Increase of direct traffic
-
Hi everyone,
We have a weird issue in our Google Analytics account. We have enormous amount of direct traffic, but not to our homepage, but to blogs that are published and posted to facebook.
e.g. yesterday we did a post and it received 3.500 visits of which 2.900 were direct.
I'm unable to figure out how this is possible. 90% of the direct traffic comes from mobile phonesAnyone has an idea?
-
Morning Martijn,
This is our Facebook page. As far as I can see Hootsuite does not include UTM tags.
We've implemented GA via GTM, but all the tags are fired OK.Thanks
-
Hi, what would be the full URL of these post including all the UTM tags? There could be the problem as something could be missing there.
-
Hi Tom,
Thanks. The site is a simple WordPress site. We use Hootsuite to post to social.
I've been checking the logs, but all the traffic via the ow.ly links are treated as medium facebook.comBased on the post that is receiving massive amounts of direct traffic (2.900) 1.600 is Android 1.300 is iOS
-
Hi there
It's important to remember that "direct" as a source does not only mean people who have entered the URL in their browser and come directly. It also groups in any traffic that Google Analytics is unable to identify the source. So for example, if someone comes to your site via one of the Facebook ads or another ad across the internet and, for some reason, GA loses the original source, it will group it into direct.
I imagine this is what's happening here - along the way, GA is losing Facebook as the referral source. Without knowing how your site works, this might be because of redirects or mobile sites or something else. What would be interesting to see is which mobile devices are coming in as "direct", are they iPhones, Androids etc? Might be device related. You can see that by segmenting your traffic and going into Audience -> Technology.
Hope this helps.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Big drop in organic traffic after moving the website-should we still do 301 redirects?
Hi,
Reporting & Analytics | | martin1970
We have a website that got redesigned with new urls in Jan 31, 2018. Since then our SEO traffic has gone down big time and to never recover. We did not do any 301 redirects back then (very stupid I know but I was not in charge then). So my question is would it be beneficial to 301 redirect old urls that were once ranked but now have all 404 errors or is it too late to do these 301 to gain any benefits? If a page that was once ranked and then have a 404 error, how long does google keep that 404 page in their database? I have heard information saying that although the page is a 404 it may still be indexed in their backend for some time and then it completely drops off all together. If so do you know how long time they would keep those 404 in their database? The old urls may have had good backlinks pointed to them because the organic traffic was good back then. So I wonder if doing 301 right now would help send some link juice over to the new urls? Or would this be a complete waste of time? Cheers Martin1 -
Google Analytics direct traffic dropped by 50% after switching to https
Hi, everyone, have a little dilemma and was hoping to get some advice here. I recently installed a new SSL (3 months ago) to force our URL to start with https://. The site was earlier accessible through https:// and http:// prefix however now I have made it so that all urls are redirected to the correct https:// version. The problem is that direct traffic has dropped by more than 50% after implementing these changes and I can for the life of me figure out why. Why would the direct traffic drop all of sudden after making these changes? I am starting to suspect that the earlier data was inflated and that Google analytics was counting users coming from a http:// version of the URL to a https:// version of the URL was counted as direct traffic. Could that be it? Any other possible causes? Would really appreciate any guidance on this problem. Thanks
Reporting & Analytics | | nsereke0 -
Whats (Other) traffic in Google Analytics?
When I look through all our clients, a few are receiving the majority of their traffic from (other). [ Acquisition > Channels > (Other) ]. The only option in (other) is "website" or "offline", whatever that may be. And even weirder, the avg session duration is 0:00. Any idea what this may be?
Reporting & Analytics | | W2GITeam0 -
Drop in indexation but increase in organic traffic
We've had a puzzling drop in indexed pages on our ecommerce website. My crawl returns just over 25k items. Until 19/6 we had about 23-24k indexed. Then we experienced a sudden drop from 19/6 to 26/6: from 23,400 to 18,999, losing 4.4k pages from one week to the next. At the same time, our organic traffic has not decreased, it actually increased, however, it's only been a couple of weeks so that may be coincidence. A few things that have happened during the past few weeks: 31/5: we implemented pagination on category pages to avoid issues with duplicate content - could it be that this led to a decrease in indexed pages 3 weeks later? However, I can only find about 1.5k pages in my crawl that are page 2+ 18-19/6: we had some website outages over the weekend; as a B2B business, we don't get much traffic over the weekend, so I can't see an impact to traffic. However, the following week, indexation dropped by another 250 (then stayed the same this past week), so I don't think this was a factor. 21/6: we retired another website and migrated it to our main website. However, all pages were redirected to existing pages so no new pages were created for the migration. This doesn't really explain a decrease in indexation, but may account for some of the increase in organic traffic; however not all as the retired website hardly got any organic traffic. So, should we be worried? As our website is quite large, it would probably be quite difficult to pin point exactly which pages dropped off the index, but a loss of 19% of pages is quite significant. Then again, it doesn't appear to have negatively impacted organic traffic... Have you got any suggestions for what I should be looking at to find out what happened? Should I be worried at this point? I will definitely continue to have an eye on how our organic traffic (and indexation) develops but I am not sure if there is anything I can do at this point. I'd appreciate your advice on this, to make sure I am not missing something blindingly obvious. Thanks! RmWaNib JJm4tC3
Reporting & Analytics | | ViviCa10 -
Help Blocking Crawlers. Huge Spike in "Direct Visits" with 96% Bounce Rate & Low Pages/Visit.
Hello, I'm hoping one of you search geniuses can help me. We have a successful client who started seeing a HUGE spike in direct visits as reported by Google Analytics. This traffic now represents approximately 70% of all website traffic. These "direct visits" have a bounce rate of 96%+ and only 1-2 pages/visit. This is skewing our analytics in a big way and rendering them pretty much useless. I suspect this is some sort of crawler activity but we have no access to the server log files to verify this or identify the culprit. The client's site is on a GoDaddy Managed WordPress hosting account. The way I see it, there are a couple of possibilities.
Reporting & Analytics | | EricFish
1.) Our client's competitors are scraping the site on a regular basis to stay on top of site modifications, keyword emphasis, etc. It seems like whenever we make meaningful changes to the site, one of their competitors does a knock-off a few days later. Hmmm. 2.) Our client's competitors have this crawler hitting the site thousands of times a day to raise bounce rates and decrease the average time on site, which could like have an negative impact on SEO. Correct me if I'm wrong but I don't believe Google is going to reward sites with 90% bounce rates, 1-2 pages/visit and an 18 second average time on site. The bottom line is that we need to identify these bogus "direct visits" and find a way to block them. I've seen several WordPress plugins that claim to help with this but I certainly don't want to block valid crawlers, especially Google, from accessing the site. If someone out there could please weigh in on this and help us resolve the issue, I'd really appreciate it. Heck, I'll even name my third-born after you. Thanks for your help. Eric0 -
How to check search engine and direct traffic of Mobile?
Hi Guys, I want to check search engine traffic or direct traffic of mobile, how to check in google analytic?
Reporting & Analytics | | varo0 -
Why My Site Got 1000% increase in organic traffic from day to night?
Did Google run any update Monday or recently? My site www.shirts4geek.com, strangely had a 1000% organic traffic increase from day to night. I didn't do anything in this site for long a time... but Monday I had a lot traffic coming from organic and every other day this week the site is doing extremely well on traffic and sales. I'm ranking first page for many keywords relate to my products. I wish I could figure out what happens so I can replicate it. The site has very links and the On Page Optimization is kind of basic. Does any have any idea how it could be possible? Have any one seen something similar lately?
Reporting & Analytics | | Felip30 -
Improved keyword ranking but less traffic
Hello fellow mozzers! My collegue and I are a bit puzzled in regards to our recent website statistics. In november 2013, we upgraded the technological platform of our website to be fully HTML5 coded, and implemented the schema.org Products scheme to systematically tag all our products on the site. To prevent too much loss of visitors, we created a 301-redirect table from almost all our old URL's to the specific new ones, as we implemented a new URL structure as well. The first few months were bumpy as expected, making a huge drop in rankings before rising up again. Our keyword rankings are better then ever (60% of the keywords in top 3, average competition, 25% more on first SERP) but our number of visits dropped by about 10%. Our bounce rate went down from 20% to 14%, our returning visits are stable, but our new visitors stats dropped by 25% as well. This comparison was made between equal periods in the current year and last year, using organic data stats. (new technical platform vs. the old one) What could be the reason that our number of visits dropped 10% while our keyword ranking is better then ever? We don't have any manual penalties in GWT and can't understand why visits would drop so much while ranking improved. May it be so easy that there's just less search volume on our ranked content or does anyone have other ideas? Thank you all in advance!
Reporting & Analytics | | EconostoNL0