Can I move Google tracking from one account to another?
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Hi:
We've recently taken over the hosting of a client's web site. Is there a way to move the Google Analytics tracking from the old host's account to the client's account without losing all the history?
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The code seems correct - so normally data should be identical.
Some things you could check:
1. Are you sure you are comparing the same timeframes & that the time frame you selected starts at earliest the day after you implemented the tracking code.
2. Install the Chrome Analytics extension (https://chrome.google.com/webstore/detail/page-analytics-by-google/fnbdnhhicmebfgdgglcdacdapkcihcoh?hl=en)
Take some sample pages & see if the both codes are tracking the pageviews.
3. Check the setup of both accounts - make sure that filters etc are identical for both accounts.
4. Use screaming frog to check if both codes are present on all pages. You find a step-by-step how to do that here
5. Check if the codes are present on all domains (if the codes are used on multiple domains)
6. Download for both accounts the top 1000 most popular pages - put them in xls & check which one are missing - this could help you identify the pages that cause troubles.
If by following these steps you don't find the source of the differences, I fear I can't help you further;
Good luck,
Dirk
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Hello. I followed the steps, but each account is providing different number in Google Analytics reports. Here is my code:
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Thank you.
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Hi,
I would try to keep the current tracker as long as possible - but also add a second tracker from the Client account - after a while the current tracker will become obsolete. As backup - I would also download main historical stats & put them in xls.
Here you can find how to setup multiple trackers - I would call the current tracking something like "oldtracker" (the link is for Universal - it's also possible for the asynch version)
rgds,
Dirk
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Thank you. I was afraid of that. I have access to the data as an administrator already. What would you do in this case?
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Have them go to the "Admin" Tab and under "ACCOUNT" (far left) select the site from the dropdown and go to "User Management"
Have them add your email with all privileges selected as a new user.
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Hi,
To quote google:
- You cannot migrate historical data from one account to another. Thus, if you set up an account for a web property and then later want to move tracking to a separate account, you cannot currently migrate the data from the old account to the new account.
Source: https://developers.google.com/analytics/resources/concepts/gaConceptsAccounts
Is there a way to keep the access to the old account or does it belong to the hosting company?
rgds,
Dirk
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