Referral exclusion not working correctly?

[arielbortz]

Hi!I've added our gateway payment system to the Referral Exclusion List a few months ago. Nevertheless, it continues to appear as a referral, and obviously taking almost all of the revenue.

Does it work for you? Do you know why could it be not working for my website?Thanks for your response!

[arielbortz]

Hi!

But in that case (when a new session starts), considering that the domain is listed in the Referral Exclusion List, shouldn't the conversion be tracked as direct/(none)?

[Alick300]

Hi Ariel,

Main reason is session breaks. Sometime a new session starts when users back from payment gateway to your site after making payment.

Thanks

[arielbortz]

Hi! Thanks for your response.

I still think there must be a way... I don't understand why some convertions are assigned to the original soruce and some to the gateway. Something must be different in the way users finished their purchase that makes analytics assign them to the original source or to the gateway.

[Alick300]

Hi Ariel,

It is not possible to completely eliminate such tracking issues, you can try to minimize only. I'm also facing the same issue for one of my website. There are few ways by which you can minimize the payment gateway referrals.

Tracking true referrals in Google Analytics when using PayPal and other payment gateways

Hope this helps.

Thanks