Best way to merge
Hi I am about to set up a Facebook company page under our current brand name Key - however in March we'll be re-branding to Manutan UK. I didn't want to wait until March to start using Facebook (we're so behind!) but when we re-brand what are the best steps to take. Here are my options - I'd love some help! 1. Set up a Key company to actively use now & a separate Manutan page just to secure the page - only using Key until March then merge the business pages (I did read however Facebook won't allow it if the names are different?) 2. Set up a Key page now & in March request a name change of the page & vanity URL We obviously don't want to lose any likes/followers we've gained between now & March Does anyone have any advice or experience with this? Thank you
Social Media | | BeckyKey1 -
Facebook Share Percentage - On Blog Posts
Hi everyone, I'm trying to find a way to give each post we are creating a quality status. Since bounce rate on this case isn't really a viable option (Blog Behavior) since people could stay 10 mins reading it and then go elsewhere without interacting. I'm looking for a way to focus on facebook sharing, lets say something simple like "Facebook Shares / Sessions" per each blog post, while I can have an idea on my own data, lets say my highest is 4.1% of all people that go to that post end it up sharing it. But I wonder on average what would you consider a good engagement post, what would that percentage might be? Thanks in advance.
Social Media | | JoaoCJ0 -
Improving the reach on facebook
I guess a lot of people have this problem... And it really sucks, especially when you generate your money from adsense. So I have the site that has a lot food recipes in Lithuanian. Mostly indexed pretty good by Google. But still a lot of older women come from facebook and click on ads. (woohoo for them). So far I have 50000+ fans. Third biggest food recipe community in Lithuania on facebook, all fans came themselves, never bought them, never cheated somehow.
Social Media | | FCRMediaLietuva
The biggest community don't get any reach at all - like 1 or 2 likes on every post. They got everything by cheating, sending spam and so on. OK who cares about them anyway? So the problem is that my reach started dropping. My posts reach only 2000-5000 fans and it is not enough for me. I tried to post time when I post and so on - does not really help. I make like 2-5 posts per day with new recipes or very very old recipes (like posts that were not posted for 2 years to remind that they exist). Sometimes I say post something and write "if you like chicken click Like" or if you like fish share with your friends. It helps a lot - people really click on those more and the reach increases. But if I would start asking for these likes every single time three or five times a day, it would look f*cking stupid. So I need all your tips or links to great articles that would help me if that is possible. Thanks 😉0 -
Do facebook likes have a direct impact on SERPS?
If a post on my site receives a lot of facebook 'likes' does that have a direct impact on the rankings for that post? I notice SEO Moz track them so I guess they must be pretty significant. Also if someone visits my facebook page and 'likes' for example a link to an article on my site does that have an impact on SERPS? I can see that 'liking' something is a vote of confidence or a trust signal that google could use but I would imagine that if someone actually shares my content on their facebook page that would be much more valuable than a 'like'? If facebook is important to SEO then is it worth setting up facebook ads to get my facebook page in front of an audience so that I can build 'likes'?
Social Media | | SamCUK0 -
Vibrant Facebook Community around a Business, how to ask for links?
Hello, Helping a friend out with their site: Black Mountain Colorado Dude Ranch. It is an awesome dude ranch (working ranch that has cabins for rent so you can get that 'western experience' without buying a ranch. Yes there are cattle drives). They have a great ~1000k a picture facebook page https://www.facebook.com/blackmtnranch that is fantastic, but I'm completely at a loss on how to get help with our ranking terms from this (as most don't have blogs, websites or any knowledge of what linking is outside facebook). Ideas? tl;dr Asking for links from people without sites is confusing to them, but is there any tips to getting help from them?
Social Media | | andrewhyde0 -
Facbook like button - where to?
Hey I own a few websites and always wondering whats better in terms of SEO. Having a like button directed to my website or having it directed to a fan page of my website. Looks like most Seo tools count the "directed to website". is it because its easier? or is it because its better to SEO? Thanks Idoz
Social Media | | Idoz0 -
Google+ what's it like?
"Google+ is in limited Field TrialAt the moment, we're testing with a small number of people, but it won't be long before the Google+ project is ready for everyone. Leave us your email address and we'll make sure that you're the first to know when we're ready to invite more people.[Keep Me Posted] btnAlready invited? We've temporarily exceeded our capacity. Please try again soon."Is there anything i can do to get it working so i can get a taste of the google+?
Social Media | | mosaicpro0 -
Facebook Analytics
HOLA! I need some questions answered by all the GREAT people here: 1. suggestions for 3rd party facebook analytics tracking (currently utilizing a custom API and raven tools) 2. who is using the open graph protocol and how are you doing so?
Social Media | | Gaveltek-1732380