Multiple Locations with Branded Name/Keyword in URL
-
I have a client, let's call him "Bob". Bob has 2 stores where he sells "Widgets", Bob's Widgets and Bob's Widgets South. These locations are roughly 40 miles from each other and serve two different marketplaces. Each location has their own website "www.bobswidgets.com & www.bobswidgetssouth.com". Each location is run by different individuals. The Store Manager at Bob's Widgets is complaining that when you type "Bob's Widgets" into the search engines "Bob's Widgets South" website is indexing in the 2nd and/or 3rd position. The Store Manager at Bob's Widgets feels that Bob's Widgets South could be stealing business from him because of the way Google is indexing the sites.
I have explained to him that the keyword the user is typing in is in both names of the locations and in each URL and this is prompting the search engine to index both sites. Am I missing something else???
-
Of all the stores? If you have access to the overall owner of this have them deal with the store manager.
-
We work with all parties that are involved, from Store Owner to Store Manager.
-
Yes, I can see how merging the two websites would not be advisable in this scenario. I still think your best bet is to focus on local search optimization, especially if your client is just the manager of one location. As Ryan said, it would be better to work directly with the store owner.
-
Oh! That makes WAY more sense (as to why he'd be mad). The way you phrased your question earlier made it sound like the store owner was your client and that you had interactions with all of the parties involved.
It sounds like the store manager is asking you to try and do things that could run contrary to what the store owner wants. The best situation for you would be to work directly with the owner, not this manager. If that's not possible, you might have to just let this client go.
-
the guy who manages the store.
-
Who is your client? Bob? Or the guy who manages just one of Bob's stores? If it's Bob getting mad about this I'd be pretty stumped as well.
-
Thanks for the response. Yes Bob's falls into the car dealership category. The second location is taking the #2 & #3 spot in the SERPs while the other website takes the number #1 position with sitelinks. Client is beyond furious, I am having a difficult time explaining this to the client. Any thoughts?
-
There are several businesses for which this isn't the best course of action though, for example something like car dealerships, or even car brands that differentiate their sites by country. Typically the common denominator for making that choice though is that the location plays nearly--or as large--a role as brand. "Bob" might fall under the same category, which makes it hard to say if having him consolidate sites is ideal.
-
Thanks Ryan. My thoughts exactly.
-
What's the rationale for having two separate websites if both locations are owned by the same person, under the same brand, and sell the same products? These two websites will naturally compete head-to-head for a lot of different queries, not just branded ones. The ideal scenario would be to merge the two websites under one domain and set up individual landing pages for each location. Then, focus on optimizing for local search. If you do this, Google should display the location that is closest to the searcher for branded searches.
I realize that it may be a tough sell to the owner to consolidate the two sites, but I would certainly try to get them to sign off on it.
-
Ha! I think you might be missing a psychology degree in order to solve this problem. Actually, it's probably something simpler, Store Manager of Bob's Widget's isn't performing as well as Store Manager of Bob's Widget's South and he's looking for outside reasons as to why. Bob on the other hand should be ecstatic that both his stores are ranking so well in the engines for a branded search.
I'd go beyond the keyword explanation though and say, "We're going to get ALL of Bob's Widget Stores to rank as highly as possible, so Bob can sell more widgets to more people. More people going to either or both stores is the opposite of a problem." Something along those lines. Good luck!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Best domain setup for network of locations
Hi there! I am looking for some industry expert weigh-in on best practices to how to best approach the business scenario described below to bring in some outside confirmation of our approach for a client. Tim runs a business,timsbusinesswebsite.com. Tim's business has between 15 and 30 individual locations in large cities across the United States. Unfortunately, the approach to each individual location's digital marketing has been inconsistent. Some have a unique URL for their location (e.g.timsbusinesswebsite.com/new-york-city/) Some have a subdomain (e.g.chicago.timsbusinesswebsite.com) Some have a separate domain altogether (e.g.timsbusinesswebsiitelosangeles.com) Which of these three approaches would best build the best foundation for the business in local and national rankings from an SEO standpoint and why?
Local Website Optimization | | searchcityusa0 -
Ecommerce Site Structure -- "/our_locations" page: helpful or harmful?
Hello! We are a retailer with brick and mortar stores in different cities. We have a website (ourbusiness.com), which includes a blog (ourbusiness.com/blog) and a separate ecommerce site for each store in subfolders (ourbusiness.com/Boston-store and ourbusiness.com/Atlanta-store). NB: We do this for non-business reasons and have no choice. So, this is not like REI (for example) or other stores with lots of locations but one central ecommerce operation. Most experts seem to recommend a site structure that echoes REIs. IE: a home page principally devoted to ecommerce (rei.com) includes an Our Locations-type page (rei.com/stores) which links to local store pages like (rei.com/stores/fresno) I understand how this would help REI, since their homepage is devoted to ecommerce and they need a store locator page that doesn't compete with the shopping experience. But since we can't send people to products directly from our home page, is there any reason for us not to put the store locator function right on the home page? That is, is there any reason in our case to prefer (A) ourbusiness.com/our_locations/Boston_store over (B) ourbusiness.com/Boston-store? As i see it, the extra page (/our_locations/) could actually hurt, as it puts products one click further away from customers, and one link deeper for bots. On the other hand, it may make the multi-store structure clearer to bots (and maybe people) and help us in local search. Finally, would it make a difference if there were 10 stores vs 2? Thanks for any thoughts!
Local Website Optimization | | RankAmateur...1 -
Company with different branches: Generic Keywords & Localized Keywords: Best practise?
INITIAL SITUATION: We offer a branded product/service in different cities. We have different contact pages for every city (—> basically just a form and a map, i.e. 100% SHALLOW). GOAL:
Local Website Optimization | | Cesare.Marchetti
We would like to rank for the branded keyword only (—> more generic search intent) but as well as for branded keyword + cities (—> more transactional search intent) combinations. REMARK: It would make little sense in my opinion to develop the individual contact pages (for every city) to „full“ pages with real content as there isn’t really specific content for the differenct cities to add. OPTIONS:
1) HOME page: target for the branded keyword CONTACT pages (one for each city): target for the branded keyword + city name HOME page: target for the branded keyword + all the city names CONTACT pages (one for each city): : NO keyword targeting at all HOME page: target for the branded keyword + different city names CONTACT pages (one for each city): target for the branded keyword + city name Add CANONICAL tag to main page ???!!!??? What is best practise? What would you recommend? Is there another solution? I really would like to know your opinion. Thanks a lot for your hints in advance.
Cheers,
CesareBearbeiten0 -
One locations page, or multiple pages?
Hi, I represent a franchisor who does all marketing- including local seo- for our franchisees. I've read a lot about local SEO and understand the basics, but have some remaining questions. 1- If our typical territories are quite large and encompass more than one major city, should we create multiple location pages for the same franchise owner? I believe the answer should be yes from an SEO stand point, but the problem is that most of our franchisees naturally just have one business address (their home). Since PO boxes and virtual offices aren't the way to go, what's the best course of action? And when I say major cities, I'm really talking about major cities (and not just small towns/boroughs). Can they just use a friend's/relative's address? 2- There's a lot of info out there about "locations pages," but it's not really clear whether or not you should really just have ONE page for each location, or several pages with different content? For instance, it looks like a lot of businesses are creating just one, "home-page" looking landing page for their individual locations, with everything from services to testimonials on just that one page. Is this preferred over creating several different local pages for that one location? The latter is what we currently do. From the user stand-point, it looks like each franchise location has it's own "mini website" on our main website. For instance, a landing page optimized for the local business name, a local services page, a project/photo gallery page, local review page, etc. It seems like a lot less work just building one landing page for each location, but is the payoff the same? I'm torn between the two strategies- is it really worth the extra work (in terms of traffic + local ranking) to build out the individual pages for the one location? Thanks Moz Community!
Local Website Optimization | | kimberleymeloserpa0 -
If your company name is the same as a famous person/movement/celebrity what kind of options do you have in building your knowledge graph relevance, and improving your SERP?
Is it possible for a large global company to compete for SERP rankings against a pop-culture celebrity/movement that is regularly in the news? Thank you!
Local Website Optimization | | Scratch-Kony0 -
Multiple Domains for Real Estate
Hi, We have 10 different website for our apartments. I am thinking about consolidating them all into 1 website. Is this a good or bad idea? I think it would be good as we would get all the authority for the 1 domain so it would be easier to get new apartments ranked but I am not too sure. I am trying to optimize for local SEO. I am pretty sure that consolidating them is the best option but I would like to be certain about it before we make the investment.
Local Website Optimization | | Jon_B0 -
Should I use keywords in all my URLs?
I couldn't find anything online that really covers my exact question. If I wanted to change my home page URL, (currently along the lines of "http://example.com/home") would it be a good idea to change it to "http://example.com/dallas-auto-repair"? Then on the "services page" I might change the URL to "http://example.com/dallas-auto-services". Pages like the contact page would probably remain simply "example.com/contact" Theoretically by putting my main keywords right there in the URL, I would imagine that I could get moved up in the SERPs. Am I wrong? So if this is a bad idea, please let me know why. If this is a good idea, do you have any articles or references that cover this, or even personal experience?
Local Website Optimization | | Marshall_Motors0 -
Local Rank & Branding Confusion - HELP
I am working with a client now that has two sites that serve two segments of a particular market segment. They have two different URLs which cater to these different target markets BUT the company is known in its local market as a their brand name (of course) which is different than their 2 domain names used on these 2 sites. Confusing eh? This has resulted in confusing Google and their rank has suffered a bit. To provide more color + insight- Let's just say this company is called AtlantaEventsInc and they offer event services for corporate events and let's say weddings. So let's say they have had atlantaeventscorporate.com for 20 years and then they add atlantaeventweddings.com about a year ago since their wedding business is expanding. So they promote their corporate events on one site and their wedding events on another. These 2 sites also currently share one blog, share one Facebook page, one Twitter and have two Google+ pages. Should we keep these two sites totally separate? and even have separate blogs and separate social media accounts? OR since our rank has only suffered with the new wedding site (just a year old) should we retire that site? (i suppose we could still keep separate blogs though for each target market. WOULD LOVE INSIGHT ON THIS! Thanks, Chris
Local Website Optimization | | Sundance_Kidd1