Google webmaster… Zopim Live chat blocking the resources
-
I have noticed that Zopim Live chat blocking the resources (URL’s). What are the reasons?
Now I have fetched blocked urls again for indexing purpose but still I want to know the reason.
Any help from experts???
-
Hello Madhukar! It's likely that Zopim has blocked some resources (javascript, css, etc.) from crawlers on their URLs (not yours). What you'll want to do to get more granular detail though is do a fetch and render of a specific page with the error then scroll to the bottom of that page where it will list the blocked resources.
This discussion on Google's Product Forums outlines the process that a user with a similar issue used to get visibility into it: https://productforums.google.com/forum/#!topic/webmasters/vwQnFkGCNaE
The main point form that discussion in relation to your question being, "[when checking] the zopim.com urls, more specifically the us30, they have their own robots.txt file blocking all from the crawlers. I would assume the remaining zopim.com urls all block crawlers as well." That is most likely what is generating the errors that you see. Cheers!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Snippet not work for my article in google
I add the script for star snippet in my website but not work in my posts you can see it in this URL https://youtech.ooo/showbox-apk-download/ when I searched in google my custom keyword "Showbox" my competitor show with star snippet in SERP but my site doesn't show snippet stars. Thank You!
Technical SEO | | JackJasonn1 -
Switching from HTTP to HTTPS and google webmaster
HI, I've recently moved one of my sites www.thegoldregister.co.uk to https. I'm using wordpress and put in the permanent 301 redirect for all pages to false https for all pages in the htaaccess file. I've updated the settings in google analytics to https for the original site. All seems to be working well. Regarding the google webmaster tools and what needs to be done. I'm very confused by the google documentation on this subject around https. Does all my crawl data and indexing from http site still stand and be inherited by the https version because of the redirects in place. I'm really worried I will lose all of this indexing data, I looked at the "change of address" in the settings of webmaster, but this seems to refer to changing the actual domain name rather than the protocol which i haven't at all. I've also tried adding the https version to the console as well, but the https version is showing a severe warning "is robots.txt blocking some important pages". I don't understand this error as it's the same version and file as the http site being generated by all in one seo pack for wordpress (see below at bottom). The warning is against line 5 saying it will ignore it. What i don't understand is i don't get this error in the webmaster console with the http version which is the same file?? Any help and advice would be much appreciated. Kind regards Steve User-agent: *
Technical SEO | | lqz
Disallow: /wp-admin/
Disallow: /wp-includes/
Disallow: /xmlrpc.php
Crawl-delay: 10 ceLAHIv.jpg0 -
Why is Google not indexing my site?
I'm a bit confused as to why my site just isn't indexing on Google. Even if I type in my brand name, my social channels rank and there's no evidence of my website. I've followed all of the advice I've read and gone into webmaster tools and got the Wordpress yoast plug-in but nothing seems to be making a difference!One thing I've noticed, in Google Webmaster Tools it says "Couldn’t communicate with the DNS server." in site errors. I've called GoDaddy and they said that everything is fine. A bit frustrating. Trying to work out what my next steps should be but feeling a bit lost to be honest! Any help GREATLY appreciated!
Technical SEO | | j1066s0 -
Should I remove these pages from the Google index?
Hi there, Please have a look at the following URL http://www.elefant-tours.com/index.php?callback=imagerotator&gid=65&483. It's a "sitemap" generated by a Wordpress plug-in called NextGen gallery and it maps all the images that have been added to the site through this plugin, which is quite a lot in this case. I can see that these "sitemap" pages have been indexed by Google and I'm wondering whether I should remove these or not? In my opinion these are pages that a search engine would never would want to serve as a search result and pages that a visitor never would want to see. Attracting any traffic through Google images is irrelevant in this case. What is your advice? Block it or leave it indexed or something else?
Technical SEO | | Robbern0 -
Google Webmaster Tools : no data available
Hi guys I have a website which is 2 years old. Since 03/01/2013 I have no data in Google Webmaster Tools > Trafic > Search queries. The queries, the impressions and the clics dropped suddenly from one day to the next. I checked the rank of my keywords and the traffic of my site. They are stable and didn't move which means that they don't cause the problem. Has anybody had the same problem ? Is it Google Webmaster Tools bug ? Many thanks.
Technical SEO | | PFX1110 -
Sitemaps for Google
In Google Webmaster Central, if a URL is reported in your site map as 404 (Not found), I'm assuming Google will automatically clean it up and that the next time we generate a sitemap, it won't include the 404 URL. Is this true? Do we need to comb through our sitemap files and remove the 404 pages Google finds, our will it "automagically" be cleaned up by Google's next crawl of our site?
Technical SEO | | Prospector-Plastics0 -
UK website ranking higher in Google.com than Google.co.uk
Hi, I have a UK website which was formerly ranked 1<sup>st</sup> in Google.co.uk and .com for my keyword phrase and has recently slipped to 6<sup>th</sup> in .co.uk but is higher in position 4 in Google.com. I have conducted a little research and can’t say for certain but I wonder if it is possible that too many of my backlinks are US based and therefore Google thinks my website is also US based. Checked Google WmT and we the geo-targeted to the UK. Our server is also UK based. Does anyone have an opinion on this? Thanks
Technical SEO | | tdsnet0 -
Are Google now indexing iFrames?
A client is pulling content through an iFrame, and when searching for a snippet of that exact content the page that is pulling the data is being indexed and not the iFrame page. Seen this before?
Technical SEO | | White.net0