Not able to access Moz pro page and my campaigns
-
Hi,
I could not able to access my campaign pages (pro home page). I received the below issue while logged into my account.
This webpage has a redirect loop
The webpage at http://moz.com/pro/home has resulted in too many redirects. Clearing your cookies for this site or allowing third-party cookies may fix the problem. If not, it is possibly a server configuration issue and not a problem with your computer.
Learn more about this problem.
Error code: ERR_TOO_MANY_REDIRECTS
I have checked on both firefox,chrome browsers after cleared the history and cookies. Also checked with different ISP providers. But received the same.
Has anyone experienced the same? Plz help.
-
Everything should be working now. If you're still having any problems, please contact help@moz.com. Thanks!
-
I thought it was just me, but looks like everyone is being affected by the redirect loop.
-
Any sort of time frame until it is up and running again?
-
Thanks Keri for your update
-
Hi! We've sounded the alarm bells at Moz HQ about this, and are waking up the engineers. We'll get you updated as soon as we have more information.
-
I've contacted Moz through their help page, I'm sure they'll be in contact soon!
-
Seems to be down for me too.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Best use of Moz Pro
Hello, I want to ask what are the benefits of Moz Pro other than finding low competitive keywords? I want to know the best use of Moz Pro for betterment of my site (chicken grill recipe). I want the best possible result. Guide me. Thanks.
Getting Started | | maxcharles0 -
Why isn't my Campaign Data updating?
I am new to Moz and my campaigns haven't been updating. I got the initial data, but I haven't received any new data since then. I think that I set up the account on the 23rd of July. My reports show that info, but nothing else. I have checked the dropdown for this last week and it is empty. I have done a lot of work and want to see if there has been any change. Help! FyBaH8B
Getting Started | | webgurucreative0 -
How do I interpret Duplicate Content in a Crawl Report, when it only gives me a URL? How do I know what is duplicated on that page somewhere else?
I need help interpreting the Crawl Report for Duplicate Content. It gives me the URLs of pages that have duplicate content, but how do I know what content exactly is duplicated elsewhere? And how do I figure out where it is duplicated? Also, are there Moz Analytics articles or videos teaching you how to use each component of the analytics programs? Thanks!
Getting Started | | NancyBryan0 -
How to give access, invite additional users?
We have Standard subscription to Moz Analytics. I can't find option to how to give other team members access to view the analytics. I need other team members just to view same analytics profile, no need for them to create or modify profiles. Can anyone point me where do I invite other team members? Thanks.
Getting Started | | romanr0 -
Downloading Moz.com data?
Is it possible to download the data in my Moz analytics for use in Excel? I'm specifically after the data behind the graphs in the Links section. I don't see a way to download this...
Getting Started | | IrvCo_Interactive0 -
Trending Bugs in Moz Analytics
The FAQ’s We hope we can help! Below are the trending issues at the moment. If you don’t see your question addressed or need further help, send us a message at http://moz.com/help/contact. Our Help Team gumshoes will investigate your issue and respond shortly. Where did my Campaigns Go?
Getting Started | | Abe_Schmidt
Whenever your account is suspended, your campaigns are archived. The good news is that reviving archived accounts is really simple. Go to your Campaigns section: http://pro.moz.com/campaigns
At the top of the page there is a "Archived Campaigns" Tab, give it a click.
From here, you should easily be able to "activate" your campaigns. My Google Analytics profile won’t stay connected to my campaign and/or I am missing profiles in my GA Settings. Google goes through a process called Oauth when it comes to authorizing access of services that are linked to your Google account. Under any single Google account, there are about 20 tokens account wide. Those tokens are used to provide access for a variety of services from Gmail to apps on your phone. Once you hit the limit, which is 20 for most users, the system automatically revokes the oldest token to provide a new one. I'm not certain if this is causing the issue on your account, but it is a great place to start troubleshooting. You may be able to correct the issue by manually revoking your tokens to make room for new ones on your account and then reconnecting the account to Moz. Here are the instructions on how to do that: Follow this link https://accounts.google.com/b/0/IssuedAuthSubTokens. This page displays the current OAuth tokens you are using. Once you reach the page, simply press the revoke button (illustrated on this screenshot: http://screencast.com/t/vjh3KrjRRIe) for services that you are not using right now. Once you are done with, that simply go back to your campaign settings, disconnect your GA profile and reconnect. The below process may also fix this issue for you. Head to your campaign settings page on your overview page. Disconnect your Google Analytics connection. Go back to your settings page and click on "connect account." Please make sure you log into the correct GA account. 🙂 Hurray! This should let you grab the most current traffic data! Oops! try refreshing page! I can’t access any of my Campaign data.
This issue is normally machine specific and can be a bit complex. An individual forum has been created to address this: https://seomoz.zendesk.com/entries/28203486-Oops-Try-Refreshing-the-Page-Error-showing-on-all-pages- Unable to retrieve historical ranking CSVs. Some users did not receive their requested Historical Rankings CSVs. This has mostly been affected by a change or update to your competitors after a campaign has been setup for a while. Please send your request to retrieve this data with http://moz.com/help/contact.8 -
Where to find answers to really dumb questions about setting up Moz campaigns...
I had a Moz account earlier this year, let it drop for a few months, then decided it really was important to have one. So I'm back. But there is still something about it that I really find frustrating. I can't seem to find any answers to what seem to be basic questions. Maybe they are too simple, maybe they are just dumb questions, but I sure would appreciate it if somebody could lead me to another source of information. Maybe somebody has written a "Moz for Dummies" book? Here's an example: I'm setting up campaigns for my websites, and I get to the Brand and Mentions section. It tries to autofill the space using my campaign name, but that's not accurate. So I go look at the Help Hub for Brands and Mentions, and it gives an example using MOZ as the brand name. But not many sites have a three-letter domain name, do they?. One of my domains is EasyDigging.com (2 words) and the other is BestDryingRack.com (3 words). So I look and look, but can't find any examples of longer domain names. So I have no idea how to enter my Brand. Should it be the whole "EasyDigging.com" or should it just be "EasyDIgging" or should it be broke up into "Easy Digging"? This is just 1 example. I find these sort of unanswered questions almost every time I try something new. Is there a collection of examples anywhere? I really hope so. Surely there are others who learn best from examples, who hate having to guess based on slim or vague instructions. Keeping my fingers crossed that somebody can lead me to the goldmine of good examples. Thanks!
Getting Started | | GregB1230 -
How does MOZ assign a keyword to a page in the On Page Grades by Keyword Ranking
I'm in the beta analytics tool. In the On Page Optimization > On Page Grades by Keyword section, there is a Keyword column with a keyword assigned to each URL on my site. http://analytics.moz.com/search/on-page/572409.326269 How is the keyword that is shown here decieed upon? Is it simply based on a guess of the "best keyword" for each page based on kwp density and other factors? Can I map a new keyword to each page? or at least to my top ten most important pages? I see I can check the grade for any keyword on any page here: http://analytics.moz.com/search/manage-page-grades/572409.326269. I want to map my top ten pages to ten keywords - can I save these changes in the system so I don't have to manually check a keyword/url match each time? Shaun
Getting Started | | nuash0