Is it ok to use a mobile phone number for business listings?
-
Hi all
I know the use of 0800 numbers and toll-free numbers are a big No when it comes to NAP but what about mobile phone numbers?
Will google penalise the use of a mobile over the use of a land line?Thanks
-
Glad to help, Neil!
-
Thanks a lot Miriam
As helpful as ever
-
Hi Neil,
There is no known issue with using a mobile number, but do make the investment in getting a dedicated one for your business, one that you answer with the business name at all times. Don't mix business with personal. That would be the only proviso on this. Otherwise, you'll be fine with a mobile number.
-
I think you should refrain using mobile number in your local business listing however, Google dose not penalise you for such things. Google itself encourge business to use local phone number which link with business directly.
Here is detail guide for you to understand the why you should not use mobile number in local listing.
https://support.google.com/business/answer/3038177?hl=en-GB
https://www.mightycall.com/blog/avoid-using-a-personal-cell-phone-number-as-a-business-line/
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Using PO Box/Virtual Address for local citations, but not GMB?
Hello. So, I am aware that it is in violation of Google My Bussiness's terms of service to use register a PO box/virtual address with GMB, but is it problematic to use such addresses for general link building with local citations, such as local directories and resource pages? Would the cons outweigh the pros (more backlinks)? And what about using one of these kinds of addresses on my website, but not GMB? Is it all so interrelated nowadays that I should steer clear of publishing a virtual address anywhere? That just seems hard to wrap my head around as PO Boxes have served a valuable function for small businesses for some 150 years. Thank you, Jon
Local Listings | | custardextract0 -
Adding Multiple Country Locations for Google Business Listings
Hi Moz community, I hope everyone is well. I would like to ask for your advice on how to show a Google Business listing in both the UK and US for our brand. I understand that you can add multiple locations to your Google listing under the 'Manage Locations' tab but I wasn't quite sure how it worked in practice. I have a couple of questions below: If we have 2 registered locations/offices (one in the UK and one in the US) are we able to create 2 separate locations that will show our business listing correctly in the right-hand margin when people search for our brand in the US and UK respectively? If so, when a user finds our business listing in the US, are we able to serve them our US website version when they click the 'Website' button, as opposed to showing them our UK website? Our US website has been created as a sub-directory from our main UK site and can be seen as: www.example.com/us/ I hope someone is able to help, and thank you in advance.
Local Listings | | Katarina-Borovska
Katarina0 -
GMB Listing Radius for Areas Served
I know with the google my business listing that if you have someone provides services at a customer home you can include the radius or specific cities. I just came across a listing that seems to have a different way of showing this on the map - https://goo.gl/maps/f1xgEvYnPqF2. Does anyone know how this is possible?
Local Listings | | adlev0 -
Business Name Not Showing Up in Google's Maps
I have a client whose name in not currently showing up on Google maps. Their business location only shows once their name or related keywords are searched, but their business name does not show when you only look for it on the map regardless of how far zoomed in you are to the actual location. I am wondering if anyone else has experienced this, or knows of a way to fix this. I have already contacted Google multiple times, and they told me that “business’ names are just randomly pulled”. The client is an HVAC store front business with good rankings and a fully optimized Google profile, so these reasons did not answer the issue. Client’s GMB profile: https://www.google.com/search?sourceid=chrome-psyapi2&ion=1&espv=2&ie=UTF-8&q=rothheating oak creeek&oq=rothheating oak creeek&rlz=1C1JPGB_enUS685US685&aqs=chrome..69i57j0.5919j0j4 DBZfF
Local Listings | | JohnWeb120 -
Google My Business: Multiple businesses operating from same address
Hi guys, This seems to be quite common (especially now with "hotdesking" becoming increasingly popular), but I've never had to do local SEO for a business like this before so was just wondering on best practice for a business who shares the same brick-and-mortar location with multiple other businesses. For Google My Business verification, it does seem you just have to get there first. With Google unverifying the first account tied to that address if you attempt to verify another - I don't want to do this, due to the relationship between my client and the verified business in question. Any suggestions?
Local Listings | | Ria_1 -
List of categories for Google Business for the UK
Does anyone have a compete list of the business categories for the UK Google Business listings? I have done a few searches on line and not uncovered anything up to date. Thanks in advance.
Local Listings | | highwayfive0 -
Local SEO: Creating a Second home-based business?
I'm in a bit of a pickle, here's the issue: I have a home-based business with a physical address. I plan on starting another home-based business at the same physical address. I only have one phone (cellphone). I plan on operating both businesses unless one completely eclipses the other. I can probably see your head spinning right now . . . how big of NAP issues are we looking at? I own my house, I could probably add a line to the new business address (like a suite # or something) I can afford a landline or secondary cellphone if necessary Any thoughts, ideas, criticisms, direction, hate-mail, or solutions?
Local Listings | | roachdesign0 -
Paid Yahoo Listings - I Need This, Right?
With the help of a 3rd party contractor, our company has been claiming and curating local listings for several months across dozens of advised platforms. After months of nightmares with Yahoo support, I see that they no longer support free basic local listings and you must buy enhanced listings at $9.95. I'm correct in proposing this to my supervisors, right? We have 70 locations so that's a pretty penny (and have already dropped some funds on our initial efforts), but isn't this a necessity? Not just because it's a top 3 search engine, that it's a major part of the local ecosystem, but that they also have partnered with Yelp and are ramping up their local search efforts? I know there are new tools out there right now (Moz Local, Yext, Locu, etc.), but I only need Yahoo and they don't fit in with our needs at this time. Please advise - thank you!
Local Listings | | SSFCU1