Increase of direct traffic
-
Hi everyone,
We have a weird issue in our Google Analytics account. We have enormous amount of direct traffic, but not to our homepage, but to blogs that are published and posted to facebook.
e.g. yesterday we did a post and it received 3.500 visits of which 2.900 were direct.
I'm unable to figure out how this is possible. 90% of the direct traffic comes from mobile phonesAnyone has an idea?
-
Morning Martijn,
This is our Facebook page. As far as I can see Hootsuite does not include UTM tags.
We've implemented GA via GTM, but all the tags are fired OK.Thanks
-
Hi, what would be the full URL of these post including all the UTM tags? There could be the problem as something could be missing there.
-
Hi Tom,
Thanks. The site is a simple WordPress site. We use Hootsuite to post to social.
I've been checking the logs, but all the traffic via the ow.ly links are treated as medium facebook.comBased on the post that is receiving massive amounts of direct traffic (2.900) 1.600 is Android 1.300 is iOS
-
Hi there
It's important to remember that "direct" as a source does not only mean people who have entered the URL in their browser and come directly. It also groups in any traffic that Google Analytics is unable to identify the source. So for example, if someone comes to your site via one of the Facebook ads or another ad across the internet and, for some reason, GA loses the original source, it will group it into direct.
I imagine this is what's happening here - along the way, GA is losing Facebook as the referral source. Without knowing how your site works, this might be because of redirects or mobile sites or something else. What would be interesting to see is which mobile devices are coming in as "direct", are they iPhones, Androids etc? Might be device related. You can see that by segmenting your traffic and going into Audience -> Technology.
Hope this helps.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Drop of traffic after massive technical issue
Hello,
Reporting & Analytics | | SharonEKG
since August i am working on a customers website on WordPress who has a costume made theme, back in October after updating some plugins we had a massive breakdown and the website went up and down and had technical issues for over a month and traffic was completely gone for a while, since we have dropped to about 40% of the monthly traffic the website was getting prior, i was waiting to see if the website will recover since we were getting some traffic and are ranking but that did not happen, is there a way to tell if there are any code issues or anything that can cause that drop? moz crawler only indicates normal meta description errors but nothing in the code, changing the theme would probably be best solution as a popular premade theme would give a definite answer but that is not possible.0 -
How do I exclude fake direct load traffic from networks in Google Analytics?
Starting on Friday 1/20, we noticed a huge, unnatural spike in Direct Load traffic. While researching where it was coming from, the big flags were huge spikes in countries that normally only have <5 sessions a month like Russia, Singapore, Brazil, etc., each sending 1400 a week, with >99% bounce rate and <0:00:05 average session duration. While looking into networks, we saw an influx in Networks that had never sent traffic before, each with >1300 sessions a week, 100% bounce rate, and 0:00:00 session duration. The list of these Networks are: astute hosting usa incorporated
Reporting & Analytics | | ServiceMichael
nephoscale inc.
network transit holdings llc
serverbeach
coreix ltd
2ezhost llp
nforce entertainment b.v.
mir telematiki ltd
servers australia pty ltd wholesale services provider for abuse
reliablehosting
dimenoc servicos de informatica ltda
c0715718213 I have seen a lot of guides of filtering out Referral traffic, but these are all coming in as Direct Load and are skewing our Direct Load results. Any idea how to filter or remove this traffic from Google Analytics?0 -
Google referral traffic drop around 14th July 2014 (UK). Anyone else seeing it?
We've seen around a 25% drop in Google referral traffic from the 14th July 2014 onwards and having real trouble identifying why and from what search terms we're being effected. WMT and Moz Pro don't show any movement. Is anyone else seeing the same thing on UK search terms? Seems a bit late to be the effect of Panda 4.0? Any help would be amazing. Thanks.
Reporting & Analytics | | whis1 -
Loss of Google referral traffic after server move / CMS move
I have a client that changed from MoveableType to Wordpress. He also changed from a dedicated server to WP Engine. He may have blocked search engines for a week or two, so his organic traffic is down but only by 25%. He's 301 redirecting all of the old pages. The mystery is that his referral traffic from Google is down 90%. It's a popular blog, so that's thousands. It's been going on a month now. Anyone seen this before?
Reporting & Analytics | | Hyper-Dog0 -
Why do I have a lot of direct traffic from MSN and Yahoo with 100% bounce rate?
For MSN I have about 8000 hits of one page and a 100% bounce rate. In the last month I have about 400 hits from Yahoo with a 100% bounce rate. Msn is all different pages, while Yahoo is all the home page. What would cause this?
Reporting & Analytics | | EcommerceSite0 -
What is click2.scour, and why is it showing up as Referral Traffic in Google Analytics?
I've noticed that a couple of my clients in the insurance industry have been receiving a pretty large boost in Referral Traffic from a source called click2.scour.com and click2.efacts.com. What surprises me most is that the traffic has a low Bounce Rate, a high Avg. Visit Duration, and is made up of 100% New Visits. What is this? Why would they be getting so much traffic from these two sources all of a sudden? Thanks in advance for your help!
Reporting & Analytics | | copyjack0 -
Why is my direct traffic down DRASTICALLY?
I have been seeing a trend for a while that is intesifying. My direct traffic numbers are down A LOT. We are not down 50% to LY (in actual number not just percentage of traffic) I am trying to understand what could be the causes of this issue. I was considering simply bigger meaner competition, but I actually perform decently on my returning customers. Also my performance on my brand keyword is more inline with my current trend so I would except these KW to do equally as bad if the actual brand/store was the issue. The more surprising even, is the fact that I can trace back the start of the trend exactly to the day. Overnight on Sept 22 LY direct traffic went down 30% (to LY) when it was trending UP 20-25%(to LY) before. Now, we did do a redesign of the website on May 2011 (4 months before the drop), and did change host Oct 2011 (a couple weeks after the start of the trend). Do you have any clue as to why this could be happening? Did GA start tracking direct traffic differently?
Reporting & Analytics | | CassisGroup
Any thoughts?0 -
Overall site traffic - 3 quick questions
3 things : 1. Does Google factor in overall site traffic in rankings? So for 2 sites, all other things being pretty much equal, the one with higher traffic will be listed higher? 2. Does this logically imply that sites with lower traffic overall face an uphill struggle to be ranked highly??? 3. As an extension to this, would it be true to say that by increasing site traffic, say with Google Adwords or other online or offiline or whatever advertising, that might help get higher SEO rankings??? Thanks so much for your responses. This forum is great!
Reporting & Analytics | | inhouseninja0