Home Page Deindexed Only at Google after Recovering from Hack Attack
-
Hello, Facing a Strange issue, wordpress blog hghscience[dot]com was hacked by someone, when checked, I found index.php file was changed & it was showing some page with a hacked message, & also index.html file was added to the cpanel account.All pages were showing same message, when I found it, I replaced index.php to default wordpress index.php file & deleted index.htmlI could not find any other file which was looking suspicious. Site started working fine & it was also indexed but cached version was that hacked page. I used webmaster tool to fetch & render it as google bot & submitted for indexing. After that I noticed home page get deindexed by google. Rest all pages are indexing like before. Site was hacked around 30th July & I fixed it on 1st Aug. Since then home page is not getting indexed, I tried to fetch & index multiple time via google webmasters tool but no luck as of now. 1 More thing I Noticed, When I used info:mysite.com on google, its showing some other hacked site ( www.whatsmyreferer.com/ ) When Searching from India But when same info:mysite.com is searched from US a different hacked site is showing ( sigaretamogilev.by )However when I search "mysite.com" my site home page is appearing on google search but when I check cached URL its showing hacked sites mentioned above.As per my knowledge I checked all SEO Plugins, Codes of homepage, can't find anything which is not letting the homepage indexed.PS: webmaster tool has received no warning etc for penalty or malware.
I also noticed I disallowed index.php file via robots.txt earlier but now I even removed that. 7Dj1Q0w.png 3krfp9K.png
-
.htaccess file has nothing but
BEGIN WordPress
<ifmodule mod_rewrite.c="">RewriteEngine On
RewriteBase /
RewriteRule ^index.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]</ifmodule>END WordPress
Installed Plugins
Yoast SEO, Google XML Sitemaps, Akismat, Udinra All Image Sitemap, Social Share Bar (Digg Digg Alternative), Jetpack by WordPress.com, AuthorH Review.
Apart from Yoast, it seems nothing can block site, and Yoast settings are fine, just disabled tag indexing & subpages along with author archive.
Problem is something else I guess
-
Hi Ankit,
Though I have checked for the pages you're serving to bots, could you please have a look at your .htaccess file once? Does it contains something like:
RewriteEngine On
RewriteCond %{HTTP_USER_AGENT} (google|yahoo) [OR]
RewriteCond %{HTTP_REFERER} (google|aol|yahoo)Do you have your code's copy in github or bitbucket or any other source code management tool? If yes, please scan last few commits thoroughly.
You can create a list of plugins installed recently. Remove them one by one and submit your home page URL to GWT for fetching a fresh copy it every time. Not sure what's the issue here, let's do hit-and-trial to deep dive a bit.
-
Hey Alan,
Do let me know if you find some solution or identify the problem.
-
That's what. Not able to find any good information to go next-step for this. But, still checking random things with a "hope".
-
Domaintools domain report shows no more info that could be helpful. Leaving me at a complete loss as to what else to check.
-
More info.
Because Nitin was able to run a ping and traceroute without problem, I went to DomainTools.com - the worlds leading resource for forensic digital investigative research. I use it whenever I am doing investigations for expert witness work I do.
When I ran the domain there, it had a screen-capture of the home page from June. So I submitted a refresh, and it came back as not being able to provide a screen-shot of the home page.
While not a smoking gun issue, it further clouds my trust in regard to whether the domain is actually functioning properly in the hosting environment as I originally thought it might not be.
I will run a deeper test to see if I can get more information, however I wanted to post this update because I believe it relevant.
-
Well, this is probably 1 of the most interesting issues an SEO can come across with. Google is showing different cached version in different countries. For me, that's strange too. Is that usual thing?
-
Nitin
Thanks for doing that - Now I'm stumped - I've never had Pingdom fail before with both ping and traceroute. And I now wonder if it's a non-issue, or part of the confused mess that Ankit referenced somehow.
-
That's right, its showing different cached versions in different countries. Just checked for US here. Screenshot attached.
-
I think that index.php disallowed was not an issue, I took suggestion and removed it but many sites disallow index.php via robots.txt to avoid duplicate content issue in site.com & site.com/index.php
here is an example - http://www.shoutmeloud.com/robots.txt
Still I did it about 10-12 days ago, fetched & submitted to index & also put rendering request.
Attaching current Screenshot of last rendering request.
I think some other issue, what's your view on that info:site.com showing some other hacked sites, how's this happening & sites are also changing. Its different in India, Different in US.
-
Ping and traceroute worked for me when I tried using my terminal (screenshot is attached).
Well, I agree that the problem is actually bigger. If you see its cached version on google, it was last cached on 16th Aug i.e after the issue of index.php/index.html was fixed by the admin (another screenshot attached).
I tried to see this page as googlebot as well, couldn't find the issue (wanted to check it for cloaking as well).
-
UPDATE TO MY ORIGINAL COMMENT
I initially found a problem doing a ping and traceroute test using Pingdom.com - both returned an "invalid host name" error, something I have not seen previously for both ping and traceroute simultaneously.
Nitin (see his comment below) did a similar test locally and found both to be okay. Though he has other thoughts.
I just wanted to clarify here now, that my original finding may not be a key to this issue, though I want to understand why my test came back that way...
-
You said you remove the index.php from the robots.txt. I just wanted to when did that happened? Because after removal, it usually took some time to get back in index (crawler need to recrawl the website accordingly).
My advice is to resubmit your robots.txt and updated sitemap.xml to Webmaster console and wait for the next crawl and this should be fixed.
Hope this helps!
-
Just sent SC, Nothing helped so far, Its quite strange that the info:domain.com is now showing some other hacked URL. SC attached.
-
It was quite strange for me as well, Just attached Screen Shot after fetching for 1 more time.
1 more thing I noticed, that info:mysite.com is not showing some other Hacked domain. Not sure How it's happening & why It's happening.
Sorry for the delay in reply, I was not getting email updates so I though no one answered my question.
-
Hi Ankit! Did Nitin's suggestions help at all? And are you able to share the screenshot he asked for?
-
Check the following, may be it'll help you resolve the issue:
https://moz.com/community/q/de-indexed-homepage-in-google-very-confusing
https://moz.com/community/q/site-de-indexed-except-for-homepage
-
That's really strange. Could you please share the screenshot when you're trying to fetch it as google in the GWT?
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Homepage is deindexed in Google
We recently noticed that our primary page was de-indexed in Google. When looking in google search console there are no manual actions taken. We did add a few new banners to the site but I have no idea why this would have negatively affected that site. I did add a new page called https://enleaf.com/company/testimonials/ that had some duplicate testimonials that were also on the home page but have since removed that. Not sure where to go from here.
Technical SEO | | AChronister0 -
Why wont google Index this page?
A week ago i accidentally changed this page settings in my CMS to "disable & dont index" as i was going to replace this page with another, but this didnt happen, but i forgot to switch the settings back! http://www.over50choices.co.uk/funeral-planning/funeral-plans Anyhow in an effort to get it back up quickly i submitted in GWTs but its still not indexed. When i use several SEO on page checking tools it has the Meta Title data as "Form" and not the correct title. Any ideas please? Yours frustrated Ash
Technical SEO | | AshShep10 -
Recovering from Blocked Pages Debaucle
Hi, per this thread: http://www.seomoz.org/q/800-000-pages-blocked-by-robots We had a huge number of pages blocked by robots.txt by some dynamic file that must have integrated with our CMS somehow. In just a few weeks hundreds of thousands of pages were "blocked." This number is now going down, but instead of by the hundreds of thousands, it is going down by the hundreds and very sloooooowwwwllly. So, we really need to speed up this process. We have our sitemap we will re-submit, but I have a few questions related to it: Previously the sitemap had the <lastmod>tag set to the original date of the page. So, all of these pages have been changed since then. Any harm in doing a mass change of the <lastmod>field? It would be an accurate reflection, but I don't want it to be caught by some spam catcher. The easy thing to do would be to just set that date to now, but then they would all have the same date. Any other tips on how to get these pages "unblocked" faster? Thanks! Craig</lastmod></lastmod>
Technical SEO | | TheCraig0 -
YouTube & Google + Pages
Hello, Has anyone had luck associating their Google + business page with their YouTube channel? Our YouTube page is associated with our Google + profile (and we would like it to be associated with the Google + business page.) There are numerous articles out there that Google is working on an update to allow the Channel/Google+ business page association but I am wondering if there is news we might have missed. Or if there is a way to get around it? We want to implement video on some site pages and would rather use YouTube code as opposed to customizing a solution. Do most folks think Google will have an easy solution once it at arrives? Meaning if you upload videos to your channel that is currently associated with the profile page, do you think there will be a way to convert everything over to a Google + business page once they unveil an update. Thank you!
Technical SEO | | SEOSponge0 -
Ranking on google.com.au but not google.com
Hi there, we (www.refundfx.com.au) rank on google.com.au for some keywords that we target, but we do not rank at all on google.com, is that because we only use a .com.au domain and not a .com domain? We are an Australian company but our customers come from all over the world so we don't want to miss out on the google.com searches. Any help in this regard is appreciated. Thanks.
Technical SEO | | RefundFX0 -
Google search result going to a page that I did not put on my site
Hi, I am seeing a very strange result in google for my site. When doing a search for the term "london reflexology" my site comes up 18th in the results. But when I click the link or check the URL it shows up as: http://www.reflexologyonline.co.uk/reflexologyonline.php?Action=Webring This is not right at all. It looks like some sort of cloaking but I am not sure. I am new to SEO and I do not know why goole is showing this URL that does not exist on my site and of witch the content is totally wrong. Can anyone please help with this? See the 2 linked images for more details. It seems to me the site might be hacked or something to that effect. Please help.... jyJdP.png 71Mf4.png
Technical SEO | | RupDog0 -
Non-www home page indexed, but www for rest of site
Hi there, grateful for any ideas on why this is happening: http://www.google.co.uk/search?q=site:www.vitispr.com vs http://www.google.co.uk/search?q=site:vitispr.com Google seems to be indexing and caching vitispr.com for our home page but the www. versions for everything else. As you can see the second query finds the home page. Any ideas why that might be? Other info that might be relevant: non-www etc. are all 301'd to www versions. moved domains/urls etc. around in March of this year and for a week or we were redirecting to the non-www version webmaster tools says 'www' preferred Thanks!
Technical SEO | | JaspalX0 -
Dynamically-generated .PDF files, instead of normal pages, indexed by and ranking in Google
Hi, I come across a tough problem. I am working on an online-store website which contains the functionlaity of viewing products details in .PDF format (by the way, the website is built on Joomla CMS), now when I search my site's name in Google, the SERP simply displays my .PDF files in the first couple positions (shown in normal .PDF files format: [PDF]...)and I cannot find the normal pages there on SERP #1 unless I search the full site domain in Google. I really don't want this! Would you please tell me how to figure the problem out and solve it. I can actually remove the corresponding component (Virtuemart) that are in charge of generating the .PDF files. Now I am trying to redirect all the .PDF pages ranking in Google to a 404 page and remove the functionality, I plan to regenerate a sitemap of my site and submit it to Google, will it be working for me? I really appreciate that if you could help solve this problem. Thanks very much. Sincerely SEOmoz Pro Member
Technical SEO | | fugu0