Skip to content
    Moz logo Menu open Menu close
    • Products
      • Moz Pro
      • Moz Pro Home
      • Moz Local
      • Moz Local Home
      • STAT
      • Moz API
      • Moz API Home
      • Compare SEO Products
      • Moz Data
    • Free SEO Tools
      • Domain Analysis
      • Keyword Explorer
      • Link Explorer
      • Competitive Research
      • MozBar
      • More Free SEO Tools
    • Learn SEO
      • Beginner's Guide to SEO
      • SEO Learning Center
      • Moz Academy
      • MozCon
      • Webinars, Whitepapers, & Guides
    • Blog
    • Why Moz
      • Digital Marketers
      • Agency Solutions
      • Enterprise Solutions
      • Small Business Solutions
      • The Moz Story
      • New Releases
    • Log in
    • Log out
    • Products
      • Moz Pro

        Your all-in-one suite of SEO essentials.

      • Moz Local

        Raise your local SEO visibility with complete local SEO management.

      • STAT

        SERP tracking and analytics for enterprise SEO experts.

      • Moz API

        Power your SEO with our index of over 44 trillion links.

      • Compare SEO Products

        See which Moz SEO solution best meets your business needs.

      • Moz Data

        Power your SEO strategy & AI models with custom data solutions.

      Track AI Overviews in Keyword Research
      Moz Pro

      Track AI Overviews in Keyword Research

      Try it free!
    • Free SEO Tools
      • Domain Analysis

        Get top competitive SEO metrics like DA, top pages and more.

      • Keyword Explorer

        Find traffic-driving keywords with our 1.25 billion+ keyword index.

      • Link Explorer

        Explore over 40 trillion links for powerful backlink data.

      • Competitive Research

        Uncover valuable insights on your organic search competitors.

      • MozBar

        See top SEO metrics for free as you browse the web.

      • More Free SEO Tools

        Explore all the free SEO tools Moz has to offer.

      NEW Keyword Suggestions by Topic
      Moz Pro

      NEW Keyword Suggestions by Topic

      Learn more
    • Learn SEO
      • Beginner's Guide to SEO

        The #1 most popular introduction to SEO, trusted by millions.

      • SEO Learning Center

        Broaden your knowledge with SEO resources for all skill levels.

      • On-Demand Webinars

        Learn modern SEO best practices from industry experts.

      • How-To Guides

        Step-by-step guides to search success from the authority on SEO.

      • Moz Academy

        Upskill and get certified with on-demand courses & certifications.

      • MozCon

        Save on Early Bird tickets and join us in London or New York City

      Unlock flexible pricing & new endpoints
      Moz API

      Unlock flexible pricing & new endpoints

      Find your plan
    • Blog
    • Why Moz
      • Digital Marketers

        Simplify SEO tasks to save time and grow your traffic.

      • Small Business Solutions

        Uncover insights to make smarter marketing decisions in less time.

      • Agency Solutions

        Earn & keep valuable clients with unparalleled data & insights.

      • Enterprise Solutions

        Gain a competitive edge in the ever-changing world of search.

      • The Moz Story

        Moz was the first & remains the most trusted SEO company.

      • New Releases

        Get the scoop on the latest and greatest from Moz.

      Surface actionable competitive intel
      New Feature

      Surface actionable competitive intel

      Learn More
    • Log in
      • Moz Pro
      • Moz Local
      • Moz Local Dashboard
      • Moz API
      • Moz API Dashboard
      • Moz Academy
    • Avatar
      • Moz Home
      • Notifications
      • Account & Billing
      • Manage Users
      • Community Profile
      • My Q&A
      • My Videos
      • Log Out

    The Moz Q&A Forum

    • Forum
    • Questions
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. Home
    2. SEO Tactics
    3. Technical SEO
    4. Server Connection Error when using Google Speed Test Insight and GTMetrix

    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    Server Connection Error when using Google Speed Test Insight and GTMetrix

    Technical SEO
    3
    3
    4522
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with question management privileges can see it.
    • solvid
      solvid last edited by

      Hi Guys,

      Recently got into the issue when testing load speed of my website (https://solvid.co.uk). Occasionally, Google Speed Insights gives me a server connection error which states _"PageSpeed was unable to connect to the server. Ensure that you are using the correct protocol (_http vs https), the page loads in a browser, and is accessible on the public internet."

      Also, GTMetrix gives me an error as well, which states the following: "An error occurred fetching the page: HTTPS error: SSl connect attempt failed"

      All of my redirects seem to be set-up correctly as well as the SSL certificate. I've contacted my hosting provider (godaddy), they are saying that everything is fine with the server and the installation. Also, tried in different browsers in incognito mode, still gives me the same error.

      Until yesterday I haven't had such a problem. I've also attached the error screenshot links.

      I would really appreciate your help!

      Dmytro

      UxchPYR M52iPDf

      1 Reply Last reply Reply Quote 1
      • Christy-Correll
        Christy-Correll Staff last edited by

        Hi Dmytro! Did Thomas' response help answer your question? If so, please mark it as a good answer. If not, please provide us with more details so we can help you sort this out. Thanks. 🙂

        1 Reply Last reply Reply Quote 1
        • BlueprintMarketing
          BlueprintMarketing last edited by

          Hi Dmytro,

          Your server cache is not set up correctly. You have the 1800s as when you're going to have your cache expire.

          Don't use GoDaddy's hosting

          If you want a fast, low-cost host  In the UK or the USA, https://pressidium.com is great and UK based.

          Check out http://reviewsignal.com/blog/2015/07/28/wordpress-hosting-performance-benchmarks-2015/

          For hosting in the UK.

          GetFlywheel.com Cost is $15 a month

          Pressidium is $24.90,

          WPengine $30 offers to host in England  &  you can get a coupon from WP beginner if you want half off for three months.

          If money is not an issue check out Pagely's VPS, Kinsta's VPS, & PressLabs

          A managed WordPress host will fix the numerous problems that you have on your site. I tried to use any system like redirect checker and various other tools and your site timed out. You can see the Pingdom test below

          http://tools.pingdom.com/fpt/#!/c3A3fx/https://www.solvid.co.uk

          http://tools.pingdom.com/fpt/#!/ipWQZ/https://solvid.co.uk

          Hope this helps,

          Tom

          1 Reply Last reply Reply Quote 3
          • 1 / 1
          • First post
            Last post

          Got a burning SEO question?

          Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


          Start my free trial


          Browse Questions

          Explore more categories

          • Moz Tools

            Chat with the community about the Moz tools.

          • SEO Tactics

            Discuss the SEO process with fellow marketers

          • Community

            Discuss industry events, jobs, and news!

          • Digital Marketing

            Chat about tactics outside of SEO

          • Research & Trends

            Dive into research and trends in the search industry.

          • Support

            Connect on product support and feature requests.

          • See all categories

          Related Questions

          • woshea

            Google Search Console Showing 404 errors for product pages not in sitemap?

            search console 404 error 404s

            We have some products with url changes over the past several months. Google is showing these as having 404 errors even though they are not in sitemap (sitemap shows the correct NEW url). Is this expected? Will these errors eventually go away/stop being monitored by Google?

            Technical SEO | | woshea
            0
          • WeAreDigital_BE

            Subdomain 403 error

            Hi Everyone, A crawler from our SEO tool detects a 403 error from a link from our main domain to a a couple of subdomains. However, these subdomains are perfect accessibly. What could be the problem? Is this error caused by the server, the crawlbot or something else? I would love to hear your thoughts.
            Jens

            Technical SEO | | WeAreDigital_BE
            0
          • TNZ

            Google not Indexing images on CDN.

            My URL is: https://bit.ly/2hWAApQ We have set up a CDN on our own domain: https://bit.ly/2KspW3C We have a main xml sitemap: https://bit.ly/2rd2jEb and https://bit.ly/2JMu7GB is one the sub sitemaps with images listed within. The image sitemap uses the CDN URLs. We verified the CDN subdomain in GWT. The robots.txt does not restrict any of the photos: https://bit.ly/2FAWJjk. Yet, GWT still reports none of our images on the CDN are indexed. I ve followed all the steps and still none of the images are being indexed. My problem seems similar to this ticket https://bit.ly/2FzUnBl but however different because we don't have a separate image sitemap but instead have listed image urls within the sitemaps itself. Can anyone help please? I will promptly respond to any queries. Thanks
            Deepinder

            Technical SEO | | TNZ
            0
          • ReSEOlve

            404 errors

            Hi I am getting these show up in WMT crawl error any help would be very much appreciated | ?escaped_fragment=Meditation-find-peace-within/csso/55991bd90cf2efdf74ec3f60 | 404 | 12/5/15 |
            | | 2 | mobile/?escaped_fragment= | 404 | 10/26/15 |
            | | 3 | ?escaped_fragment=Tips-for-a-balanced-lifestyle/csso/1 | 404 | 12/1/15 |
            | | 4 | ?escaped_fragment=My-favorite-yoga-spot/csso/5598e2130cf2585ebcde3b9a | 404 | 12/1/15 |
            | | 5 | ?escaped_fragment=blog/c19s6 | 404 | 11/29/15 |
            | | 6 | ?escaped_fragment=blog/c19s6/Tag/yoga | 404 | 11/30/15 |
            | | 7 | ?escaped_fragment=Inhale-exhale-and-once-again/csso/2 | 404 | 11/27/15 |
            | | 8 | ?escaped_fragment=classes/covl | 404 | 10/29/15 |
            | | 9 | m/?escaped_fragment= | 404 | 10/26/15 |
            | | 10 | ?escaped_fragment=blog/c19s6/Page/1 | 404 | 11/30/15 | |   |

            Technical SEO | | ReSEOlve
            0
          • capmartin85

            When you change your domain, How much time do I have to wait for google to return the traffic used to have?

            Hello. 20 days ago, I changed my domain from uclasificados.net to uclasificados.com doing redirect 301 to all urls, and I started to loose rankings since that moment. I was wondering if changing it back could be the solutions, but some experts recommend me not to do that, because it could be worse. Right now I receave almost 50% of traffic I used to receave before, and I have done a lot of linkbuilding strategies to recover but nothing have worked until now. Even though I notified google of this change and I send again my new sitemap, I don't see that have improve my situation in any aspects, and I still see in webmastertools search stats from my last website (the website who used to be uclasificados.com before the change). What should I do to recover faster?

            Technical SEO | | capmartin85
            0
          • CommercePundit

            Image Indexing Issue by Google

            Hello All,My URL is: www.thesalebox.comI have Submitted my image Sitemap in google webmaster tool on 10th Oct 2013,Still google could not indexing any of my web images,Please refer my sitemap - www.thesalebox.com/AppliancesHomeEntertainment.xml and www.thesalebox.com/Hardware.xmland my webmaster status and image indexing status are below, Can you please help me, why my images are not indexing in google yet? is there any issue? please give me suggestions?Thanks!

            Technical SEO | | CommercePundit
            0
          • FedeEinhorn

            Google not pulling my favicon

            Several sites use Google favicon to load favicons instead of loading it from the Website itself. Our favicon is not being pulled from our site correctly, instead it shows the default "world" image. https://plus.google.com/_/favicon?domain=www.example.com Is the address to pull a favicon. When I post on G+ or see other sites that use that service to pull favicons ours isn't displaying, despite it shows up in Chrome, Firefox, IE, etc and we have the correct meta in all pages of our site. Any idea why is this happening? Or how to "ping" Google to update that?

            Technical SEO | | FedeEinhorn
            0
          • ttb

            Tags showing up in Google

            Yesterday a user pointed out to me that Tags were being indexed in Google search results and that was not a good idea. I went into my Yoast settings and checked the "nofollow, index" in my Taxanomies, but when checking the source code for no follow, I found nothing. So instead, I went into the robot.txt and disallowed /tag/ Is that ok? or is that a bad idea? The site is The Tech Block for anyone interested in looking.

            Technical SEO | | ttb
            0

          Get started with Moz Pro!

          Unlock the power of advanced SEO tools and data-driven insights.

          Start my free trial
          Products
          • Moz Pro
          • Moz Local
          • Moz API
          • Moz Data
          • STAT
          • Product Updates
          Moz Solutions
          • SMB Solutions
          • Agency Solutions
          • Enterprise Solutions
          • Digital Marketers
          Free SEO Tools
          • Domain Authority Checker
          • Link Explorer
          • Keyword Explorer
          • Competitive Research
          • Brand Authority Checker
          • Local Citation Checker
          • MozBar Extension
          • MozCast
          Resources
          • Blog
          • SEO Learning Center
          • Help Hub
          • Beginner's Guide to SEO
          • How-to Guides
          • Moz Academy
          • API Docs
          About Moz
          • About
          • Team
          • Careers
          • Contact
          Why Moz
          • Case Studies
          • Testimonials
          Get Involved
          • Become an Affiliate
          • MozCon
          • Webinars
          • Practical Marketer Series
          • MozPod
          Connect with us

          Contact the Help team

          Join our newsletter
          Moz logo
          © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
          • Accessibility
          • Terms of Use
          • Privacy

          Looks like your connection to Moz was lost, please wait while we try to reconnect.